Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Microsoft-Windows-Kernel-Power Issue

03 Feb 2010   #1

Windows 7 Ultimate
Microsoft-Windows-Kernel-Power Issue

Hello. I am currently running a 6730b HP Notebook. My OS is Windows 7 (64-bit) Ultimate Build 7100. As of late, my computer has been randomly shutting off while running basic tasks (such as trying to run Windows Experience Index, etc). All my drives are up to date through the HP website and Windows.
Config is:
Intel(R) Core2 Duo CPU P8600 @ 2.40GHz
4 Gigs of Memory
Graphic Devices - Mobile Intel(R) 4 Series Express Chipset Family
System Board - 30DD KBC Version 96.22
System BIOS - 68PDD Version F.13
Hard Drive - ST9160412AS ATA Device (160 gig)

Any advice would be great. Thanks in advance.

My System SpecsSystem Spec
04 Feb 2010   #2
Microsoft MVP


No evidence of BSOD's in the attached file. Please do the following:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
The step to "Ensure that "Automatically restart" is unchecked" will ensure that the system stops at the BSOD (if it's there). Then you'll be able to tell if this is a BSOD crash - or a system shutdown that doesn't allow a BSOD
My System SpecsSystem Spec
09 Feb 2010   #3

Windows 7 Ultimate

I cannot seem to get the minidump set up correctly even though I have set it up. I know this isn't the correct way to display my is the even viewer info

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-02-09T09:09:32.470015700Z

EventRecordID 11822


- Execution

[ ProcessID] 4

[ ThreadID] 8

Channel System

Computer USER-PC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress false

PowerButtonTimestamp 0
My System SpecsSystem Spec


 Microsoft-Windows-Kernel-Power Issue

Thread Tools

Similar help and support threads
Thread Forum
Random Microsoft-Windows-Kernel-Power BSOD
Please help/guide me.
BSOD Help and Support
bsod Microsoft-Windows-Kernel-Power Event ID: 41
hi we have just bought a windows 7 32 bit laptop when doing windows updates it shuts down all of a sudden and i get a error , the laptop has 4gb ram and 4.6 processor this error has happened 3 times since we got the laptop yesterday thanks Log Name: System Source: ...
BSOD Help and Support
New build, Microsoft-Windows-Kernel-Power Error: 0x8000000000000002
I just finished building my system a couple weeks ago, but I am getting a blue screen again after trouble shooting the ones I could. I have gotten 5 of them in the last 5 days and they all seem to be the same one from what I can tell. The last two days, I have turned my computer on, but did not log...
BSOD Help and Support
Microsoft-Windows-Kernel-Power, EventID 41
So I woke up this morning, started browsing the web, machine froze, hard drive light went solid, BSOD'd, system couldn't see drive, had to unplug power of SSD for 15 seconds, powered machine up, all is well. Last time this happened on 07/28 after I had installed firmware 2.11 for the SSD and...
BSOD Help and Support
Microsoft-Windows-Kernel-Power BSOD Windows 7 issue Please help!
I started having this issue today and have had no luck solving it. Anytime I start up windows and log on to a user it'll Blue Screen with IRQL_NOT_LESS_OR_EQUAL. This first happened when I was browsing the internet on random websites. Java randomly opened and was doing something. It...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App