BSOD - Stuck

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  1. Posts : 7
    Ultimate x64 Windows 7
       #1

    BSOD - Stuck


    $25 will be sent to Haiti in your name, I'll post proof on here.

    OK, here goes:

    I got a Dell Laptop about 45 days ago and I've gotten random BSOD's. I called Dell support and they went through my logs and sent me new RAM. Sometimes I wont get it in days, other times, I'll get it within 15 minutes.

    The RAM has been swapped out. I posted all the specifics in my profile [link] with the computer and will go through every step.

    Winner is the person who's suggestion doesn't cause a BSOD for 1 week.

    I appreciate the help.
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    dave2118 said:
    $25 will be sent to Haiti in your name, I'll post proof on here.

    OK, here goes:

    I got a Dell Laptop about 45 days ago and I've gotten random BSOD's. I called Dell support and they went through my logs and sent me new RAM. Sometimes I wont get it in days, other times, I'll get it within 15 minutes.

    The RAM has been swapped out. I posted all the specifics in my profile [link] with the computer and will go through every step.

    Winner is the person who's suggestion doesn't cause a BSOD for 1 week.

    I appreciate the help.
    Hello Welcome to SF,

    Post us the the Dump file https://www.sevenforums.com/crash-loc...d-problem.html

    Good Luck,
    Captain
      My Computer


  3. Posts : 7
    Ultimate x64 Windows 7
    Thread Starter
       #3

    Though when the blue screen appears to be writing a log file, there's nothing in the minidump folder.
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #4

    dave2118 said:
    Though when the blue screen appears to be writing a log file, there's nothing in the minidump folder.
    Well I'm sorry if you have a bad RAM i guess there is nothing much we do. Let see whether someone has some suggestions

    - Captain
      My Computer


  5. Posts : 7
    Ultimate x64 Windows 7
    Thread Starter
       #5

    Thanks, I did a quick search on here and made the changes to make sure the minidump will go to the right place. I'll try to post one with my next BSOD.
      My Computer


  6. Posts : 592
    WIN7 Ultimate 64bit
       #6

    Have a look at the thread with links to m/soft 'specific' fixes/updates to problems that some people are suffering inc weird bsod's.

    Otherwise I would get my money back off Dell.
      My Computer


  7. Posts : 7
    Ultimate x64 Windows 7
    Thread Starter
       #7

    Just had another BSOD, and no minidump.

    I ran a sfc /scannow and I get errors like

    2010-02-26 16:08:45, Info CSI 00000315 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

    If this helps:
    I use my laptop at home and at work. I have a network printer installed, and two at home and plug those in when I need it.

    I also have a docking station at work that plugs into my 1 USB port at work. I have never had a BSOD at home and all have occurred at work.
      My Computer


  8. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #8

    OK Dave i'm attaching a Tool Run it then you'll find a Folder called Seven Forum under your Desktop Zip it and Click on the Paper click and upload it here

    Attachment 56915

    Good Luck,
    Captain
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    dave2118 said:
    Thanks, I did a quick search on here and made the changes to make sure the minidump will go to the right place. I'll try to post one with my next BSOD.
    Sometimes 64 bit store the DMP in c:\windows\memory.dmp. you can search for it (*.DMP)

    If you have configured c panel to place it there we will wait.]

    Ken
      My Computer


  10. Posts : 7
    Ultimate x64 Windows 7
    Thread Starter
       #10

    Yeah, I checked there as well. The odd thing is that it was logging to the minidump probably a week or two ago when I was dealing with dell.

    Here is the output from the sevenforums tool.
      My Computer


 
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