win32k.sys BSOD 0x0000008E


  1. roslin
    Posts : 5
    Windows 7
       New #1

    win32k.sys BSOD 0x0000008E


    Vista Home Basic, pre-installed on a Toshiba Satellite A100, was running very slowly on the provided 512 MB ram. I upgraded to 2 x 1 GB sticks. Speed improved.
    At around the same time, I couldn't get Critical and Important Windows Updates.

    Tried lots of fixes suggested by MS Technical Support without success. I've done a clean (custom) install of Windows 7 Home Premium 32-bit, installed all updates and updated the drivers.

    I've been getting BSOD Stop Errors, most if not all related to
    win32k.sys 0x0000008E

    System seems to run alright in safe mode.

    I've read that 0x8E errors relate to memory. The DDR2 I purchased was 667 MHz, the original was 533MHz. So, I downloaded and ran memtest on each of the 1GB sticks individually. Hoping that this was a $50 fix. No such luck -- results on 2 passes of memtest on each stick: 0 errors

    The BSOD has occurred when logging off, shutting down, and after other actions I can't remember. Most recent BSODs occurred when using Internet Explorer or Google Chrome in attempts to install the Flash add-in.

    I've zipped and attached both two MiniDump files and the system information file
      My Computer
    Quote Quote

  3. Lordbob75
    Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       New #2

    Roslin, the dumps point to the LogonUI and IEplorer as the problems (for those).

    You may try opening command prompt (run as admin) and type this:
    Code:
    sfc /scannow
    If that turns up clean, lets try each RAM stick individually, they may not run together correctly (especially if they are different modules in a dual channel mobo)

    ~Lordbob
      My Computer
    Quote Quote

  4. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #3

    Hi, Welcome to SF,

    I guess the problem is with Display drivers also a third-party remote control program. If such software is installed, you can remove it. Also remove the existing drivers completely then download the drivers from manufactures website NOT from Windows update.

    Run the Memory Diagnostic & HD Diagnostic

    Also i would recommend to run System File Checker
    Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW

    Drivers to be updated

    Code:
    TVALZ_O.SYS  Fri Nov 09 08:37:46 2007
SynTP.sys    Fri Aug 15 07:32:22 2008
atikmdag.sys Tue Dec 02 02:31:46 2008
AGRSM.sys    Mon Nov 10 20:26:37 2008
    DUMP ANALYSIS
    Code:
     
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 9365e67f, The address that the exception occurred at
Arg3: 957a2b7c, Trap Frame
Arg4: 00000000
Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP: 
win32k!XDCOBJ::vCleanupColorTransform+17
9365e67f ff36            push    dword ptr [esi]
TRAP_FRAME:  957a2b7c -- (.trap 0xffffffff957a2b7c)
ErrCode = 00000000
eax=ff9e08c4 ebx=005f0077 ecx=eed12b02 edx=0000000e esi=4cc08d02 edi=957a2c74
eip=9365e67f esp=957a2bf0 ebp=957a2c00 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
win32k!XDCOBJ::vCleanupColorTransform+0x17:
9365e67f ff36            push    dword ptr [esi]      ds:0023:4cc08d02=????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  iexplore.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from 9365e5b3 to 9365e67f
STACK_TEXT:  
957a2c00 9365e5b3 00000000 0000ffff 957a2c74 win32k!XDCOBJ::vCleanupColorTransform+0x17
957a2c18 9365e17b 00000000 060349a5 00000000 win32k!XDCOBJ::bDeleteDC+0x58
957a2c54 9365dd5a 957a2c74 ffb8f748 00000000 win32k!bDeleteDCInternalWorker+0x1b6
957a2c80 935fe5ce 0f010b58 00000001 00000000 win32k!bDeleteDCInternal+0x30
957a2c98 935fd560 0f010b58 ffb93880 00000001 win32k!GreDeleteDC+0x13
957a2cb8 93654d28 fe297950 0f010b58 00000001 win32k!DestroyCacheDC+0xdd
957a2cd4 9361608f 0f010b58 00000000 00000000 win32k!ReleaseCacheDC+0x58
957a2ce8 9365dd86 0f010b58 0f010b58 00000000 win32k!UserReleaseDC+0x15
957a2d08 9363f9d9 0f010b58 00000000 00000000 win32k!bDeleteDCInternal+0x5c
957a2d28 8288979a 0f010b58 04f5f49c 76fb64f4 win32k!NtGdiDeleteObjectApp+0xa0
957a2d28 76fb64f4 0f010b58 04f5f49c 76fb64f4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
04f5f49c 00000000 00000000 00000000 00000000 0x76fb64f4

STACK_COMMAND:  kb
FOLLOWUP_IP: 
win32k!XDCOBJ::vCleanupColorTransform+17
9365e67f ff36            push    dword ptr [esi]
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  win32k!XDCOBJ::vCleanupColorTransform+17
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: win32k
IMAGE_NAME:  win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc2a2
FAILURE_BUCKET_ID:  0x8E_win32k!XDCOBJ::vCleanupColorTransform+17
BUCKET_ID:  0x8E_win32k!XDCOBJ::vCleanupColorTransform+17
Followup: MachineOwner
---------
eax=ff9e08c4 ebx=005f0077 ecx=eed12b02 edx=0000000e esi=4cc08d02 edi=957a2c74
eip=9365e67f esp=957a2bf0 ebp=957a2c00 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
win32k!XDCOBJ::vCleanupColorTransform+0x17:
9365e67f ff36            push    dword ptr [esi]      ds:0023:4cc08d02=????????
ChildEBP RetAddr  Args to Child              
957a2c00 9365e5b3 00000000 0000ffff 957a2c74 win32k!XDCOBJ::vCleanupColorTransform+0x17 (FPO: [1,1,4])
957a2c18 9365e17b 00000000 060349a5 00000000 win32k!XDCOBJ::bDeleteDC+0x58 (FPO: [1,1,0])
957a2c54 9365dd5a 957a2c74 ffb8f748 00000000 win32k!bDeleteDCInternalWorker+0x1b6 (FPO: [SEH])
957a2c80 935fe5ce 0f010b58 00000001 00000000 win32k!bDeleteDCInternal+0x30 (FPO: [4,3,0])
957a2c98 935fd560 0f010b58 ffb93880 00000001 win32k!GreDeleteDC+0x13 (FPO: [1,0,0])
957a2cb8 93654d28 fe297950 0f010b58 00000001 win32k!DestroyCacheDC+0xdd (FPO: [2,2,4])
957a2cd4 9361608f 0f010b58 00000000 00000000 win32k!ReleaseCacheDC+0x58 (FPO: [2,0,4])
957a2ce8 9365dd86 0f010b58 0f010b58 00000000 win32k!UserReleaseDC+0x15 (FPO: [1,0,4])
957a2d08 9363f9d9 0f010b58 00000000 00000000 win32k!bDeleteDCInternal+0x5c (FPO: [4,3,0])
957a2d28 8288979a 0f010b58 04f5f49c 76fb64f4 win32k!NtGdiDeleteObjectApp+0xa0 (FPO: [1,0,0])
957a2d28 76fb64f4 0f010b58 04f5f49c 76fb64f4 nt!KiFastCallEntry+0x12a (FPO: [0,3] TrapFrame @ 957a2d34)
WARNING: Frame IP not in any known module. Following frames may be wrong.
04f5f49c 00000000 00000000 00000000 00000000 0x76fb64f4
start    end        module name
80bb2000 80bba000   kdcom    kdcom.dll    Tue Jul 14 06:38:58 2009 (4A5BDAAA)
8281d000 82854000   hal      halmacpi.dll Tue Jul 14 04:41:03 2009 (4A5BBF07)
82854000 82c54000   nt       ntkrnlmp.exe Tue Jul 14 04:45:08 2009 (4A5BBFFC)
88800000 88811000   fileinfo fileinfo.sys Tue Jul 14 04:51:51 2009 (4A5BC18F)
88811000 8881f000   blbdrive blbdrive.sys Tue Jul 14 04:53:04 2009 (4A5BC1D8)
88832000 888aa000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 06:36:41 2009 (4A5BDA21)
888aa000 888bb000   PSHED    PSHED.dll    Tue Jul 14 06:39:36 2009 (4A5BDAD0)
888bb000 888c3000   BOOTVID  BOOTVID.dll  Tue Jul 14 06:34:34 2009 (4A5BD9A2)
888c3000 88905000   CLFS     CLFS.SYS     Tue Jul 14 04:41:10 2009 (4A5BBF0E)
88905000 889b0000   CI       CI.dll       Tue Jul 14 06:39:28 2009 (4A5BDAC8)
889b0000 88a21000   Wdf01000 Wdf01000.sys Tue Jul 14 04:41:36 2009 (4A5BBF28)
88a21000 88a2f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 04:41:25 2009 (4A5BBF1D)
88a2f000 88a77000   ACPI     ACPI.sys     Tue Jul 14 04:41:11 2009 (4A5BBF0F)
88a77000 88a80000   WMILIB   WMILIB.SYS   Tue Jul 14 04:41:22 2009 (4A5BBF1A)
88a80000 88a88000   msisadrv msisadrv.sys Tue Jul 14 04:41:09 2009 (4A5BBF0D)
88a88000 88ab2000   pci      pci.sys      Tue Jul 14 04:41:16 2009 (4A5BBF14)
88ab2000 88abd000   vdrvroot vdrvroot.sys Tue Jul 14 05:16:19 2009 (4A5BC74B)
88abd000 88ace000   partmgr  partmgr.sys  Tue Jul 14 04:41:35 2009 (4A5BBF27)
88ace000 88ad6000   compbatt compbatt.sys Tue Jul 14 04:49:18 2009 (4A5BC0F6)
88ad6000 88ae1000   BATTC    BATTC.SYS    Tue Jul 14 04:49:15 2009 (4A5BC0F3)
88ae1000 88af1000   volmgr   volmgr.sys   Tue Jul 14 04:41:25 2009 (4A5BBF1D)
88af1000 88b3c000   volmgrx  volmgrx.sys  Tue Jul 14 04:41:41 2009 (4A5BBF2D)
88b3c000 88b43000   pciide   pciide.sys   Tue Jul 14 04:41:19 2009 (4A5BBF17)
88b43000 88b51000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 04:41:15 2009 (4A5BBF13)
88b51000 88b7f000   pcmcia   pcmcia.sys   Tue Jul 14 04:49:29 2009 (4A5BC101)
88b7f000 88b95000   mountmgr mountmgr.sys Tue Jul 14 04:41:27 2009 (4A5BBF1F)
88b95000 88b9e000   atapi    atapi.sys    Tue Jul 14 04:41:15 2009 (4A5BBF13)
88b9e000 88bc1000   ataport  ataport.SYS  Tue Jul 14 04:41:18 2009 (4A5BBF16)
88bc1000 88bca000   amdxata  amdxata.sys  Tue May 19 23:27:35 2009 (4A12F30F)
88bca000 88bfe000   fltmgr   fltmgr.sys   Tue Jul 14 04:41:13 2009 (4A5BBF11)
88c00000 88c18000   dfsc     dfsc.sys     Tue Jul 14 04:44:16 2009 (4A5BBFC8)
88c1d000 88d4c000   Ntfs     Ntfs.sys     Tue Jul 14 04:42:05 2009 (4A5BBF45)
88d4c000 88d77000   msrpc    msrpc.sys    Tue Jul 14 04:41:59 2009 (4A5BBF3F)
88d77000 88d8a000   ksecdd   ksecdd.sys   Tue Jul 14 04:41:56 2009 (4A5BBF3C)
88d8a000 88de7000   cng      cng.sys      Tue Jul 14 05:02:55 2009 (4A5BC427)
88de7000 88df5000   pcw      pcw.sys      Tue Jul 14 04:41:10 2009 (4A5BBF0E)
88df5000 88dfe000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 04:41:14 2009 (4A5BBF12)
88dfe000 88eb5000   ndis     ndis.sys     Tue Jul 14 04:42:24 2009 (4A5BBF58)
88eb5000 88ef3000   NETIO    NETIO.SYS    Tue Jul 14 04:42:35 2009 (4A5BBF63)
88ef3000 88f18000   ksecpkg  ksecpkg.sys  Tue Jul 14 05:04:00 2009 (4A5BC468)
88f18000 88f4a000   netbt    netbt.sys    Tue Jul 14 04:42:18 2009 (4A5BBF52)
88f4a000 88f69000   pacer    pacer.sys    Tue Jul 14 05:23:58 2009 (4A5BC916)
88f69000 88f7a000   vwififlt vwififlt.sys Tue Jul 14 05:22:03 2009 (4A5BC8A3)
88f7a000 88f8d000   wanarp   wanarp.sys   Tue Jul 14 05:25:02 2009 (4A5BC956)
88f8d000 88f9d000   termdd   termdd.sys   Tue Jul 14 05:31:35 2009 (4A5BCADF)
88f9d000 88fde000   rdbss    rdbss.sys    Tue Jul 14 04:44:26 2009 (4A5BBFD2)
88fde000 88fe8000   nsiproxy nsiproxy.sys Tue Jul 14 04:42:08 2009 (4A5BBF48)
88fe8000 88ff2000   mssmbios mssmbios.sys Tue Jul 14 04:49:25 2009 (4A5BC0FD)
88ff2000 88ffe000   discache discache.sys Tue Jul 14 04:54:04 2009 (4A5BC214)
89000000 8900e000   netbios  netbios.sys  Tue Jul 14 05:23:54 2009 (4A5BC912)
8900f000 89158000   tcpip    tcpip.sys    Tue Jul 14 04:43:18 2009 (4A5BBF8E)
89158000 89189000   fwpkclnt fwpkclnt.sys Tue Jul 14 04:42:03 2009 (4A5BBF43)
89189000 891c8000   volsnap  volsnap.sys  Tue Jul 14 04:41:34 2009 (4A5BBF26)
891c8000 891cc180   TVALZ_O  TVALZ_O.SYS  Fri Nov 09 08:37:46 2007 (4733CF02)
891cd000 891d5000   spldr    spldr.sys    Mon May 11 21:43:47 2009 (4A084EBB)
891d5000 89202000   rdyboost rdyboost.sys Tue Jul 14 04:52:02 2009 (4A5BC19A)
89202000 89209000   pssnap   pssnap.sys   Thu Jan 21 21:50:46 2010 (4B587EDE)
89209000 89219000   mup      mup.sys      Tue Jul 14 04:44:14 2009 (4A5BBFC6)
89219000 89221000   hwpolicy hwpolicy.sys Tue Jul 14 04:41:01 2009 (4A5BBF05)
89221000 89253000   fvevol   fvevol.sys   Tue Jul 14 04:43:01 2009 (4A5BBF7D)
89253000 89264000   disk     disk.sys     Tue Jul 14 04:41:28 2009 (4A5BBF20)
89264000 89289000   CLASSPNP CLASSPNP.SYS Tue Jul 14 04:41:20 2009 (4A5BBF18)
892bb000 892da000   cdrom    cdrom.sys    Tue Jul 14 04:41:24 2009 (4A5BBF1C)
892da000 892fb680   MpFilter MpFilter.sys Thu Jun 11 06:34:25 2009 (4A305819)
892fc000 89303000   Null     Null.SYS     Tue Jul 14 04:41:12 2009 (4A5BBF10)
89303000 8930a000   Beep     Beep.SYS     Tue Jul 14 05:15:00 2009 (4A5BC6FC)
8930a000 89316000   vga      vga.sys      Tue Jul 14 04:55:50 2009 (4A5BC27E)
89316000 89337000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 04:55:49 2009 (4A5BC27D)
89337000 89344000   watchdog watchdog.sys Tue Jul 14 04:54:10 2009 (4A5BC21A)
89344000 8934c000   RDPCDD   RDPCDD.sys   Tue Jul 14 05:31:40 2009 (4A5BCAE4)
8934c000 89354000   rdpencdd rdpencdd.sys Tue Jul 14 05:31:39 2009 (4A5BCAE3)
89354000 8935c000   rdprefmp rdprefmp.sys Tue Jul 14 05:31:41 2009 (4A5BCAE5)
8935c000 89367000   Msfs     Msfs.SYS     Tue Jul 14 04:41:26 2009 (4A5BBF1E)
89367000 89375000   Npfs     Npfs.SYS     Tue Jul 14 04:41:31 2009 (4A5BBF23)
89375000 8938c000   tdx      tdx.sys      Tue Jul 14 04:42:10 2009 (4A5BBF4A)
8938c000 89397000   TDI      TDI.SYS      Tue Jul 14 04:42:12 2009 (4A5BBF4C)
89397000 893f1000   afd      afd.sys      Tue Jul 14 04:42:34 2009 (4A5BBF62)
893f1000 893f8000   wfplwf   wfplwf.sys   Tue Jul 14 05:23:51 2009 (4A5BC90F)
8ec0e000 8ec2f000   tunnel   tunnel.sys   Tue Jul 14 05:24:03 2009 (4A5BC91B)
8ec2f000 8ec41000   intelppm intelppm.sys Tue Jul 14 04:41:03 2009 (4A5BBF07)
8ec41000 8ec44700   CmBatt   CmBatt.sys   Tue Jul 14 04:49:18 2009 (4A5BC0F6)
8ec45000 8ed72000   athr     athr.sys     Mon Sep 21 23:28:25 2009 (4AB7BEC1)
8ed72000 8ed9e000   1394ohci 1394ohci.sys Tue Jul 14 05:21:59 2009 (4A5BC89F)
8ed9e000 8edb6000   rasl2tp  rasl2tp.sys  Tue Jul 14 05:24:33 2009 (4A5BC939)
8edb6000 8edc1000   ndistapi ndistapi.sys Tue Jul 14 05:24:24 2009 (4A5BC930)
8edc1000 8ede3000   ndiswan  ndiswan.sys  Tue Jul 14 05:24:34 2009 (4A5BC93A)
8ede3000 8edfb000   raspppoe raspppoe.sys Tue Jul 14 05:24:53 2009 (4A5BC94D)
8edfb000 8ee12000   raspptp  raspptp.sys  Tue Jul 14 05:24:47 2009 (4A5BC947)
8ee12000 8ee29000   rassstp  rassstp.sys  Tue Jul 14 05:24:57 2009 (4A5BC951)
8ee29000 8ee5d000   ks       ks.sys       Tue Jul 14 05:15:13 2009 (4A5BC709)
8ee5d000 8ee6b000   umbus    umbus.sys    Tue Jul 14 05:21:38 2009 (4A5BC88A)
8ee6b000 8eeaf000   usbhub   usbhub.sys   Tue Jul 14 05:22:06 2009 (4A5BC8A6)
8eeaf000 8eec0000   NDProxy  NDProxy.SYS  Tue Jul 14 05:24:27 2009 (4A5BC933)
8eec0000 8efc6000   AGRSM    AGRSM.sys    Mon Nov 10 20:26:37 2008 (49184BA5)
8efc6000 8efd3000   modem    modem.sys    Tue Jul 14 05:25:24 2009 (4A5BC96C)
8f000000 8f00d000   CompositeBus CompositeBus.sys Tue Jul 14 05:15:26 2009 (4A5BC716)
8f00d000 8f01f000   AgileVpn AgileVpn.sys Tue Jul 14 05:25:00 2009 (4A5BC954)
8f01f000 8f020380   swenum   swenum.sys   Tue Jul 14 05:15:08 2009 (4A5BC704)
8f024000 8f60c000   atikmdag atikmdag.sys Tue Dec 02 02:31:46 2008 (493450BA)
8f60c000 8f6c3000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 06:18:33 2009 (4AC54DE1)
8f6c3000 8f6fc000   dxgmms1  dxgmms1.sys  Tue Jul 14 04:55:25 2009 (4A5BC265)
8f6fc000 8f706000   vwifibus vwifibus.sys Tue Jul 14 05:22:02 2009 (4A5BC8A2)
8f706000 8f710000   usbohci  usbohci.sys  Tue Jul 14 05:21:14 2009 (4A5BC872)
8f710000 8f75b000   USBPORT  USBPORT.SYS  Tue Jul 14 05:21:13 2009 (4A5BC871)
8f75b000 8f76a000   usbehci  usbehci.sys  Tue Jul 14 05:21:14 2009 (4A5BC872)
8f76a000 8f789000   HDAudBus HDAudBus.sys Tue Jul 14 05:20:55 2009 (4A5BC85F)
8f789000 8f7a1000   i8042prt i8042prt.sys Tue Jul 14 04:41:23 2009 (4A5BBF1B)
8f7a1000 8f7ae000   kbdclass kbdclass.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
8f7ae000 8f7de000   SynTP    SynTP.sys    Fri Aug 15 07:32:22 2008 (48A4E3AE)
8f7de000 8f7df700   USBD     USBD.SYS     Tue Jul 14 05:21:05 2009 (4A5BC869)
8f7e0000 8f7ed000   mouclass mouclass.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
8fc1c000 8fc6c000   HdAudio  HdAudio.sys  Tue Jul 14 05:21:46 2009 (4A5BC892)
8fc6c000 8fc9b000   portcls  portcls.sys  Tue Jul 14 05:21:00 2009 (4A5BC864)
8fc9b000 8fcb4000   drmk     drmk.sys     Tue Jul 14 06:06:05 2009 (4A5BD2F5)
8fcb4000 8fcbe000   Dxapi    Dxapi.sys    Tue Jul 14 04:55:25 2009 (4A5BC265)
8fcbe000 8fcc9000   monitor  monitor.sys  Tue Jul 14 04:55:58 2009 (4A5BC286)
8fcc9000 8fcd6000   crashdmp crashdmp.sys Tue Jul 14 05:15:50 2009 (4A5BC72E)
8fcd6000 8fce1000   dump_dumpata dump_dumpata.sys Tue Jul 14 04:41:16 2009 (4A5BBF14)
8fce1000 8fcea000   dump_atapi dump_atapi.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
8fcea000 8fcfb000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:42:47 2009 (4A5BBF6F)
8fcfb000 8fd16000   luafv    luafv.sys    Tue Jul 14 04:45:44 2009 (4A5BC020)
8fd16000 8fd30000   WudfPf   WudfPf.sys   Tue Jul 14 05:20:13 2009 (4A5BC835)
8fd30000 8fd40000   lltdio   lltdio.sys   Tue Jul 14 05:23:18 2009 (4A5BC8EE)
8fd40000 8fd86000   nwifi    nwifi.sys    Tue Jul 14 05:21:59 2009 (4A5BC89F)
8fd86000 8fd96000   ndisuio  ndisuio.sys  Tue Jul 14 05:23:51 2009 (4A5BC90F)
8fd96000 8fda9000   rspndr   rspndr.sys   Tue Jul 14 05:23:20 2009 (4A5BC8F0)
8fda9000 8fe2e000   HTTP     HTTP.sys     Tue Jul 14 04:42:53 2009 (4A5BBF75)
8fe2e000 8fe47000   bowser   bowser.sys   Tue Jul 14 04:44:21 2009 (4A5BBFCD)
8fe47000 8fe59000   mpsdrv   mpsdrv.sys   Tue Jul 14 05:22:52 2009 (4A5BC8D4)
8fe59000 8fe7c000   mrxsmb   mrxsmb.sys   Tue Jul 14 04:44:24 2009 (4A5BBFD0)
8fe7c000 8feb7000   mrxsmb10 mrxsmb10.sys Tue Jul 14 04:44:34 2009 (4A5BBFDA)
8feb7000 8fed2000   mrxsmb20 mrxsmb20.sys Tue Jul 14 04:44:29 2009 (4A5BBFD5)
8feea000 8ff81000   peauth   peauth.sys   Tue Jul 14 06:05:44 2009 (4A5BD2E0)
8ff81000 8ff8b000   secdrv   secdrv.SYS   Wed Sep 13 18:48:32 2006 (45080528)
8ff8b000 8ffac000   srvnet   srvnet.sys   Tue Jul 14 04:44:45 2009 (4A5BBFE5)
8ffac000 8ffb9000   tcpipreg tcpipreg.sys Tue Jul 14 05:24:14 2009 (4A5BC926)
93420000 9343e000   cdd      cdd.dll      Tue Jul 14 06:34:18 2009 (4A5BD992)
93590000 937da000   win32k   win32k.sys   Tue Jul 14 04:56:26 2009 (4A5BC2A2)
937f0000 937f9000   TSDDD    TSDDD.dll    unavailable (00000000)
95824000 95873000   srv2     srv2.sys     Tue Jul 14 04:44:52 2009 (4A5BBFEC)
95873000 958c4000   srv      srv.sys      Tue Jul 14 04:45:10 2009 (4A5BBFFE)
958c4000 958cce80   MpNWMon  MpNWMon.sys  Thu Jun 11 06:34:19 2009 (4A305813)
95937000 95940000   asyncmac asyncmac.sys Tue Jul 14 05:24:46 2009 (4A5BC946)
Unloaded modules:
8f7ed000 8f7fc000   Rtnicxp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
958cd000 95937000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8fed2000 8feea000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
89289000 89296000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
89296000 892a1000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
892a1000 892aa000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
892aa000 892bb000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
start    end        module name
8ed72000 8ed9e000   1394ohci 1394ohci.sys Tue Jul 14 05:21:59 2009 (4A5BC89F)
88a2f000 88a77000   ACPI     ACPI.sys     Tue Jul 14 04:41:11 2009 (4A5BBF0F)
89397000 893f1000   afd      afd.sys      Tue Jul 14 04:42:34 2009 (4A5BBF62)
8f00d000 8f01f000   AgileVpn AgileVpn.sys Tue Jul 14 05:25:00 2009 (4A5BC954)
8eec0000 8efc6000   AGRSM    AGRSM.sys    Mon Nov 10 20:26:37 2008 (49184BA5)
88bc1000 88bca000   amdxata  amdxata.sys  Tue May 19 23:27:35 2009 (4A12F30F)
95937000 95940000   asyncmac asyncmac.sys Tue Jul 14 05:24:46 2009 (4A5BC946)
88b95000 88b9e000   atapi    atapi.sys    Tue Jul 14 04:41:15 2009 (4A5BBF13)
88b9e000 88bc1000   ataport  ataport.SYS  Tue Jul 14 04:41:18 2009 (4A5BBF16)
8ec45000 8ed72000   athr     athr.sys     Mon Sep 21 23:28:25 2009 (4AB7BEC1)
8f024000 8f60c000   atikmdag atikmdag.sys Tue Dec 02 02:31:46 2008 (493450BA)
88ad6000 88ae1000   BATTC    BATTC.SYS    Tue Jul 14 04:49:15 2009 (4A5BC0F3)
89303000 8930a000   Beep     Beep.SYS     Tue Jul 14 05:15:00 2009 (4A5BC6FC)
88811000 8881f000   blbdrive blbdrive.sys Tue Jul 14 04:53:04 2009 (4A5BC1D8)
888bb000 888c3000   BOOTVID  BOOTVID.dll  Tue Jul 14 06:34:34 2009 (4A5BD9A2)
8fe2e000 8fe47000   bowser   bowser.sys   Tue Jul 14 04:44:21 2009 (4A5BBFCD)
93420000 9343e000   cdd      cdd.dll      Tue Jul 14 06:34:18 2009 (4A5BD992)
892bb000 892da000   cdrom    cdrom.sys    Tue Jul 14 04:41:24 2009 (4A5BBF1C)
88905000 889b0000   CI       CI.dll       Tue Jul 14 06:39:28 2009 (4A5BDAC8)
89264000 89289000   CLASSPNP CLASSPNP.SYS Tue Jul 14 04:41:20 2009 (4A5BBF18)
888c3000 88905000   CLFS     CLFS.SYS     Tue Jul 14 04:41:10 2009 (4A5BBF0E)
8ec41000 8ec44700   CmBatt   CmBatt.sys   Tue Jul 14 04:49:18 2009 (4A5BC0F6)
88d8a000 88de7000   cng      cng.sys      Tue Jul 14 05:02:55 2009 (4A5BC427)
88ace000 88ad6000   compbatt compbatt.sys Tue Jul 14 04:49:18 2009 (4A5BC0F6)
8f000000 8f00d000   CompositeBus CompositeBus.sys Tue Jul 14 05:15:26 2009 (4A5BC716)
8fcc9000 8fcd6000   crashdmp crashdmp.sys Tue Jul 14 05:15:50 2009 (4A5BC72E)
88c00000 88c18000   dfsc     dfsc.sys     Tue Jul 14 04:44:16 2009 (4A5BBFC8)
88ff2000 88ffe000   discache discache.sys Tue Jul 14 04:54:04 2009 (4A5BC214)
89253000 89264000   disk     disk.sys     Tue Jul 14 04:41:28 2009 (4A5BBF20)
8fc9b000 8fcb4000   drmk     drmk.sys     Tue Jul 14 06:06:05 2009 (4A5BD2F5)
8fce1000 8fcea000   dump_atapi dump_atapi.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
8fcd6000 8fce1000   dump_dumpata dump_dumpata.sys Tue Jul 14 04:41:16 2009 (4A5BBF14)
8fcea000 8fcfb000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:42:47 2009 (4A5BBF6F)
8fcb4000 8fcbe000   Dxapi    Dxapi.sys    Tue Jul 14 04:55:25 2009 (4A5BC265)
8f60c000 8f6c3000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 06:18:33 2009 (4AC54DE1)
8f6c3000 8f6fc000   dxgmms1  dxgmms1.sys  Tue Jul 14 04:55:25 2009 (4A5BC265)
88800000 88811000   fileinfo fileinfo.sys Tue Jul 14 04:51:51 2009 (4A5BC18F)
88bca000 88bfe000   fltmgr   fltmgr.sys   Tue Jul 14 04:41:13 2009 (4A5BBF11)
88df5000 88dfe000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 04:41:14 2009 (4A5BBF12)
89221000 89253000   fvevol   fvevol.sys   Tue Jul 14 04:43:01 2009 (4A5BBF7D)
89158000 89189000   fwpkclnt fwpkclnt.sys Tue Jul 14 04:42:03 2009 (4A5BBF43)
8281d000 82854000   hal      halmacpi.dll Tue Jul 14 04:41:03 2009 (4A5BBF07)
8f76a000 8f789000   HDAudBus HDAudBus.sys Tue Jul 14 05:20:55 2009 (4A5BC85F)
8fc1c000 8fc6c000   HdAudio  HdAudio.sys  Tue Jul 14 05:21:46 2009 (4A5BC892)
8fda9000 8fe2e000   HTTP     HTTP.sys     Tue Jul 14 04:42:53 2009 (4A5BBF75)
89219000 89221000   hwpolicy hwpolicy.sys Tue Jul 14 04:41:01 2009 (4A5BBF05)
8f789000 8f7a1000   i8042prt i8042prt.sys Tue Jul 14 04:41:23 2009 (4A5BBF1B)
8ec2f000 8ec41000   intelppm intelppm.sys Tue Jul 14 04:41:03 2009 (4A5BBF07)
8f7a1000 8f7ae000   kbdclass kbdclass.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
80bb2000 80bba000   kdcom    kdcom.dll    Tue Jul 14 06:38:58 2009 (4A5BDAAA)
8ee29000 8ee5d000   ks       ks.sys       Tue Jul 14 05:15:13 2009 (4A5BC709)
88d77000 88d8a000   ksecdd   ksecdd.sys   Tue Jul 14 04:41:56 2009 (4A5BBF3C)
88ef3000 88f18000   ksecpkg  ksecpkg.sys  Tue Jul 14 05:04:00 2009 (4A5BC468)
8fd30000 8fd40000   lltdio   lltdio.sys   Tue Jul 14 05:23:18 2009 (4A5BC8EE)
8fcfb000 8fd16000   luafv    luafv.sys    Tue Jul 14 04:45:44 2009 (4A5BC020)
88832000 888aa000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 06:36:41 2009 (4A5BDA21)
8efc6000 8efd3000   modem    modem.sys    Tue Jul 14 05:25:24 2009 (4A5BC96C)
8fcbe000 8fcc9000   monitor  monitor.sys  Tue Jul 14 04:55:58 2009 (4A5BC286)
8f7e0000 8f7ed000   mouclass mouclass.sys Tue Jul 14 04:41:15 2009 (4A5BBF13)
88b7f000 88b95000   mountmgr mountmgr.sys Tue Jul 14 04:41:27 2009 (4A5BBF1F)
892da000 892fb680   MpFilter MpFilter.sys Thu Jun 11 06:34:25 2009 (4A305819)
958c4000 958cce80   MpNWMon  MpNWMon.sys  Thu Jun 11 06:34:19 2009 (4A305813)
8fe47000 8fe59000   mpsdrv   mpsdrv.sys   Tue Jul 14 05:22:52 2009 (4A5BC8D4)
8fe59000 8fe7c000   mrxsmb   mrxsmb.sys   Tue Jul 14 04:44:24 2009 (4A5BBFD0)
8fe7c000 8feb7000   mrxsmb10 mrxsmb10.sys Tue Jul 14 04:44:34 2009 (4A5BBFDA)
8feb7000 8fed2000   mrxsmb20 mrxsmb20.sys Tue Jul 14 04:44:29 2009 (4A5BBFD5)
8935c000 89367000   Msfs     Msfs.SYS     Tue Jul 14 04:41:26 2009 (4A5BBF1E)
88a80000 88a88000   msisadrv msisadrv.sys Tue Jul 14 04:41:09 2009 (4A5BBF0D)
88d4c000 88d77000   msrpc    msrpc.sys    Tue Jul 14 04:41:59 2009 (4A5BBF3F)
88fe8000 88ff2000   mssmbios mssmbios.sys Tue Jul 14 04:49:25 2009 (4A5BC0FD)
89209000 89219000   mup      mup.sys      Tue Jul 14 04:44:14 2009 (4A5BBFC6)
88dfe000 88eb5000   ndis     ndis.sys     Tue Jul 14 04:42:24 2009 (4A5BBF58)
8edb6000 8edc1000   ndistapi ndistapi.sys Tue Jul 14 05:24:24 2009 (4A5BC930)
8fd86000 8fd96000   ndisuio  ndisuio.sys  Tue Jul 14 05:23:51 2009 (4A5BC90F)
8edc1000 8ede3000   ndiswan  ndiswan.sys  Tue Jul 14 05:24:34 2009 (4A5BC93A)
8eeaf000 8eec0000   NDProxy  NDProxy.SYS  Tue Jul 14 05:24:27 2009 (4A5BC933)
89000000 8900e000   netbios  netbios.sys  Tue Jul 14 05:23:54 2009 (4A5BC912)
88f18000 88f4a000   netbt    netbt.sys    Tue Jul 14 04:42:18 2009 (4A5BBF52)
88eb5000 88ef3000   NETIO    NETIO.SYS    Tue Jul 14 04:42:35 2009 (4A5BBF63)
89367000 89375000   Npfs     Npfs.SYS     Tue Jul 14 04:41:31 2009 (4A5BBF23)
88fde000 88fe8000   nsiproxy nsiproxy.sys Tue Jul 14 04:42:08 2009 (4A5BBF48)
82854000 82c54000   nt       ntkrnlmp.exe Tue Jul 14 04:45:08 2009 (4A5BBFFC)
88c1d000 88d4c000   Ntfs     Ntfs.sys     Tue Jul 14 04:42:05 2009 (4A5BBF45)
892fc000 89303000   Null     Null.SYS     Tue Jul 14 04:41:12 2009 (4A5BBF10)
8fd40000 8fd86000   nwifi    nwifi.sys    Tue Jul 14 05:21:59 2009 (4A5BC89F)
88f4a000 88f69000   pacer    pacer.sys    Tue Jul 14 05:23:58 2009 (4A5BC916)
88abd000 88ace000   partmgr  partmgr.sys  Tue Jul 14 04:41:35 2009 (4A5BBF27)
88a88000 88ab2000   pci      pci.sys      Tue Jul 14 04:41:16 2009 (4A5BBF14)
88b3c000 88b43000   pciide   pciide.sys   Tue Jul 14 04:41:19 2009 (4A5BBF17)
88b43000 88b51000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 04:41:15 2009 (4A5BBF13)
88b51000 88b7f000   pcmcia   pcmcia.sys   Tue Jul 14 04:49:29 2009 (4A5BC101)
88de7000 88df5000   pcw      pcw.sys      Tue Jul 14 04:41:10 2009 (4A5BBF0E)
8feea000 8ff81000   peauth   peauth.sys   Tue Jul 14 06:05:44 2009 (4A5BD2E0)
8fc6c000 8fc9b000   portcls  portcls.sys  Tue Jul 14 05:21:00 2009 (4A5BC864)
888aa000 888bb000   PSHED    PSHED.dll    Tue Jul 14 06:39:36 2009 (4A5BDAD0)
89202000 89209000   pssnap   pssnap.sys   Thu Jan 21 21:50:46 2010 (4B587EDE)
8ed9e000 8edb6000   rasl2tp  rasl2tp.sys  Tue Jul 14 05:24:33 2009 (4A5BC939)
8ede3000 8edfb000   raspppoe raspppoe.sys Tue Jul 14 05:24:53 2009 (4A5BC94D)
8edfb000 8ee12000   raspptp  raspptp.sys  Tue Jul 14 05:24:47 2009 (4A5BC947)
8ee12000 8ee29000   rassstp  rassstp.sys  Tue Jul 14 05:24:57 2009 (4A5BC951)
88f9d000 88fde000   rdbss    rdbss.sys    Tue Jul 14 04:44:26 2009 (4A5BBFD2)
89344000 8934c000   RDPCDD   RDPCDD.sys   Tue Jul 14 05:31:40 2009 (4A5BCAE4)
8934c000 89354000   rdpencdd rdpencdd.sys Tue Jul 14 05:31:39 2009 (4A5BCAE3)
89354000 8935c000   rdprefmp rdprefmp.sys Tue Jul 14 05:31:41 2009 (4A5BCAE5)
891d5000 89202000   rdyboost rdyboost.sys Tue Jul 14 04:52:02 2009 (4A5BC19A)
8fd96000 8fda9000   rspndr   rspndr.sys   Tue Jul 14 05:23:20 2009 (4A5BC8F0)
8ff81000 8ff8b000   secdrv   secdrv.SYS   Wed Sep 13 18:48:32 2006 (45080528)
891cd000 891d5000   spldr    spldr.sys    Mon May 11 21:43:47 2009 (4A084EBB)
95873000 958c4000   srv      srv.sys      Tue Jul 14 04:45:10 2009 (4A5BBFFE)
95824000 95873000   srv2     srv2.sys     Tue Jul 14 04:44:52 2009 (4A5BBFEC)
8ff8b000 8ffac000   srvnet   srvnet.sys   Tue Jul 14 04:44:45 2009 (4A5BBFE5)
8f01f000 8f020380   swenum   swenum.sys   Tue Jul 14 05:15:08 2009 (4A5BC704)
8f7ae000 8f7de000   SynTP    SynTP.sys    Fri Aug 15 07:32:22 2008 (48A4E3AE)
8900f000 89158000   tcpip    tcpip.sys    Tue Jul 14 04:43:18 2009 (4A5BBF8E)
8ffac000 8ffb9000   tcpipreg tcpipreg.sys Tue Jul 14 05:24:14 2009 (4A5BC926)
8938c000 89397000   TDI      TDI.SYS      Tue Jul 14 04:42:12 2009 (4A5BBF4C)
89375000 8938c000   tdx      tdx.sys      Tue Jul 14 04:42:10 2009 (4A5BBF4A)
88f8d000 88f9d000   termdd   termdd.sys   Tue Jul 14 05:31:35 2009 (4A5BCADF)
937f0000 937f9000   TSDDD    TSDDD.dll    unavailable (00000000)
8ec0e000 8ec2f000   tunnel   tunnel.sys   Tue Jul 14 05:24:03 2009 (4A5BC91B)
891c8000 891cc180   TVALZ_O  TVALZ_O.SYS  Fri Nov 09 08:37:46 2007 (4733CF02)
8ee5d000 8ee6b000   umbus    umbus.sys    Tue Jul 14 05:21:38 2009 (4A5BC88A)
8f7de000 8f7df700   USBD     USBD.SYS     Tue Jul 14 05:21:05 2009 (4A5BC869)
8f75b000 8f76a000   usbehci  usbehci.sys  Tue Jul 14 05:21:14 2009 (4A5BC872)
8ee6b000 8eeaf000   usbhub   usbhub.sys   Tue Jul 14 05:22:06 2009 (4A5BC8A6)
8f706000 8f710000   usbohci  usbohci.sys  Tue Jul 14 05:21:14 2009 (4A5BC872)
8f710000 8f75b000   USBPORT  USBPORT.SYS  Tue Jul 14 05:21:13 2009 (4A5BC871)
88ab2000 88abd000   vdrvroot vdrvroot.sys Tue Jul 14 05:16:19 2009 (4A5BC74B)
8930a000 89316000   vga      vga.sys      Tue Jul 14 04:55:50 2009 (4A5BC27E)
89316000 89337000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 04:55:49 2009 (4A5BC27D)
88ae1000 88af1000   volmgr   volmgr.sys   Tue Jul 14 04:41:25 2009 (4A5BBF1D)
88af1000 88b3c000   volmgrx  volmgrx.sys  Tue Jul 14 04:41:41 2009 (4A5BBF2D)
89189000 891c8000   volsnap  volsnap.sys  Tue Jul 14 04:41:34 2009 (4A5BBF26)
8f6fc000 8f706000   vwifibus vwifibus.sys Tue Jul 14 05:22:02 2009 (4A5BC8A2)
88f69000 88f7a000   vwififlt vwififlt.sys Tue Jul 14 05:22:03 2009 (4A5BC8A3)
88f7a000 88f8d000   wanarp   wanarp.sys   Tue Jul 14 05:25:02 2009 (4A5BC956)
89337000 89344000   watchdog watchdog.sys Tue Jul 14 04:54:10 2009 (4A5BC21A)
889b0000 88a21000   Wdf01000 Wdf01000.sys Tue Jul 14 04:41:36 2009 (4A5BBF28)
88a21000 88a2f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 04:41:25 2009 (4A5BBF1D)
893f1000 893f8000   wfplwf   wfplwf.sys   Tue Jul 14 05:23:51 2009 (4A5BC90F)
93590000 937da000   win32k   win32k.sys   Tue Jul 14 04:56:26 2009 (4A5BC2A2)
88a77000 88a80000   WMILIB   WMILIB.SYS   Tue Jul 14 04:41:22 2009 (4A5BBF1A)
8fd16000 8fd30000   WudfPf   WudfPf.sys   Tue Jul 14 05:20:13 2009 (4A5BC835)
Unloaded modules:
8f7ed000 8f7fc000   Rtnicxp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
958cd000 95937000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8fed2000 8feea000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
89289000 89296000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
89296000 892a1000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
892a1000 892aa000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
892aa000 892bb000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Bugcheck code 1000008E
Arguments c0000005 9365e67f 957a2b7c 00000000
kd> lmvm win32k
start    end        module name
93590000 937da000   win32k     (pdb symbols)          c:\symbols\win32k.pdb\870BB3EDB48648E38ED2F4A3AD9117532\win32k.pdb
    Loaded symbol image file: win32k.sys
    Mapped memory image file: C:\Symbols\win32k.sys\4A5BC2A224a000\win32k.sys
    Image path: \SystemRoot\System32\win32k.sys
    Image name: win32k.sys
    Timestamp:        Tue Jul 14 04:56:26 2009 (4A5BC2A2)
    CheckSum:         00238A3F
    ImageSize:        0024A000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     win32k.sys
    OriginalFilename: win32k.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Multi-User Win32 Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
    Hope this helps,
    Captain
      My Computer
    Quote Quote

  6. roslin
    Posts : 5
    Windows 7
    Thread Starter
       New #4

    Lordbob- Thanks for such a quick reply to assist me.

    I ran
    - cmd as admin,
    - sfc /scannow
    and got error message after 15% of verification:
    Windows Resource Protection could not perform the requested operation.
    r
      My Computer
    Quote Quote

  7. Lordbob75
    Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       New #5

    roslin said:
    Lordbob- Thanks for such a quick reply to assist me.

    I ran
    - cmd as admin,
    - sfc /scannow
    and got error message after 15% of verification:
    Windows Resource Protection could not perform the requested operation.
    r
    I would try a repair install at that point then: Repair Install

    ~Lordbob
      My Computer
    Quote Quote

  8. roslin
    Posts : 5
    Windows 7
    Thread Starter
       New #6

    Thanks Captain.
    Capt.Jack Sparrow said:
    Also remove the existing drivers completely then download the drivers from manufacturers website NOT from Windows update.
    Which manufacturer - the system (Toshiba) or the device (e.g. Hitachi HDD, Atheros Wireless)?
    Capt.Jack Sparrow said:
    Run the Memory Diagnostic & HD Diagnostic
    I've run memtest (2 passes on each RAM stick) and there were 0 errors. I'll run the hitachi diagnostic and report back.
    Last edited by roslin; 27 Jan 2010 at 19:54. Reason: save vertical space
      My Computer
    Quote Quote

  10. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #7

    roslin said:
    Thanks Captain.Which manufacturer - the system (Toshiba) or the device (e.g. Hitachi HDD, Atheros Wireless
    I guess it should be from ATI Radeon
      My Computer
    Quote Quote

  11. roslin
    Posts : 5
    Windows 7
    Thread Starter
       New #8

    I think I found the source of the problem -- my own boneheadedness. I installed Windows 7 and then updated the BIOS. I should have updated the BIOS first -- classic PEBCAK.

    Early this morning I reinstalled Win7 with the new BIOS, installed the drivers directly from the PC manufacturer or the device mfr. So far so good, not a single BSOD where before they were rather frequent.

    Gentlemen, thanks again very much for your time and assistance. You both pointed me in the right direction.
      My Computer
    Quote Quote

  12. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #9

    roslin said:
    I think I found the source of the problem -- my own boneheadedness. I installed Windows 7 and then updated the BIOS. I should have updated the BIOS first -- classic PEBCAK.

    Early this morning I reinstalled Win7 with the new BIOS, installed the drivers directly from the PC manufacturer or the device mfr. So far so good, not a single BSOD where before they were rather frequent.

    Gentlemen, thanks again very much for your time and assistance. You both pointed me in the right direction.
    Your Most Welcome Roslin. Glad that your up and running now :)

    Good Luck,
    Captain
      My Computer
    Quote Quote

  13. Lordbob75
    Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       New #10

    Glad it works.

    Often times the solution is right under our noses.

    ~Lordbob
      My Computer
    Quote Quote

 

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