BSOD 0x0000007f


  1. Posts : 1
    Windows 7 64-Bit Home
       #1

    BSOD 0x0000007f


    Hi

    My girlfriends new laptop (Compaq CQ71 - 2.2ghz Core Duo, 4 gbRAM, 64bit Win7 Home) has been crashing since the beginning with the BSOD OxOOOOOO7f.
    I have done some research and have not found a solution to this problem.
    Mostly they're talking about memory or motherboard errors.
    I have attached the minidump file.

    Looking forward to a reply
    Arno


    ps: The minidump file was last written on dec 12th 2009, the errors have been happening frequently since that day, however no new minidump was made. Is this normal?
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    The dump you posted reports a different error code 9F to the one you state 7F, heres a bit more info about the two
    BSOD Index
    BSOD Index
    normally a 7F error would indicate hardware problem as theres also 9F codes i would think its a device driver causing the issue, dump points at NETw1v64.sys, try updating this driver

    Will post back more info shortly
      My Computer


  3. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #3

    Arno said:
    Hi

    My girlfriends new laptop (Compaq CQ71 - 2.2ghz Core Duo, 4 gbRAM, 64bit Win7 Home) has been crashing since the beginning with the BSOD OxOOOOOO7f.
    I have done some research and have not found a solution to this problem.
    Mostly they're talking about memory or motherboard errors.
    I have attached the minidump file.

    Looking forward to a reply
    Arno


    ps: The minidump file was last written on dec 12th 2009, the errors have been happening frequently since that day, however no new minidump was made. Is this normal?
    Hello Arno, Welcome to SF,

    I guess the problem is with your Intel Wifi Network Card NETw1v64.sys uninstall the existing drivers and Download the Latest driver from manufacture's website NOT from Windows Update. Also found that some of the Display drivers are not registered properly i would recommend to remove those existing drivers and install from manufacture's website NOT from Windows Update.

    Run the Memory Diagnostic & HD Diagnostic
    Also i would recommend to run System Integrity Checker

    Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW

    Drivers to be Update

    Google it you will find the updates. Make sure you download them from manufactures website not from any third party website.

    Code:
    SiSRaid2.sys Wed Sep 24 23:58:20 2008
    PxHlpa64.sys Tue Dec 11 05:19:01 2007
    nfrd960.sys  Wed Jun 07 02:41:48 2006
    lsi_fc.sys   Wed Dec 10 04:16:09 2008
    iirsp.sys    Wed Dec 14 03:17:54 2005
    arc.sys      Fri May 25 02:57:55 2007
    adpu320.sys  Wed Feb 28 05:34:15 2007
    adpahci.sys  Tue May 01 23:00:09 2007
    adp94xx.sys  Sat Dec 06 05:24:42 2008
    adfs.SYS     Fri Jun 27 02:22:37 2008
    win32k.sys   unavailable (00000000)
    TSDDD.dll    unavailable (00000000)
    ATMFD.DLL    unavailable (00000000)
    cdd.dll      unavailable (00000000)
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8004698060, Physical Device Object of the stack
    Arg3: fffff800048454d8, Functional Device Object of the stack
    Arg4: fffffa8004bc1870, The blocked IRP
    Bugcheck Analysis

    Code:
    DRVPOWERSTATE_SUBCODE:  3
    IRP_ADDRESS:  fffffa8004bc1870
    DEVICE_OBJECT: fffffa80052c0050
    DRIVER_OBJECT: fffffa8005187760
    IMAGE_NAME:  NETw1v64.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a64f0bf
    MODULE_NAME: NETw1v64
    FAULTING_MODULE: fffff88005e3c000 NETw1v64
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    LAST_CONTROL_TRANSFER:  from fffff80002b34e23 to fffff80002ac5f00
    Hope this helps,
    Captain
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    You have a lot of old drivers on your system i would recommend updating or removing these until your problem is sorted
    adp94xx adp94xx.sys Fri Dec 05 23:54:42 2008 (4939BF42)
    adpahci adpahci.sys Tue May 01 18:30:09 2007 (46377921)
    adpu320 adpu320.sys Wed Feb 28 00:04:15 2007 (45E4C6FF)
    arc arc.sys Thu May 24 22:27:55 2007 (4656035B)
    nfrd960 nfrd960.sys Tue Jun 06 22:11:48 2006 (4485EF94)
    iirsp iirsp.sys Tue Dec 13 21:47:54 2005 (439F418A)
    lsi_fc lsi_fc.sys Tue Dec 09 22:46:09 2008 (493EF531)
    PxHlpa64 PxHlpa64.sys Mon Dec 10 23:49:01 2007 (475DD06D)
    SiSRaid2 SiSRaid2.sys Wed Sep 24 19:28:20 2008 (48DA86C4)
    sisraid4 sisraid4.sys Wed Oct 01 22:56:04 2008 (48E3F1F4)
    adfs adfs.SYS Thu Jun 26 21:52:37 2008 (48640195)
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #5

    Here's a listing of drivers from an HP - you'll find that most of the drivers are the same for your Compaq.
    This is because HP/Compaq uses one disk image to load the system onto many different hardware configurations - so the drivers are loaded even if they're not needed.

    From an HP DV4 laptop:
    Here's the older drivers. Please note that the oldest drivers are listed first:
    Code:
    iirsp.sys    Tue Dec 13 16:48:01 2005 - Intel Raid StorPort Driver
    djsvs.sys    Tue Apr 11 20:20:11 2006 - Adaptec Ultra SCSI miniport
    nfrd960.sys  Tue Jun 06 17:12:15 2006 - IBM ServeRAID Controller Driver
    adpu320.sys  Tue Feb 27 19:03:08 2007 - Adaptec .NET Ultra320 Driver
    adpahci.sys  Tue May 01 13:29:26 2007 - Adaptec Windows SATA Storport Driver
    arc.sys      Thu May 24 17:31:06 2007 - Adaptec RAID Storport Driver
    SiSRaid2.sys Wed Sep 24 14:19:45 2008 - SiS RAID Stor Miniport Driver
    sisraid4.sys Wed Oct 01 17:52:22 2008 - SiS AHCI Stor-Miniport Driver
    adp94xx.sys  Fri Dec 05 18:59:55 2008 - Adaptec HostRAID SAS Driver
    lsi_fc.sys   Tue Dec 09 17:28:47 2008 - LSI Logic Fusion-MPT FC Driver (StorPort)
    As this is an HP system, it's likely that you're not using all of these storage drivers - but it will depend on the storage chipset of your system to determine which one's are needed.
      My Computer


 

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