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Windows 7: win 7 Blue screen Help please

05 Feb 2010   #1

win 7 Blue screen Help please

I have a blue screen i checked in memtest86+-4.00 And I installed 4 times win7
And it's not done problems
What else can do?

My System SpecsSystem Spec
05 Feb 2010   #2


And every time I do "sfc/scannow" in cmd It makes a blue screen
My System SpecsSystem Spec
05 Feb 2010   #3

Win7 Ultimate X64

All dumps report an 0xA error IRQL_NOT_LESS_OR_EQUAL blaming hardware which normally makes you suspect ram or driver error but the dump file report outputs CPU_CALL_ERROR iv never seen a dump like this before, so im not sure

Lets see if i can get some other to have a look at this
My System SpecsSystem Spec

05 Feb 2010   #4

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by davidamit87 View Post
I have a blue screen i checked in memtest86+-4.00 And I installed 4 times win7
And it's not done problems
What else can do?

Hi David and welcome

this crash was probably caused by your acronis driver (tdpm258.sys) I would uninstall it to see if the problem goes away. you can always re-install it later

I would also update the old drivers listed below
run a system file check
typr cnd in search>righr click and run as admin>sfc /scannow

let us kno the results.

020410-19796-01.dmp    2/4/2010 8:54:53 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    0x839fe408    0x00000002    0x00000001    0x828991d8    ntkrnlpa.exe    ntkrnlpa.exe+467eb                    32-bit        C:\Users\K\Desktop\Minidump\020410-19796-01.dmp    2    15    7600    
020410-22526-01.dmp    2/4/2010 11:33:32 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    0x83bff534    0x00000002    0x00000001    0x828931d8    ntkrnlpa.exe    ntkrnlpa.exe+467eb                    32-bit        C:\Users\K\Desktop\Minidump\020410-22526-01.dmp    2    15    7600    
020510-19749-01.dmp    2/5/2010 7:26:58 AM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    0x83bfe424    0x00000002    0x00000001    0x828c41d8    ntkrnlpa.exe    ntkrnlpa.exe+467eb                    32-bit        C:\Users\K\Desktop\Minidump\020510-19749-01.dmp    2    15    7600    
020510-20248-01.dmp    2/5/2010 7:32:12 AM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    0x00000097    0x00000002    0x00000001    0x82869620    ntkrnlpa.exe    ntkrnlpa.exe+467eb                    32-bit        C:\Users\K\Desktop\Minidump\020510-20248-01.dmp    2    15    7600
The analysis
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\Minidump\020510-19749-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82838000 PsLoadedModuleList = 0x82980810
Debug session time: Fri Feb  5 00:25:53.335 2010 (GMT-5)
System Uptime: 0 days 0:00:21.740
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {83bfe424, 2, 1, 828c41d8}

Unable to load image \SystemRoot\system32\DRIVERS\tdrpm258.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tdrpm258.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpm258.sys
Probably caused by : tdrpm258.sys ( tdrpm258+306e2 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 83bfe424, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 828c41d8, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from 829a0718
Unable to read MiSystemVaType memory at 82980160


828c41d8 f00fba2800      lock bts dword ptr [eax],0




PROCESS_NAME:  svchost.exe

TRAP_FRAME:  96b4b754 -- (.trap 0xffffffff96b4b754)
ErrCode = 00000002
eax=83bfe424 ebx=83bfe424 ecx=00000002 edx=00000001 esi=83bfe41c edi=849ffd68
eip=828c41d8 esp=96b4b7c8 ebp=96b4b820 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
828c41d8 f00fba2800      lock bts dword ptr [eax],0   ds:0023:83bfe424=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 828c41d8 to 8287e7eb

96b4b754 828c41d8 badb0d00 00000001 00000000 nt!KiTrap0E+0x2cf
96b4b820 828cc273 00000012 00000000 00000000 nt!MiRemoveAnyPage+0x138
96b4b848 82866881 00000044 00000000 860c9be0 nt!MiGetPage+0x28a
96b4b8e0 82a4a60f 860c9be0 00000001 9aed8000 nt!MiPfPutPagesInTransition+0x3eb
96b4b90c 828ee844 01198000 00000000 00002000 nt!MmPrefetchForCacheManager+0x83
96b4b94c 82a95d20 860a79b8 00000001 96b4b9c4 nt!CcFetchDataForRead+0x94
96b4b98c 82a97987 860a79b8 01198000 00000000 nt!CcMapAndCopyFromCache+0x71
96b4b9c8 88ab35aa 860a79b8 85343f14 00002000 nt!CcCopyRead+0x107
96b4bae8 82f96fec 860a79b8 8c6d7580 00002000 Ntfs!NtfsCopyReadA+0x1d7
96b4bb1c 82f971bb 00000003 00000000 85343f0c fltmgr!FltpPerformFastIoCall+0x22e
96b4bb48 82fa9c37 00b4bb6c 96b4bc54 859c1818 fltmgr!FltpPassThroughFastIo+0x7d
96b4bb8c 890486e2 860a79b8 860b599c 00002000 fltmgr!FltpFastIoRead+0x163
WARNING: Stack unwind information not available. Following frames may be wrong.
96b4bc04 82f971bb 00000003 00000000 860b5994 tdrpm258+0x306e2
96b4bc30 82fa9c37 00b4bc54 82fa9ad4 00000000 fltmgr!FltpPassThroughFastIo+0x7d
96b4bc74 82a87b32 860a79b8 96b4bcb4 00002000 fltmgr!FltpFastIoRead+0x163
96b4bd08 8287b42a 865a19b0 00000000 00000000 nt!NtReadFile+0x2d5
96b4bd08 770064f4 865a19b0 00000000 00000000 nt!KiFastCallEntry+0x12a
0197dae0 00000000 00000000 00000000 00000000 0x770064f4


890486e2 ??              ???


SYMBOL_NAME:  tdrpm258+306e2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tdrpm258

IMAGE_NAME:  tdrpm258.sys


FAILURE_BUCKET_ID:  0xA_tdrpm258+306e2

BUCKET_ID:  0xA_tdrpm258+306e2

Followup: MachineOwner
My System SpecsSystem Spec

 win 7 Blue screen Help please

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