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Windows 7: BSOD on hibernate

07 Feb 2010   #1
rogier21

Windows 7 Pro 32bit
 
 
BSOD on hibernate

Hello all,

Sometimes I experience a BSOD when my laptop goes to hybernate. It happends all the way on the end of the hybernation cycle, so the laptop is actually off, harddisk spins down, lights and screen are out, but then after a few seconds I get a BSOD.

Trouble is that it does not happen all the time, maybe 1 out of 5 times, but I cannot find the reason why.

The event log does not give me any real information, just this error:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x00000003, 0x866f7030, 0x83172ae0, 0x8aaa6658). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020510-29203-01.

I get this errors:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1043
Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 866FAB60
BCP3: 83127AE0
BCP4: 8AAFF098
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\020710-21902-01.dmp
C:\Users\Rogier\AppData\Local\Temp\WER-45084-0.sysdata.xml

WER-45084-0.sysdata.xml
020710-21902-01.dmp

2 results from dumpchk:
dump1
dump2

If somebody can tell me what I should look for in these dump files, I can go forward with this

I have all the latest official drivers for 7 and no strange drivers, so that should not be the problem.


My System SpecsSystem Spec
.
07 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rogier21 View Post
Hello all,

Sometimes I experience a BSOD when my laptop goes to hybernate. It happends all the way on the end of the hybernation cycle, so the laptop is actually off, harddisk spins down, lights and screen are out, but then after a few seconds I get a BSOD.

Trouble is that it does not happen all the time, maybe 1 out of 5 times, but I cannot find the reason why.

The event log does not give me any real information, just this error:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x00000003, 0x866f7030, 0x83172ae0, 0x8aaa6658). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020510-29203-01.

I get this errors:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1043
Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 866FAB60
BCP3: 83127AE0
BCP4: 8AAFF098
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\020710-21902-01.dmp
C:\Users\Rogier\AppData\Local\Temp\WER-45084-0.sysdata.xml

WER-45084-0.sysdata.xml
020710-21902-01.dmp

2 results from dumpchk:
dump1
dump2

If somebody can tell me what I should look for in these dump files, I can go forward with this

I have all the latest official drivers for 7 and no strange drivers, so that should not be the problem.

We could really use the actual dmp file,. use these to find and upload it. https://www.sevenforums.com/crash-loc...d-problem.html

thanks

Ken
My System SpecsSystem Spec
07 Feb 2010   #3
rogier21

Windows 7 Pro 32bit
 
 

Which one you need?

I can upload the dump file yes, but it's 500MB...

The crash dmp file I already uploaded, it's in my startpost.
My System SpecsSystem Spec
.

07 Feb 2010   #4
usasma
Microsoft MVP

 
 

Zip up the dump file (it'll be much smaller then)
Then upload it to a free file hosting service (please don't use RapidShare as most of the analysts won't be able to access it). Then post the link here.

Also, please use this link to set your system to make Minidumps: Set MiniDump
My System SpecsSystem Spec
07 Feb 2010   #5
rogier21

Windows 7 Pro 32bit
 
 

Ok I did not zip it, but again, isn't it file from my startpost?

http://www.xs4all.nl/~cpvers/020710-21902-01.dmp

If this is the wrong one, then I apoligize, but it is the latest file from my minidump folder.
My System SpecsSystem Spec
08 Feb 2010   #6
rogier21

Windows 7 Pro 32bit
 
 

Last night I had another BSOD.

I attached the minidump file, maybe somebody can shine a light on it
My System SpecsSystem Spec
11 Feb 2010   #7
usasma
Microsoft MVP

 
 

The dump file blames NETw5s32.sys - a component of your Intel(R) WiFi Link adapter
Please:
- download a fresh copy from here: http://downloadcenter.intel.com/Default.aspx
- uninstall the wireless networking software/drivers that are currently installed on your system
- install the freshly downloaded drivers and monitor for further BSOD's

Also, please update this driver as it may be causing issues on the system due to it's age:
Quote:
ASMMAP.sys Sun Feb 04 14:52:50 2007
This is a component of the Lenovo ATK Hotkey package.

Summary of the BSOD:
Code:
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Feb  7 20:40:13.086 2010 (GMT-5)
System Uptime: 0 days 15:31:55.077
*** WARNING: Unable to verify timestamp for NETw5s32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s32.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
My System SpecsSystem Spec
11 Feb 2010   #8
rogier21

Windows 7 Pro 32bit
 
 

That's awsome, thanks for helping, I will try tomorrow.

Can you maybe share the secret how you reaveled this information?
My System SpecsSystem Spec
Reply

 BSOD on hibernate




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