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Windows 7: Win 7 BSOD

31 Jan 2010   #1
6027

win 7
 
 
Win 7 BSOD

I'm posting these for a friend of mine. He recently got 7 to install on his desktop but keeps blue screening. Any help would be greatly appreciated, he just wants to game!


My System SpecsSystem Spec
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31 Jan 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by 6027 View Post
I'm posting these for a friend of mine. He recently got 7 to install on his desktop but keeps blue screening. Any help would be greatly appreciated, he just wants to game!
Hello Tucker, Welcome to SF,

I guess the issue is with your Network card Rt64win7.sys remove the existing driver and download the driver from Manufactures website NOT from Windows update. Also your Display drivers also seems to have some issues dxgmms1.sys remove the existing driver and download the driver from Manufactures website.

I would also recommend to try the following steps
Start > Run > CMD > Right Click and Run as administrator > Chkdsk /f /r

Run the Memory Diagnostic & HD Diagnostic
Also i would recommend to run System Integrity Checker

Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW


Hope this helps,
Captain
My System SpecsSystem Spec
31 Jan 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by 6027 View Post
I'm posting these for a friend of mine. He recently got 7 to install on his desktop but keeps blue screening. Any help would be greatly appreciated, he just wants to game!

Hi and welcome

These are all over the map which is usally indicative of a hardware problem, and since they all involve memory
He should download memtestx86 and run it for 4 passes
run a system file check
type cmd in search>right click and run as admiin>sfc /scannow

If he is overclockint tell him to stop
let us know

Ken




Code:
013110-22791-01.dmp    1/31/2010 9:05:08 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    ffffffff`c0000005    fffff800`028a57f1    00000000`00000000    ffffffff`ffffffff    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-22791-01.dmp    3    15    7600    
013110-26613-01.dmp    1/31/2010 7:03:50 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    Rt64win7.sys    Rt64win7.sys+28401                    x64        C:\Users\K\Desktop\New folder (3)\013110-26613-01.dmp    3    15    7600    
013110-32963-01.dmp    1/31/2010 5:49:38 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    ffffffff`c115ffd9    00000000`00000000    fffff800`02b0e7e6    00000000`00000002    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-32963-01.dmp    3    15    7600    
013110-25740-01.dmp    1/31/2010 6:06:06 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c000001d    fffff800`02bbfa8d    fffff880`079f9ab0    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-25740-01.dmp    3    15    7600    
013110-20108-01.dmp    1/31/2010 7:13:18 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`03f371d8    fffff880`051193a8    fffff880`05118c00    dxgmms1.sys    dxgmms1.sys+37790                    x64        C:\Users\K\Desktop\New folder (3)\013110-20108-01.dmp    3    15    7600
My System SpecsSystem Spec
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01 Feb 2010   #4
PoindexterT

Windows 7 Ultimate 64-bit
 
 

Hey guys, this is the individual whom the OP posted for. I am new to much of this so bear with me. I updated the video card through NVidia already, so wouldn't the display drivers be up to date? Also, how do I remove am existing driver?
My System SpecsSystem Spec
01 Feb 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by PoindexterT View Post
Hey guys, this is the individual whom the OP posted for. I am new to much of this so bear with me. I updated the video card through NVidia already, so wouldn't the display drivers be up to date? Also, how do I remove am existing driver?
If yours are the dmp files that I just analyzed, its not your video driver.

The four crashes below were from memory which is why I suggested yoou download memtestx86

Ken
My System SpecsSystem Spec
01 Feb 2010   #6
PoindexterT

Windows 7 Ultimate 64-bit
 
 

I just finished running the system integrity check and it found no issues. I have done the memtestx86 diagnostic before, but only for 2 passes so I suppose I will give it another shot.
My System SpecsSystem Spec
01 Feb 2010   #7
PoindexterT

Windows 7 Ultimate 64-bit
 
 

I just attempted to do the memtestx86. I gave it three attempts and in all of them the system would restart itself after the test had run about five seconds.

UPDATED: I pulled one stick of RAM out and ran the test again. It lasted about a minute and a half before the test froze after finding an error. I then pulled that stick and ran the other. It did not freeze, but within two minutes had found hundreds of errors, all in test 5. Also, for some reason my video card stopped showing an image after one of my restarts so I had to plug my moniter into my motherboard. I am not sure if these two things are related, but thats my situation.
My System SpecsSystem Spec
02 Feb 2010   #8
PoindexterT

Windows 7 Ultimate 64-bit
 
 

Bump.
My System SpecsSystem Spec
04 Feb 2010   #9
usasma
Microsoft MVP

 
 

Follow the steps starting at STEP 7 in this link: Memory Diagnostics
It will help you to determine where the error(s) is(are) coming from.
My System SpecsSystem Spec
Reply

 Win 7 BSOD




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