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Windows 7: HELP!! Blue Screen of Death

02 Feb 2010   #1
Alekh1122

Windows 7 Ultimate
 
 
HELP!! Blue Screen of Death

I've seen other threads, so I'll do what they do. I'll upload my minidump here .... can anyone figure out the problem?

Also this only happens when I play certain games, it just gives me a HARDWARE MALFUNCTION and sometimes the classic BSOD that says that "Windows needs to shut down" and all that stuff.

Some games this happened in: Counterstrike Source, Lord of the Rings Battle for Middle Earth 1 and 2, Maple Story, World of Warcraft

Also, occasionally my browser and whole computer freeze up for a bit (but there's no blue screen error), I use Google Chrome if it is of any significance.

I use Windows 7 Ultimate 32-bit


My System SpecsSystem Spec
.
02 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Alekh1122 View Post
I've seen other threads, so I'll do what they do. I'll upload my minidump here .... can anyone figure out the problem?

Also this only happens when I play certain games, it just gives me a HARDWARE MALFUNCTION and sometimes the classic BSOD that says that "Windows needs to shut down" and all that stuff.

Some games this happened in: Counterstrike Source, Lord of the Rings Battle for Middle Earth 1 and 2, Maple Story, World of Warcraft

Also, occasionally my browser and whole computer freeze up for a bit (but there's no blue screen error), I use Google Chrome if it is of any significance.

I use Windows 7 Ultimate 32-bit
Hi and welcome

This on was caused by you video driver. The OS tried to reset it but it didnt respond in time and that caused the crash

I would download and install a fresh video driver
and run a system file check
type cmd in search>right click and run as admin>sfc /scannow

let us know the results

Ken


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\020110-19453-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82810000 PsLoadedModuleList = 0x8294f570
Debug session time: Mon Feb  1 21:41:36.604 2010 (GMT-5)
System Uptime: 0 days 0:03:34.914
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
....
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 85d40008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8ecd21a0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

FAULTING_IP: 
nvlddmkm+bf1a0
8ecd21a0 55              push    ebp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8cfedb74 8f5b2adb 00000116 85d40008 8ecd21a0 nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
8cfedb98 8f5b38fa 8ecd21a0 00000000 00000002 dxgkrnl+0x8cadb
8cfedbbc 8f5e392c 00000000 00000102 85d3a008 dxgkrnl+0x8d8fa
8cfedc34 8f60da32 fffffcfb 000034f7 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8cfedc5c 8f60e153 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
8cfedc98 8f5ea8f0 8cfedc90 84803f08 86255258 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
8cfedd28 8f60f4b7 85d3a008 8283eebf 85d3a008 dxgmms1!VidSchiScheduleCommandToRun+0xaa
8cfedd3c 8f60f573 85d3a008 00000000 85dbc510 dxgmms1!VidSchiRun_PriorityTable+0xf
8cfedd50 829f7d16 85d3a008 bc842b41 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8cfedd90 82899159 8f60f4f4 85d3a008 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+bf1a0
8ecd21a0 55              push    ebp

SYMBOL_NAME:  nvlddmkm+bf1a0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4abfff9d

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
02 Feb 2010   #3
Alekh1122

Windows 7 Ultimate
 
 

Well I tried to pop in my Video driver CD that came with the Video Card I bought .. it says its only for Windows XP 64-bit ..... grr .. so I just downloaded them off the NVIDIA site, pretty sure I got the right ones.

But are you sure that's the problem? I did all this before and nothing good came of it.

Edit:
Okay I installed new drivers, but the problem still occurs. I do the scan in the cmd like you said, and it says it found no problems, but the BSOD still happens and my computer randomely freezes at times. Any help?
My System SpecsSystem Spec
.

03 Feb 2010   #4
Alekh1122

Windows 7 Ultimate
 
 

bump
My System SpecsSystem Spec
04 Feb 2010   #5
usasma
Microsoft MVP

 
 

Please post the rest of the memory dumps.
My System SpecsSystem Spec
04 Feb 2010   #6
Alekh1122

Windows 7 Ultimate
 
 

This is the only one. Sadly =(
My System SpecsSystem Spec
04 Feb 2010   #7
Alekh1122

Windows 7 Ultimate
 
 

WOO okay I got it fixed. To anyone else who had this problem, the reason this happened was because a game I had recently installed was rather old, and it installs drivers upon installing the game, but instead of verifying if you have the most recent drivers, it installed the ones on the game CD anyway; bad programming.

SO I just rolled back the drivers in the Device Manager for my video card, and downloaded the new ones off of NVIDIA's website.

If my theory is right, then anyone who is installing this game "The Lord of the Rings: Battle for Middle Earth II" on a Windows 7 32 bit OS, then beware, for this game will massacre your computer.
My System SpecsSystem Spec
06 Feb 2010   #8
usasma
Microsoft MVP

 
 

I'm glad that you've fixed it.
Thanks for letting us know!
My System SpecsSystem Spec
20 Feb 2010   #9
Alekh1122

Windows 7 Ultimate
 
 

OMFG I really don't get why it happens again now 2 weeks later. Except instead of Blue Screen now, now it's freezing every 5 minutes and games have all this fuzzy distortion all over the screen, games glitch up and flicker/freeze and I have to end the process from Task Manager. Although still sometimes the blue screen of death comes.

Any ideas?
My System SpecsSystem Spec
Reply

 HELP!! Blue Screen of Death




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