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Windows 7: Windows 7 x64 Hang/Crash No BSOD

02 Feb 2010   #1

Windwos 7 x64 ultimate
Windows 7 x64 Hang/Crash No BSOD

I am having a weird problem. It happens at least once or twice a day. It doesn't matter what I am doing. My computer will randomly hang and will not come back. I can be surfing the web, working in Excel, Word or Powerpoint, any thing and it will hang up.

For example: I left my computer on last night. I went to work and came home early and I notice the computer had hung up again. The clock in the task tray said 6:45 am. So I had to hit the reset button. When it came back, I went to check the event viewer and see what happened at 6:45.

There was not a single entry in al of the event viewer at 6:45 am. Now I hit the rest button at 2:11 pm or so and I did get an error at that time:

Session "Microsoft-Windows-Setup" stopped due to the following error: 0xC000000D

BODY{font:x-small 'Verdana';margin-right:1.5em} .c{cursor:hand} .b{color:red;font-family:'Courier New';font-weight:bold;text-decoration:none} .e{margin-left:1em;text-indent:-1em;margin-right:1em} .k{margin-left:1em;text-indent:-1em;margin-right:1em} .t{color:#990000} .xt{color:#990099} .ns{color:red} .dt{color:green} .m{color:blue} .tx{font-weight:bold} .db{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;border-left:1px solid #CCCCCC;font:small Courier} .di{font:small Courier} .d{color:blue} .pi{color:blue} .cb{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;font:small Courier;color:#888888} .ci{font:small Courier;color:#888888} PRE{margin:0px;display:inline} - <Event xmlns="">
- <System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />







<TimeCreated SystemTime="2010-02-02T20:19:16.586059400Z" />


<Correlation />

<Execution ProcessID="4" ThreadID="172" />



<Security UserID="S-1-5-18" />


- <EventData>
<Data Name="SessionName">Microsoft-Windows-Setup</Data>

<Data Name="FileName">C:\Windows\Panther\setup.etl</Data>

<Data Name="ErrorCode">3221225485</Data>

<Data Name="LoggingMode">5</Data>



I am getting a little frustrated at this point.

I have scoured the net and based on what I have read, here is what I have done to date:I have deleted the folder above, but it just regenerates. This what other thread said would happen, but I gave it a shot anyway. Didn't fix it.
  • i have tweaked my memory voltage up and down from 1.8 V to 2.2 V, no difference
  • I have set the timings by hand in the BIOS based on the specs of my memory, no difference
  • I have looked in the device manger and have been able to get rid of all the "unknown devices" except one - AB8KC7D3 IDE controller ( I don't think the name matters, because when i delete it, it come right back with a different name. The Hardware ID of it ACPI/PNPA000
  • I got the latest motherboard drivers, video card drivers, etc.
  • I have run "BurnIn" by Passmark, no errors
  • I have run "Performance test" by Passmark, no errors
  • I have run "Intelburn v2.4" for 15 times, no errors.
So after all this, I am out of ideas....Anybody...

Tell me what to upload that will help. Currently there aren;t any minidump files to load and the cntrl+scroll lock+scroll lock didn do anything.


My System SpecsSystem Spec
02 Feb 2010   #2
Microsoft MVP


Let's have a look at this for starters:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
My System SpecsSystem Spec
03 Feb 2010   #3

Windwos 7 x64 ultimate

I hope this helps...
My System SpecsSystem Spec

03 Feb 2010   #4

Windwos 7 x64 ultimate

My System SpecsSystem Spec
04 Feb 2010   #5

Windwos 7 x64 ultimate

Forget it, I went out and got windows 7 x86. no problems yet...
My System SpecsSystem Spec

 Windows 7 x64 Hang/Crash No BSOD

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