win7 BSOD *ERROR MSG* Consumer in devices (code 31)


  1. Posts : 5
    Win7 x64 Home Premium
       #1

    win7 BSOD *ERROR MSG* Consumer in devices (code 31)


    My computer is not working properly. I have to use it in safe mode. When I look in the device driver section it has an exclamation mark next to the "Consumer IR Devices". It says: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
    Anyone know how to fix this? When I click on "check for solutions" it doesn't do anything.

    i already tried to reformat my G60VX but still this msg appear.

    is this because i do RAID??

    this is my minidump file please help

    i use ASUS G60VX-RBBX05 notebook with win7 home premium 64bit
      My Computer


  2. Posts : 112
    Windows® 7 Home Premium SP1 [x64]
       #2

    Assuming that you can get into Safe Mode (from what you said), try uninstalling that device, restarting back into Normal mode, and see what changes may have been made.

    If everything seems to work fine, then Taadaa. :)

    If not, feel free to reply.
      My Computer


  3. Posts : 5
    Win7 x64 Home Premium
    Thread Starter
       #3

    i try to reformat my notebook again right now
      My Computer


  4. Posts : 5
    Win7 x64 Home Premium
    Thread Starter
       #4

    ProXic said:
    Assuming that you can get into Safe Mode (from what you said), try uninstalling that device, restarting back into Normal mode, and see what changes may have been made.

    If everything seems to work fine, then Taadaa. :)

    If not, feel free to reply.
    i already uninstalled it and still getting BSOD
      My Computer


  5. Posts : 5
    Win7 x64 Home Premium
    Thread Starter
       #5

    just now bsod msg
    0x0000001A
    MEMORY_MANAGEMENT

    before:
    0X000000FC
    TCPIP.SYS -

    i don't know what does this mean
      My Computer


  6. Posts : 5,705
    Win7 x64 + x86
       #6

    Please upload the minidump files.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:25.
Find Us