Periodic BSOD, even after upgrade

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  1. Aslund
    Posts : 5
    Windows 7
       New #1

    Periodic BSOD, even after upgrade


    Hey everyone

    I had a random BSOD coming up and decided that I needed a hardware upgrade too, so I changed motherboard, CPU and RAM.
    The problem is that I just got a BSOD again and I am quite lost why.
    On the old machine the problem seemed to start when I added a second screen to my PC, but even sticking to one screen afterward didn't help. At that time I used the iterated graphic card on the AMD 785G motherboard, but changed in to the AMD Radeon 4550 card without help.
    Later I upgraded to AMD Phenom II X4 955, Kingston HyperX CL7 1333MHz and Gigabyte GA-MA790FXT-UD5P, but kept my 4 Western Digital GreenPower hard drives, one 2.5" 7200rpm Hitachi hard drive, a 550W Corsair power supply and a Creative X-Fi Elite Pro.
    I guess the problem is the same, but I am not 100% sure.
    The result of the minidump have I added below, thanks for your help.

    Regards

    Sebastian Aslund
    -------------------------------------------------------------------------
    Edit: I see people add the file instead, so I have added the file instead of posting the whole message.
    Last edited by Aslund; 03 Feb 2010 at 08:53.
      My Computer
    Quote Quote

  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    Welcome!

    I am not very skilled in the art of the BSOD, but from what I gather, the problem was caused by NetIO.sys.

    See this article here on how to fix it.

    If you upgraded from Vista instead of doing a Clean Install, you may want to update your network card drivers, too.

    Hope this helps!

    ~JK

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\020310-22776-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbol
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a0b000 PsLoadedModuleList = 0xfffff800`02c48e50
Debug session time: Wed Feb  3 06:54:33.742 2010 (GMT-5)
System Uptime: 0 days 0:46:55.100
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002a5840f}

Unable to load image \SystemRoot\system32\drivers\NETIO.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETIO.SYS
*** ERROR: Module load completed but symbols could not be loaded for NETIO.SYS
Probably caused by : NETIO.SYS ( NETIO+6c5a )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a5840f

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002a7c469 to fffff80002a7cf00

STACK_TEXT:  
fffff880`009edce8 fffff800`02a7c469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009edcf0 fffff800`02a7a932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009ede30 fffff800`02a5840f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`08e4d000 fffff800`02a4569c : fffff880`08e4d0e0 fffffa80`045ae7c8 00000000`00000000 00000000`00000000 : nt!RtlSidHashInitialize+0x2f
fffff880`08e4d030 fffff800`02a457df : fffffa80`045ae7c8 00000000`00000001 00000000`00000000 00000000`00000000 : nt!SepTokenFromAccessInformation+0xbc
fffff880`08e4d060 fffff880`0159cc5a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x9f
fffff880`08e4d750 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO+0x6c5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO+6c5a
fffff880`0159cc5a ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  NETIO+6c5a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc18a

FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO+6c5a

BUCKET_ID:  X64_0x7f_8_NETIO+6c5a

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a5840f

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002a7c469 to fffff80002a7cf00

STACK_TEXT:  
fffff880`009edce8 fffff800`02a7c469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009edcf0 fffff800`02a7a932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009ede30 fffff800`02a5840f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`08e4d000 fffff800`02a4569c : fffff880`08e4d0e0 fffffa80`045ae7c8 00000000`00000000 00000000`00000000 : nt!RtlSidHashInitialize+0x2f
fffff880`08e4d030 fffff800`02a457df : fffffa80`045ae7c8 00000000`00000001 00000000`00000000 00000000`00000000 : nt!SepTokenFromAccessInformation+0xbc
fffff880`08e4d060 fffff880`0159cc5a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x9f
fffff880`08e4d750 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO+0x6c5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO+6c5a
fffff880`0159cc5a ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  NETIO+6c5a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc18a

FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO+6c5a

BUCKET_ID:  X64_0x7f_8_NETIO+6c5a

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a5840f

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002a7c469 to fffff80002a7cf00

STACK_TEXT:  
fffff880`009edce8 fffff800`02a7c469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009edcf0 fffff800`02a7a932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009ede30 fffff800`02a5840f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`08e4d000 fffff800`02a4569c : fffff880`08e4d0e0 fffffa80`045ae7c8 00000000`00000000 00000000`00000000 : nt!RtlSidHashInitialize+0x2f
fffff880`08e4d030 fffff800`02a457df : fffffa80`045ae7c8 00000000`00000001 00000000`00000000 00000000`00000000 : nt!SepTokenFromAccessInformation+0xbc
fffff880`08e4d060 fffff880`0159cc5a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x9f
fffff880`08e4d750 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO+0x6c5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO+6c5a
fffff880`0159cc5a ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  NETIO+6c5a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc18a

FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO+6c5a

BUCKET_ID:  X64_0x7f_8_NETIO+6c5a

Followup: MachineOwner
---------
      My Computer
    Quote Quote

  4. swarfega
    Posts : 4,925
    Windows 7 Professional 64-bit
       New #3

    General causes of "STOP 0x0000007F" errors might help you, it would appear to be a hardware related issue.
      My Computer
    Quote Quote

  6. ickymay
    Posts : 1,360
    win7 ultimate / virtual box
       New #4

    Aslund said:
    Hey everyone

    I had a random BSOD coming up and decided that I needed a hardware upgrade too, so I changed motherboard, CPU and RAM.
    The problem is that I just got a BSOD again and I am quite lost why.
    On the old machine the problem seemed to start when I added a second screen to my PC, but even sticking to one screen afterward didn't help. At that time I used the iterated graphic card on the AMD 785G motherboard, but changed in to the AMD Radeon 4550 card without help.
    Later I upgraded to AMD Phenom II X4 955, Kingston HyperX CL7 1333MHz and Gigabyte GA-MA790FXT-UD5P, but kept my 4 Western Digital GreenPower hard drives, one 2.5" 7200rpm Hitachi hard drive, a 550W Corsair power supply and a Creative X-Fi Elite Pro.
    I guess the problem is the same, but I am not 100% sure.
    The result of the minidump have I added below, thanks for your help.

    Regards

    Sebastian Aslund
    -------------------------------------------------------------------------
    Edit: I see people add the file instead, so I have added the file instead of posting the whole message.
    what antivirus and firewall are you using ?

    this driver for the Creative X-Fi Elite Pro
    ctac32k.sys fffff880`06800000 fffff880`068ae000 0x000ae000 0x486b3e7e 02/07/2008 08:38:22
    is old and needs replacing
      My Computer
    Quote Quote

  7. Aslund
    Posts : 5
    Windows 7
    Thread Starter
       New #5

    Jonathan_King ->
    I have done a clean install, but your link is for BSOD in Vista, does it also apply to Win7?

    ickymay ->
    I have Zonealarm Security Suite and my creative driver should be the newest from their website :S
      My Computer
    Quote Quote

  8. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #6

    It should also apply to 7.
      My Computer
    Quote Quote

  10. ickymay
    Posts : 1,360
    win7 ultimate / virtual box
       New #7

    Aslund said:
    Jonathan_King ->
    I have done a clean install, but your link is for BSOD in Vista, does it also apply to Win7?

    ickymay ->
    I have Zonealarm Security Suite and my creative driver should be the newest from their website :S
    well this driver is old and needs replacing or removing as it could be tipping your system over
    ctac32k.sys fffff880`06800000 fffff880`068ae000 0x000ae000 0x486b3e7e 02/07/2008 08:38:22
      My Computer
    Quote Quote

  11. Aslund
    Posts : 5
    Windows 7
    Thread Starter
       New #8

    Hey everyone

    Thanks alot for your replies.
    I read that Zonealarm can cause problems with NetIO.sys, so I will try to uninstall it and put Microsoft Essentials instead while deleting the Creative driver too.

    I did 6 hours Prime95 test yesterday without my PC breaking a sweat, so the hardware hsould be stable and ok.
      My Computer
    Quote Quote

  12. ickymay
    Posts : 1,360
    win7 ultimate / virtual box
       New #9

    Aslund said:
    Hey everyone

    Thanks alot for your replies.
    I read that Zonealarm can cause problems with NetIO.sys, so I will try to uninstall it and put Microsoft Essentials instead while deleting the Creative driver too.

    I did 6 hours Prime95 test yesterday without my PC breaking a sweat, so the hardware hsould be stable and ok.
    yup clean out zone alarm completely and let us know if your system stabilizes
      My Computer
    Quote Quote

  13. Aslund
    Posts : 5
    Windows 7
    Thread Starter
       New #10

    So far the system runs without problems, I will give it a few days and return with the feedback.

    Ps.
    I uninstalled the Creative drivers and Zonealarm through the control panel, is this enough or should I mess with the registers too?
      My Computer
    Quote Quote

 
Page 1 of 2 12 LastLast

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