HELP! HP DV4 Laptop Constant not responding

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  1. Posts : 52
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #11

    still have the random hang ups, but only happend once all day since i havent had utorrent running, should i still do the clean install?
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #12

    I think that 90% of the membership would agree with or without current problems, a clean install is best.

    You have an old os, that has just been given a nice new coat of paint.
      My Computer


  3. Posts : 52
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #13

    but can i use the HP upgrade cd to do a clean install? does it have all the neccessary files/drivers or does it rely on the drivers already installed before the upgrade?
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #14

    Clean Install with a Upgrade Windows 7 Version

    This is my suggestion, make an image of your system, You can use the free software provided by Paragon or use the system image included with Windows 7. Put it on an external hard drive. Then do the clean install. You should not have any problem. You can use Windows Easy Transfer to transfer everything, except Programs.

    After the clean install, you will have to reinstall only programs, everything else will be transferred by using Windows Easy Transfer. Then you use your DVD's to install the programs. Thats it.

    I do not understand the problem with special drivers. Go to the HP site, see if they have the drivers to download. Windows 7 is basically Vista, under the hood. I did exactly what I am telling you to do. I have a Dell and had absolutely no problem.

    I understand that you are concerned, things can and do go wrong, but you will have the image that you made to fall back on.

    Take your time, think about it. Come back ask questions. Call HP, to reassure yourself. Watch the process on YouTube. I am suggesting that you really have no choice. Its either have problems that you have now or chance new problems. At least with the secoond alternative you have the chance to come out on top.

    Richard
      My Computer


  5. Posts : 52
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #15

    thank you for your time and quick responses, im backing up my HD videos and Documents on a external TB then im just going for the fresh install. do i have to make a system image for windows or will my stock hp repair partition still be on the drive in case anything goes wrong?
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #16

    juggalotus said:
    thank you for your time and quick responses, im backing up my HD videos and Documents on a external TB then im just going for the fresh install. do i have to make a system image for windows or will my stock hp repair partition still be on the drive in case anything goes wrong?
    I would make an image, then you cannot be sorry that you did not. Things have a way of going wrong.
      My Computer

  7.    #17

    Leave the known-incompatible Daemon Tools and even worse Norton infection off this time so your system isn't immediately corrupted. Use lightweight free Microsoft Security Essentials for AV and Malware.

    The installer is mostly driver-complete. Only the drivers missing in your Device Manager need to be found on the Support Downloads webpage for your model, along with any favorite apps.

    Take your time installing each program with a restore point, then a full day to test performance so you can weed out problem programs.
      My Computer


  8. Posts : 52
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #18

    i want to make an image but my image is like 260 gigs from all the HD tvshows, im getting my tb external tommorow i was planning on moving all tv shows and music to the external, then making an image of C:, then fresh install, so should i do that then make the image the c drive? or do the 260 gig image?why would i want a image that makes my computer not respond? sorry if this is too many questions
      My Computer


  9. Posts : 52
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #19

    and ive always used norton for xp and vista and it worked flawless... infected??? what program should i use?
      My Computer

  10.    #20

    Microsoft Security Essentials.

    Just make sure your files are backed up externally. You're right that an image isn't worth much for a failed in-place Upgrade.

    Follow these steps: Clean Install Windows 7

    When you boot the Win7 DVD, it will scan the HD to see the other OS to allow Upgrade key. You can then go ahead and format the HD.
      My Computer


 
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