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Windows 7: BSOD 64-bit during games

01 Feb 2010   #1
PhilEgly

Win 7 64-bit
 
 
BSOD 64-bit during games

While playing either
- Dragon Age Origins
- Dungeons and Dragons Online (MMO)
- May crash in other games, but these are the only two I loaded and tried on this OS so far

Details
- New assembly of parts
- brand new 4 GB Corsair memory
- brand new Intel Quad CPU
- brand new 80 GB Intel SSD drive (sweet!)
- brand new 850 Watt Corsair PSU
- Clean OS install (two weeks ago)
- not a warez version of OS
- Have tried swapping out most parts
- video cards
- memory
- Latest drivers on everything (as best as I can tell)
- Have tried forcing speeding up the GPU fans before starting games (in case of overheating) - doesn't seem to make a difference
- Have been watching CPU/GPU temps (with GPU-Z), don't believe it is an overheating issue

I don't get a consistent BSOD message, but it only happens when the CPU/GPU is loaded in a game. Contemplating going back to Win 7 32-bit, but I'm not sure that will fix anything. Hate to do that only to have it still BSOD.


My System SpecsSystem Spec
.
01 Feb 2010   #2
Zepher

Windows 7 Ultimate 64bit
 
 

I would play with the graphics drivers.
Start with the oldest one you can get and work forward till it's stable.

Do the games BSOD in the same place or is it totally random?
My System SpecsSystem Spec
01 Feb 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by PhilEgly View Post
While playing either
- Dragon Age Origins
- Dungeons and Dragons Online (MMO)

Details
- New assembly of parts and clean OS install (two weeks ago)
- Have tried swapping out most parts
Hi and welcome

In order for us to help we need the actual DMP file. Use these to find and upoad it. https://www.sevenforums.com/crash-loc...d-problem.html
thanks

Ken
My System SpecsSystem Spec
.

01 Feb 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by PhilEgly View Post
While playing either
- Dragon Age Origins
- Dungeons and Dragons Online (MMO)
- May crash in other games, but these are the only two I loaded and tried on this OS so far

Details
- New assembly of parts
- brand new 4 GB Corsair memory
- brand new Intel Quad CPU
- brand new 80 GB Intel SSD drive (sweet!)
- brand new 850 Watt Corsair PSU
- Clean OS install (two weeks ago)
- not a warez version of OS
- Have tried swapping out most parts
- video cards
- memory
- Latest drivers on everything (as best as I can tell)
- Have tried forcing speeding up the GPU fans before starting games (in case of overheating) - doesn't seem to make a difference
- Have been watching CPU/GPU temps (with GPU-Z), don't believe it is an overheating issue

I don't get a consistent BSOD message, but it only happens when the CPU/GPU is loaded in a game. Contemplating going back to Win 7 32-bit, but I'm not sure that will fix anything. Hate to do that only to have it still BSOD.
Hi PE and welcome

The causes of these crashes are all over the map. When there are that many causes it usually indicates hardware.

The first thing to check is the memory.

Download memtestx86 and run for 5 passes

Run a system file check
type cmd in search>right click and run as admin>sfc /dccannow

If you are overclocking stop
If you have a raid update its driver.

Let us know the results

Ken

Code:
011810-15397-01.dmp    1/18/2010 10:10:42 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c000001d    fffff880`1050683f    fffff880`0812d060    00000000`00000000    dxgmms1.sys    dxgmms1.sys+c3ff83f                    x64        C:\Users\K\Desktop\New folder (3)\011810-15397-01.dmp    4    15    7600    
011810-15912-01.dmp    1/18/2010 10:47:28 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`0feddb84    fffff880`02905f58    fffff880`029057b0    L1E62x64.sys    L1E62x64.sys+be1eecd                    x64        C:\Users\K\Desktop\New folder (3)\011810-15912-01.dmp    4    15    7600    
012010-10358-01.dmp    1/20/2010 10:48:16 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff800`02a97ac1    fffff880`033167f8    fffff880`03316050    ntoskrnl.exe    ntoskrnl.exe+86ac1                    x64        C:\Users\K\Desktop\New folder (3)\012010-10358-01.dmp    4    15    7600    
012510-14149-01.dmp    1/25/2010 9:26:48 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`040f9259    fffff880`031c4908    fffff880`031c4160    dump_ataport.sys    dump_ataport.sys+18dbb40                    x64        C:\Users\K\Desktop\New folder (3)\012510-14149-01.dmp    4    15    7600    
012510-13416-01.dmp    1/25/2010 10:00:02 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`00000000    00000000`00000002    00000000`00000000    fffff880`04f53fe4    ndistapi.sys    ndistapi.sys+743fe4                    x64        C:\Users\K\Desktop\New folder (3)\012510-13416-01.dmp    4    15    7600    
012510-13197-01.dmp    1/25/2010 10:17:48 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000406f8    fffff880`03acf7c6    vga.sys    vga.sys+21127c6                    x64        C:\Users\K\Desktop\New folder (3)\012510-13197-01.dmp    4    15    7600    
012810-13494-01.dmp    1/28/2010 3:52:20 AM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000003`33d53ea0    00000000`00000002    00000000`00000000    fffff880`015660f9    NETIO.SYS    NETIO.SYS+10f9                    x64        C:\Users\K\Desktop\New folder (3)\012810-13494-01.dmp    4    15    7600    
012910-13525-01.dmp    1/29/2010 6:34:46 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`041145bf    fffff880`03dcf668    fffff880`03dceec0    dump_ataport.sys    dump_ataport.sys+13268a0                    x64        C:\Users\K\Desktop\New folder (3)\012910-13525-01.dmp    4    15    7600    
013010-13244-01.dmp    1/30/2010 12:59:26 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c000001d    fffff800`02a9d94c    fffff880`06291070    00000000`00000000    L1E62x64.sys    L1E62x64.sys+22b3070                    x64        C:\Users\K\Desktop\New folder (3)\013010-13244-01.dmp    4    15    7600    
013010-14180-01.dmp    1/30/2010 2:22:46 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`00000000    00000000`00000002    00000000`00000001    fffff880`04812cbf    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013010-14180-01.dmp    4    15    7600    
013010-13275-01.dmp    1/30/2010 4:46:30 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71ed0                    x64        C:\Users\K\Desktop\New folder (3)\013010-13275-01.dmp    4    15    7600    
013010-10670-01.dmp    1/30/2010 9:41:54 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    ndistapi.sys    ndistapi.sys+1e248a0                    x64        C:\Users\K\Desktop\New folder (3)\013010-10670-01.dmp    4    15    7600    
013010-11388-01.dmp    1/30/2010 10:10:04 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    fffff880`7888d24d    00000000`00000002    00000000`00000000    fffff880`04808ebe    dxgmms1.sys    dxgmms1.sys+8ebe                    x64        C:\Users\K\Desktop\New folder (3)\013010-11388-01.dmp    4    15    7600    
013110-11278-01.dmp    1/31/2010 7:14:10 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c000001d    fffff800`02bbc3bf    fffff880`06cdadb0    00000000`00000000    hidusb.sys    hidusb.sys+111adb0                    x64        C:\Users\K\Desktop\New folder (3)\013110-11278-01.dmp    4    15    7600    
013110-9999-01.dmp    1/31/2010 7:55:24 AM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`03f5a6f9    fffff880`0318c938    fffff880`0318c190    tunnel.sys    tunnel.sys+1abb8                    x64        C:\Users\K\Desktop\New folder (3)\013110-9999-01.dmp    4    15    7600    
013110-10857-01.dmp    1/31/2010 8:35:56 AM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`00000000    00000000`00000002    00000000`00000001    fffff880`04f9c34c    rasl2tp.sys    rasl2tp.sys+119c34c                    x64        C:\Users\K\Desktop\New folder (3)\013110-10857-01.dmp    4    15    7600    
013110-11388-01.dmp    1/31/2010 4:49:52 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff880`015809d1    fffff880`07ca1770    00000000`00000000    NETIO.SYS    NETIO.SYS+39d1                    x64        C:\Users\K\Desktop\New folder (3)\013110-11388-01.dmp    4    15    7600
My System SpecsSystem Spec
01 Feb 2010   #5
PhilEgly

Win 7 64-bit
 
 

well I can eliminate some of those things off the bat
- Not overclocking
- have tried forcing the memory voltage to 2.2 (recommended from Crucial 2.1)
- have tried other memory chips
- per my initial post, I only have one HD - IBM SDD 80 GB, so no raid

I'll run the other stuff presently...
My System SpecsSystem Spec
02 Feb 2010   #6
PhilEgly

Win 7 64-bit
 
 
More info

Well in doing more research, it appears that the MB, an ASUS P5QL Pro, appears to have a problem with its 'Memory Remap' feature in the BIOS. If I turn on 'Memory Remap,' the BIOS (and OS) will see the full 4 GB of RAM. However I get BSOD problems. If it turn off the 'Memory Remap' feature in the BIOS, the BSOD issue appears to go away - at the cost of only seeing 3.3 GB in the BIOS and OS.

So I can:
1. give up nearly a quarter of my RAM for stability
OR
2. keep the ram and instability

Sigh! I'll probably go with #1 until I can convince ASUS to fix their BIOS issue.

RE: MemTest86+
I get errors here if 'Memory Remap' is enabled, no errors if it is disabled. More testing to do to verify this though.
My System SpecsSystem Spec
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 BSOD 64-bit during games




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