Random BSOD x64 Help, please.


  1. Posts : 2
    Windows 7 Professional x64
       #1

    Random BSOD x64 Help, please.


    Hello to everyone in this forum.

    I have been experiencing random BSOD's with my new build computer. Usually, these happen whilst I'm not at the computer so, it is difficult to see the BSOD's - I usually see the system has restarted and a message telling me what has happened.

    I have followed the BSOD posting instructions and ran the software and uploaded the results.

    The system is as follows:

    Windows 7 x64 professional
    it is a fresh install
    Asus P867Pro B3
    i5 2500K
    Corsair XMS3 4Gb
    Crucial C300 realSSD
    XFX Gforce 8600GTS

    I did have some problems getting the windows updates to work - they would frequently fail with 80072EFE errors - I'm not sure if this is related?

    I would greatly appreciate help with this - despite lengthy internet research I still cannot seem to get to the root of the problem.

    Thanks, Clotterfromp
      My Computer


  2. Posts : 507
    Windows 7 Ultimate x64 SP1
       #2

    Hello,
    As priority, I suggest you to scan your computer with TDSSSKiller.

    Also perform system file checker:
    Right click cmd.exe → run as administrator → sfc /scannow

    Then try the Windows update again.

    These drivers need to be updated:
    Code:
    UsbFltr.sys  Mon Apr 09 02:09:44 2007 → Ortek USB Keypad Driver
    SCDEmu.SYS   Thu Oct 30 22:56:21 2008 → powerIso
    LOG:
    Code:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`02a08000 PsLoadedModuleList = 0xfffff800`02c45e50
    Debug session time: Fri Apr  1 13:23:27.037 2011 (GMT-8)
    System Uptime: 2 days 0:33:26.369
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................................................
    Loading User Symbols
    Loading unloaded module list
    ...............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {8, 2, 1, fffff880040295e8}
    
    Unable to load image \SystemRoot\system32\drivers\ks.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ks.sys
    *** ERROR: Module load completed but symbols could not be loaded for ks.sys
    Probably caused by : ks.sys ( ks+35e8 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000008, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff880040295e8, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb00e0
     0000000000000008 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    ks+35e8
    fffff880`040295e8 48894208        mov     qword ptr [rdx+8],rax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  ehrecvr.exe
    
    TRAP_FRAME:  fffff8800cbde4a0 -- (.trap 0xfffff8800cbde4a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa80062b7c48 rbx=0000000000000000 rcx=fffffa80062b7c68
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880040295e8 rsp=fffff8800cbde630 rbp=fffffa8007e1de18
     r8=0000000000000001  r9=0000000000000000 r10=fffffa8006555200
    r11=fffff88002fd3180 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    ks+0x35e8:
    fffff880`040295e8 48894208        mov     qword ptr [rdx+8],rax ds:ac50:00000000`00000008=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002a77ca9 to fffff80002a78740
    
    STACK_TEXT:  
    fffff880`0cbde358 fffff800`02a77ca9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`0cbde360 fffff800`02a76920 : 00000000`00000000 fffffa80`0bb2ac50 00000000`00000000 fffffa80`06676e40 : nt!KiBugCheckDispatch+0x69
    fffff880`0cbde4a0 fffff880`040295e8 : 00000000`00000000 00000000`00000000 fffffa80`062b7b60 fffffa80`0bb2ac50 : nt!KiPageFault+0x260
    fffff880`0cbde630 00000000`00000000 : 00000000`00000000 fffffa80`062b7b60 fffffa80`0bb2ac50 00000000`00000018 : ks+0x35e8
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    ks+35e8
    fffff880`040295e8 48894208        mov     qword ptr [rdx+8],rax
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  ks+35e8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: ks
    
    IMAGE_NAME:  ks.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b8f37d9
    
    FAILURE_BUCKET_ID:  X64_0xD1_ks+35e8
    
    BUCKET_ID:  X64_0xD1_ks+35e8
    
    Followup: MachineOwner
    ---------
    2: kd> lmtsmn
    start             end                 module name
    fffff880`0fe86000 fffff880`0fec4000   1394ohci 1394ohci.sys Mon Jul 13 16:07:12 2009 (4A5BCC30)
    fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Mon Jul 13 15:19:34 2009 (4A5BC106)
    fffff880`04019000 fffff880`040a3000   afd      afd.sys      Mon Jul 13 15:21:40 2009 (4A5BC184)
    fffff880`10be4000 fffff880`10bfa000   AgileVpn AgileVpn.sys Mon Jul 13 16:10:24 2009 (4A5BCCF0)
    fffff880`0109f000 fffff880`010aa000   amdxata  amdxata.sys  Tue May 19 09:56:59 2009 (4A12F2EB)
    fffff880`040a3000 fffff880`040ad000   aswRdr   aswRdr.SYS   Wed Feb 23 06:55:11 2011 (4D651FCF)
    fffff880`03ee8000 fffff880`03f68000   aswSnx   aswSnx.SYS   Wed Feb 23 06:56:59 2011 (4D65203B)
    fffff880`0458a000 fffff880`045d5000   aswSP    aswSP.SYS    Wed Feb 23 06:57:02 2011 (4D65203E)
    fffff880`03e00000 fffff880`03e10000   aswTdi   aswTdi.SYS   Wed Feb 23 06:55:51 2011 (4D651FF7)
    fffff880`011cb000 fffff880`011d4000   atapi    atapi.sys    Mon Jul 13 15:19:47 2009 (4A5BC113)
    fffff880`011d4000 fffff880`011fe000   ataport  ataport.SYS  Mon Jul 13 15:19:52 2009 (4A5BC118)
    fffff880`053d8000 fffff880`053dbe80   BdaSup   BdaSup.SYS   Mon Jul 13 16:06:40 2009 (4A5BCC10)
    fffff880`03f71000 fffff880`03f78000   Beep     Beep.SYS     Mon Jul 13 16:00:13 2009 (4A5BCA8D)
    fffff880`04579000 fffff880`0458a000   blbdrive blbdrive.sys Mon Jul 13 15:35:59 2009 (4A5BC4DF)
    fffff880`01230000 fffff880`0123b000   btath_bus btath_bus.sys Wed Jun 23 22:17:43 2010 (4C22F887)
    fffff880`03ebe000 fffff880`03ee8000   cdrom    cdrom.sys    Mon Jul 13 15:19:54 2009 (4A5BC11A)
    fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 17:32:13 2009 (4A5BE01D)
    fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Mon Jul 13 15:19:58 2009 (4A5BC11E)
    fffff880`00d49000 fffff880`00da7000   CLFS     CLFS.SYS     Mon Jul 13 15:19:57 2009 (4A5BC11D)
    fffff880`0148b000 fffff880`014fe000   cng      cng.sys      Mon Jul 13 15:49:40 2009 (4A5BC814)
    fffff880`10bd4000 fffff880`10be4000   CompositeBus CompositeBus.sys Mon Jul 13 16:00:33 2009 (4A5BCAA1)
    fffff880`015ef000 fffff880`015fd000   crashdmp crashdmp.sys Mon Jul 13 16:01:01 2009 (4A5BCABD)
    fffff880`044d8000 fffff880`0455b000   csc      csc.sys      Mon Jul 13 15:24:26 2009 (4A5BC22A)
    fffff880`0455b000 fffff880`04579000   dfsc     dfsc.sys     Mon Jul 13 15:23:44 2009 (4A5BC200)
    fffff880`04000000 fffff880`0400f000   discache discache.sys Mon Jul 13 15:37:18 2009 (4A5BC52E)
    fffff880`015d9000 fffff880`015ef000   disk     disk.sys     Mon Jul 13 15:19:57 2009 (4A5BC11D)
    fffff880`06ab5000 fffff880`06ad7000   drmk     drmk.sys     Mon Jul 13 17:01:25 2009 (4A5BD8E5)
    fffff880`01400000 fffff880`0140a000   dump_diskdump dump_diskdump.sys Mon Jul 12 19:32:05 2010 (4C3BDE35)
    fffff880`03eab000 fffff880`03ebe000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 15:21:51 2009 (4A5BC18F)
    fffff880`03e17000 fffff880`03ea3000   dump_mv91xx dump_mv91xx.sys Fri Aug 27 01:49:22 2010 (4C778A22)
    fffff880`03ea3000 fffff880`03eab000   dump_mvxxmm dump_mvxxmm.sys Fri Aug 27 01:49:03 2010 (4C778A0F)
    fffff880`05207000 fffff880`052fb000   dxgkrnl  dxgkrnl.sys  Tue Jan 25 20:22:56 2011 (4D3FA1A0)
    fffff880`052fb000 fffff880`05341000   dxgmms1  dxgmms1.sys  Tue Jan 25 20:22:12 2011 (4D3FA174)
    fffff880`05352000 fffff880`053a1000   e1c62x64 e1c62x64.sys Tue Sep 21 13:34:15 2010 (4C9924D7)
    fffff880`010aa000 fffff880`010be000   fileinfo fileinfo.sys Mon Jul 13 15:34:25 2009 (4A5BC481)
    fffff880`00fb0000 fffff880`00ffc000   fltmgr   fltmgr.sys   Mon Jul 13 15:19:59 2009 (4A5BC11F)
    fffff880`0150f000 fffff880`01519000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 15:19:45 2009 (4A5BC111)
    fffff880`0159f000 fffff880`015d9000   fvevol   fvevol.sys   Fri Sep 25 18:34:26 2009 (4ABD7DB2)
    fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Mon Jul 13 15:21:08 2009 (4A5BC164)
    fffff880`053ee000 fffff880`053fb000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 04:17:04 2009 (4A1151C0)
    fffff800`02a01000 fffff800`02a4a000   hal      hal.dll      Mon Jul 13 17:27:36 2009 (4A5BDF08)
    fffff880`053b2000 fffff880`053d6000   HDAudBus HDAudBus.sys Mon Jul 13 16:06:13 2009 (4A5BCBF5)
    fffff880`05341000 fffff880`05352000   HECIx64  HECIx64.sys  Tue Oct 19 15:33:43 2010 (4CBE2AD7)
    fffff880`05d0d000 fffff880`05d26000   HIDCLASS HIDCLASS.SYS Mon Jul 13 16:06:21 2009 (4A5BCBFD)
    fffff880`05d26000 fffff880`05d2e080   HIDPARSE HIDPARSE.SYS Mon Jul 13 16:06:17 2009 (4A5BCBF9)
    fffff880`017f1000 fffff880`017fa000   hwpolicy hwpolicy.sys Mon Jul 13 15:19:22 2009 (4A5BC0FA)
    fffff880`0fecd000 fffff880`0fee3000   intelppm intelppm.sys Mon Jul 13 15:19:25 2009 (4A5BC0FD)
    fffff880`01161000 fffff880`01182000   jraid    jraid.sys    Tue Aug 10 01:28:44 2010 (4C611BCC)
    fffff880`044b4000 fffff880`044c3000   kbdclass kbdclass.sys Mon Jul 13 15:19:50 2009 (4A5BC116)
    fffff800`00b9c000 fffff800`00ba6000   kdcom    kdcom.dll    Mon Jul 13 17:31:07 2009 (4A5BDFDB)
    fffff880`0fe43000 fffff880`0fe86000   ks       ks.sys       Wed Mar 03 20:32:25 2010 (4B8F37D9)
    fffff880`01471000 fffff880`0148b000   ksecdd   ksecdd.sys   Mon Jul 13 15:20:54 2009 (4A5BC156)
    fffff880`017b4000 fffff880`017df000   ksecpkg  ksecpkg.sys  Thu Dec 10 22:03:32 2009 (4B21E0B4)
    fffff880`053dc000 fffff880`053e1200   ksthunk  ksthunk.sys  Mon Jul 13 16:00:19 2009 (4A5BCA93)
    fffff880`00cf1000 fffff880`00d35000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 17:29:10 2009 (4A5BDF66)
    fffff880`044c3000 fffff880`044d2000   mouclass mouclass.sys Mon Jul 13 15:19:50 2009 (4A5BC116)
    fffff880`011b1000 fffff880`011cb000   mountmgr mountmgr.sys Mon Jul 13 15:19:54 2009 (4A5BC11A)
    fffff880`01000000 fffff880`0100b000   msahci   msahci.sys   Mon Jul 13 16:01:01 2009 (4A5BCABD)
    fffff880`03fd6000 fffff880`03fe1000   Msfs     Msfs.SYS     Mon Jul 13 15:19:47 2009 (4A5BC113)
    fffff880`00e60000 fffff880`00e6a000   msisadrv msisadrv.sys Mon Jul 13 15:19:26 2009 (4A5BC0FE)
    fffff880`01413000 fffff880`01471000   msrpc    msrpc.sys    Mon Jul 13 15:21:32 2009 (4A5BC17C)
    fffff880`041f2000 fffff880`041fd000   mssmbios mssmbios.sys Mon Jul 13 15:31:10 2009 (4A5BC3BE)
    fffff880`017df000 fffff880`017f1000   mup      mup.sys      Mon Jul 13 15:23:45 2009 (4A5BC201)
    fffff880`0100b000 fffff880`01097000   mv91xx   mv91xx.sys   Fri Aug 27 01:49:22 2010 (4C778A22)
    fffff880`01097000 fffff880`0109f000   mvxxmm   mvxxmm.sys   Fri Aug 27 01:49:03 2010 (4C778A0F)
    fffff880`01662000 fffff880`01754000   ndis     ndis.sys     Mon Jul 13 15:21:40 2009 (4A5BC184)
    fffff880`0fee3000 fffff880`0feef000   ndistapi ndistapi.sys Mon Jul 13 16:10:00 2009 (4A5BCCD8)
    fffff880`04424000 fffff880`04453000   ndiswan  ndiswan.sys  Mon Jul 13 16:10:11 2009 (4A5BCCE3)
    fffff880`05d2f000 fffff880`05d44000   NDProxy  NDProxy.SYS  Mon Jul 13 16:10:05 2009 (4A5BCCDD)
    fffff880`04121000 fffff880`04130000   netbios  netbios.sys  Mon Jul 13 16:09:26 2009 (4A5BCCB6)
    fffff880`040ad000 fffff880`040f2000   netbt    netbt.sys    Mon Jul 13 15:21:28 2009 (4A5BC178)
    fffff880`01754000 fffff880`017b4000   NETIO    NETIO.SYS    Mon Jul 13 15:21:46 2009 (4A5BC18A)
    fffff880`03fe1000 fffff880`03ff2000   Npfs     Npfs.SYS     Mon Jul 13 15:19:48 2009 (4A5BC114)
    fffff880`041e6000 fffff880`041f2000   nsiproxy nsiproxy.sys Mon Jul 13 15:21:02 2009 (4A5BC15E)
    fffff800`02a4a000 fffff800`03027000   nt       ntkrnlmp.exe Tue Oct 26 18:43:09 2010 (4CC791BD)
    fffff880`01247000 fffff880`013ea000   Ntfs     Ntfs.sys     Mon Jul 13 15:20:47 2009 (4A5BC14F)
    fffff880`03f68000 fffff880`03f71000   Null     Null.SYS     Mon Jul 13 15:19:37 2009 (4A5BC109)
    fffff880`05cf0000 fffff880`05d09000   nusb3hub nusb3hub.sys Wed Sep 29 20:00:03 2010 (4CA40B43)
    fffff880`10ba4000 fffff880`10bd4000   nusb3xhc nusb3xhc.sys Wed Sep 29 20:00:03 2010 (4CA40B43)
    fffff880`10b4c000 fffff880`10b4d180   nvBridge nvBridge.kmd Fri Jan 07 17:57:22 2011 (4D27C482)
    fffff880`0fef1000 fffff880`10b4bd00   nvlddmkm nvlddmkm.sys Fri Jan 07 18:07:22 2011 (4D27C6DA)
    fffff880`040fb000 fffff880`04121000   pacer    pacer.sys    Mon Jul 13 16:09:41 2009 (4A5BCCC5)
    fffff880`00eaa000 fffff880`00ebf000   partmgr  partmgr.sys  Mon Jul 13 15:19:58 2009 (4A5BC11E)
    fffff880`00e6a000 fffff880`00e9d000   pci      pci.sys      Mon Jul 13 15:19:51 2009 (4A5BC117)
    fffff880`0114a000 fffff880`01151000   pciide   pciide.sys   Mon Jul 13 15:19:49 2009 (4A5BC115)
    fffff880`01151000 fffff880`01161000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 15:19:48 2009 (4A5BC114)
    fffff880`014fe000 fffff880`0150f000   pcw      pcw.sys      Mon Jul 13 15:19:27 2009 (4A5BC0FF)
    fffff880`06a78000 fffff880`06ab5000   portcls  portcls.sys  Mon Jul 13 16:06:27 2009 (4A5BCC03)
    fffff880`00d35000 fffff880`00d49000   PSHED    PSHED.dll    Mon Jul 13 17:32:23 2009 (4A5BE027)
    fffff880`010be000 fffff880`010c9e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 15:16:35 2009 (4A416253)
    fffff880`04400000 fffff880`04424000   rasl2tp  rasl2tp.sys  Mon Jul 13 16:10:11 2009 (4A5BCCE3)
    fffff880`04453000 fffff880`0446e000   raspppoe raspppoe.sys Mon Jul 13 16:10:17 2009 (4A5BCCE9)
    fffff880`0446e000 fffff880`0448f000   raspptp  raspptp.sys  Mon Jul 13 16:10:18 2009 (4A5BCCEA)
    fffff880`0448f000 fffff880`044a9000   rassstp  rassstp.sys  Mon Jul 13 16:10:25 2009 (4A5BCCF1)
    fffff880`04195000 fffff880`041e6000   rdbss    rdbss.sys    Mon Jul 13 15:24:09 2009 (4A5BC219)
    fffff880`044a9000 fffff880`044b4000   rdpbus   rdpbus.sys   Mon Jul 13 16:17:46 2009 (4A5BCEAA)
    fffff880`03fbb000 fffff880`03fc4000   RDPCDD   RDPCDD.sys   Mon Jul 13 16:16:34 2009 (4A5BCE62)
    fffff880`03fc4000 fffff880`03fcd000   rdpencdd rdpencdd.sys Mon Jul 13 16:16:34 2009 (4A5BCE62)
    fffff880`03fcd000 fffff880`03fd6000   rdprefmp rdprefmp.sys Mon Jul 13 16:16:35 2009 (4A5BCE63)
    fffff880`01565000 fffff880`0159f000   rdyboost rdyboost.sys Mon Jul 13 15:34:34 2009 (4A5BC48A)
    fffff880`0680e000 fffff880`06a77800   RTKVHD64 RTKVHD64.sys Tue Nov 02 03:25:59 2010 (4CCFF547)
    fffff880`0417c000 fffff880`04195000   SCDEmu   SCDEmu.SYS   Thu Oct 30 22:56:21 2008 (490AAC15)
    fffff880`01182000 fffff880`011b1000   SCSIPORT SCSIPORT.SYS Mon Jul 13 16:01:04 2009 (4A5BCAC0)
    fffff880`053e2000 fffff880`053ee000   serenum  serenum.sys  Mon Jul 13 16:00:33 2009 (4A5BCAA1)
    fffff880`04130000 fffff880`0414d000   serial   serial.sys   Mon Jul 13 16:00:40 2009 (4A5BCAA8)
    fffff880`0165a000 fffff880`01662000   spldr    spldr.sys    Mon May 11 08:56:27 2009 (4A0858BB)
    fffff880`053fb000 fffff880`053fc480   swenum   swenum.sys   Mon Jul 13 16:00:18 2009 (4A5BCA92)
    fffff880`05d09000 fffff880`05d0ce80   tbs8920vhid tbs8920vhid.sys Fri Nov 06 00:52:16 2009 (4AF3E3C0)
    fffff880`0fe00000 fffff880`0fe42900   tbscards2 tbscards2.sys Thu Dec 23 23:06:42 2010 (4D144682)
    fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Sun Jun 13 19:39:04 2010 (4C15A458)
    fffff880`03ff2000 fffff880`03fff000   TDI      TDI.SYS      Mon Jul 13 15:21:18 2009 (4A5BC16E)
    fffff880`010ca000 fffff880`010e8000   tdx      tdx.sys      Mon Jul 13 15:21:15 2009 (4A5BC16B)
    fffff880`04168000 fffff880`0417c000   termdd   termdd.sys   Mon Jul 13 16:16:36 2009 (4A5BCE64)
    fffff880`045d5000 fffff880`045fb000   tunnel   tunnel.sys   Mon Jul 13 16:09:37 2009 (4A5BCCC1)
    fffff880`013ea000 fffff880`013fc000   umbus    umbus.sys    Mon Jul 13 16:06:56 2009 (4A5BCC20)
    fffff880`053d6000 fffff880`053d7f00   USBD     USBD.SYS     Mon Jul 13 16:06:23 2009 (4A5BCBFF)
    fffff880`053a1000 fffff880`053b2000   usbehci  usbehci.sys  Mon Jul 13 16:06:30 2009 (4A5BCC06)
    fffff880`05c96000 fffff880`05cf0000   usbhub   usbhub.sys   Mon Jul 13 16:07:09 2009 (4A5BCC2D)
    fffff880`10b4e000 fffff880`10ba4000   USBPORT  USBPORT.SYS  Mon Jul 13 16:06:31 2009 (4A5BCC07)
    fffff880`00e9d000 fffff880`00eaa000   vdrvroot vdrvroot.sys Mon Jul 13 16:01:31 2009 (4A5BCADB)
    fffff880`03f78000 fffff880`03f86000   vga      vga.sys      Mon Jul 13 15:38:47 2009 (4A5BC587)
    fffff880`03f86000 fffff880`03fab000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 15:38:51 2009 (4A5BC58B)
    fffff880`0164a000 fffff880`0165a000   vmstorfl vmstorfl.sys Mon Jul 13 15:42:54 2009 (4A5BC67E)
    fffff880`00ebf000 fffff880`00ed4000   volmgr   volmgr.sys   Mon Jul 13 15:19:57 2009 (4A5BC11D)
    fffff880`010ee000 fffff880`0114a000   volmgrx  volmgrx.sys  Mon Jul 13 15:20:33 2009 (4A5BC141)
    fffff880`01519000 fffff880`01565000   volsnap  volsnap.sys  Mon Jul 13 15:20:08 2009 (4A5BC128)
    fffff880`0414d000 fffff880`04168000   wanarp   wanarp.sys   Mon Jul 13 16:10:21 2009 (4A5BCCED)
    fffff880`03fab000 fffff880`03fbb000   watchdog watchdog.sys Mon Jul 13 15:37:35 2009 (4A5BC53F)
    fffff880`00efd000 fffff880`00fa1000   Wdf01000 Wdf01000.sys Mon Jul 13 15:22:07 2009 (4A5BC19F)
    fffff880`00fa1000 fffff880`00fb0000   WDFLDR   WDFLDR.SYS   Mon Jul 13 15:19:54 2009 (4A5BC11A)
    fffff880`040f2000 fffff880`040fb000   wfplwf   wfplwf.sys   Mon Jul 13 16:09:26 2009 (4A5BCCB6)
    fffff880`0fec4000 fffff880`0fecd000   wmiacpi  wmiacpi.sys  Mon Jul 13 15:31:02 2009 (4A5BC3B6)
    fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Mon Jul 13 15:19:51 2009 (4A5BC117)
    Regards Wisnu
      My Computer


  3. Posts : 2
    Windows 7 Professional x64
    Thread Starter
       #3

    Thanks for your help, Wish.

    I've tried TDSSKiller, but that showed no suspicious things. The log is attached.

    Also, sfc /scannow didn't bring up anything either.

    I've uninstalled poweriso and I'm trying to find out how to update / uninstall the ortek driver.

    Any suggestions how else I may investigate the problem? I'll post when it happens again.

    Many thanks,

    Clotterfromp
    Last edited by Clotterfromp; 02 Apr 2011 at 13:12. Reason: attached log
      My Computer


  4. Posts : 507
    Windows 7 Ultimate x64 SP1
       #4

    Yes the log seems clean.
    Then you can try install SP1 → Learn how to install Windows 7 Service Pack 1 (SP1)
      My Computer


 

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