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Windows 7: Clicking on specific folders causes explorer to crash

13 Mar 2012   #11
hanni1298

Windows 7 Ultimate x86
 
 

Hi guys, thank you for the solution, i have had this problem for about a month and i thought that my files were getting corrupt but thanks to ShellExView and Blaineklyle's informative post.

The culprit turned out to be DivX Thumbnail Provider.

Just registered to to say Thank You and support this site


My System SpecsSystem Spec
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20 May 2012   #12
winterseven

Windows Vista Ultimate
 
 

divx codec was causing my explorer to crash. resolved after i uninstalled it.
My System SpecsSystem Spec
20 May 2012   #13
winterseven

Windows Vista Ultimate
 
 

Quote   Quote: Originally Posted by winterseven View Post
divx codec was causing my explorer to crash. resolved after i uninstalled it.
no need to uninstall. jst disable divx thumbnail provider using shellex.
My System SpecsSystem Spec
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01 Jun 2012   #14
lemarquis

Windows 7 Home Premium 32bit.
 
 
it works!

Thanks guys for the answer to a problem that's been bugging me for months. I installed the shell software, disabled the 2 Divx items and voila! Problem solved. Took me all of 2 minutes..

Many thanks
My System SpecsSystem Spec
05 Nov 2012   #15
FinnBo

Nederland
 
 

well a lot of years later this Item/topic is still alive.

For several weeks now I encountered the same problem (I think). When I click on a file (and some times when I click the movie in it) Explorer.exe stops working.

I did thet sfc /scannow but no solution, I disabled every non MS extension name (I didn't find any reference to DivX) but STILL my explorer.exe crashes.

The things I disabled were
AZContextMenu Class --> Context Menu
AZContextMenu Class --> Drag & Drop Handler
AZContextMenu Class --> Drop Handler
DisplayCplExt Class --> System
SimpleShlExt --> Context Menu
MTShellClass --> Context Menu

The AZ ones ar from Alzip
Display and Simple are From AMD Display
And MTShell is from tageditor.

The Tag aditor and ALzip are on my PC and not updated for more then a year and I never had any problems with them.

Any ideas for solutions?

BTW I recently started to have BSOD's as well about once a month, but I can't relate them to anything similar to this problem (or another)

Hopefully anybody can help
My System SpecsSystem Spec
05 Nov 2012   #16
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

The explorer crash and BSOD could very well be related. I recommend making a new thread using this:

https://www.sevenforums.com/crashes-d...tructions.html

Regards,
Golden
My System SpecsSystem Spec
05 Nov 2012   #17
FinnBo

Nederland
 
 

Thats Fine,

But the BSOD aren't that often and the explore fail about every time I want to do something. So I rather not wait around to have a BSOD before finding a solution to my problem.
My System SpecsSystem Spec
05 Nov 2012   #18
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The solution may already be hiding in the existing BSOD .dmp files - upload them as specified in the prevois link I posted, and we'll have a look.
My System SpecsSystem Spec
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 Clicking on specific folders causes explorer to crash




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