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| 23 Jan 2010 | #1 |
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need help... BSOD...
hi all.. i keep getting bsod but have no reason why i have attached a dmp file and would be grateful if anyone could take a look and shed some light on the matter... thanks..............
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| 23 Jan 2010 | #2 |
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Quote: Originally Posted by mojodup
hi all.. i keep getting bsod but have no reason why i have attached a dmp file and would be grateful if anyone could take a look and shed some light on the matter... thanks
Hi and welcome there isnt much info on the cause of this type of BSOD. Checked build kernel error. I suspect that this can be caused by something else, as I've seen 2 of these over the past several months - and none appeared to be a checked build Since it appears to be related to the win 7 kernal I would run a system file check to verify and repair your system files type cmd in search>right click and run as admin>sfc /scannow let us know the result as you may have to run it several times Ken Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\012310-33328-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x8283a000 PsLoadedModuleList = 0x82979570
Debug session time: Fri Jan 22 19:12:25.981 2010 (GMT-5)
System Uptime: 0 days 0:11:31.606
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1, {82a84c1f, 0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt!NtCreateFile+0 )
Followup: MachineOwner
---------
kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them. A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 82a84c1f, address of system function (system call)
Arg2: 00000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 0000ffff, Thread->KernelApcDisable
Arg4: 00000000, Previous KernelApcDisable
Debugging Details:
------------------
FAULTING_IP:
nt!NtCreateFile+0
82a84c1f 8bff mov edi,edi
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: explorer.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 77ce64f4 to 8286fb23
STACK_TEXT:
95bf4d34 77ce64f4 badb0d00 04edef40 00000000 nt!KiServiceExit2+0x17a
WARNING: Frame IP not in any known module. Following frames may be wrong.
04edefdc 00000000 00000000 00000000 00000000 0x77ce64f4
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nt!NtCreateFile+0
82a84c1f 8bff mov edi,edi
SYMBOL_NAME: nt!NtCreateFile+0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bbffc
FAILURE_BUCKET_ID: 0x1_nt!NtCreateFile+0
BUCKET_ID: 0x1_nt!NtCreateFile+0
Followup: MachineOwner
---------
kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them. A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 82a84c1f, address of system function (system call)
Arg2: 00000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 0000ffff, Thread->KernelApcDisable
Arg4: 00000000, Previous KernelApcDisable
Debugging Details:
------------------
FAULTING_IP:
nt!NtCreateFile+0
82a84c1f 8bff mov edi,edi
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: explorer.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 77ce64f4 to 8286fb23
STACK_TEXT:
95bf4d34 77ce64f4 badb0d00 04edef40 00000000 nt!KiServiceExit2+0x17a
WARNING: Frame IP not in any known module. Following frames may be wrong.
04edefdc 00000000 00000000 00000000 00000000 0x77ce64f4
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nt!NtCreateFile+0
82a84c1f 8bff mov edi,edi
SYMBOL_NAME: nt!NtCreateFile+0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bbffc
FAILURE_BUCKET_ID: 0x1_nt!NtCreateFile+0
BUCKET_ID: 0x1_nt!NtCreateFile+0
Followup: MachineOwner
---------
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| My System Specs |
| 23 Jan 2010 | #3 |
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have run scan. says that.... windows resource protection did not find any integrity voilations
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need help... BSOD...
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