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Windows 7: Random crashes several times a day

08 Feb 2010   #1
dogpuppy

windows 7 home premium 64-bit (7600)
 
 
Random crashes several times a day

I've only had my brand new PC for a few days and already I'm having trouble! I've tried all I can think of right now, and thought I'd get someone else's input.

Usually I'm using Firefox when I get a BSOD. But then I can spen hours online without a problem. I just don't get it. Unfortunately I'm not exactly an expert on computers and have now reached the end of my knowledge.
I have updated the most common drivers and I've checked the temperatures. Those are all ok. Somehow, I'm wondering if the PSU isn't too weak. This was all bought as a whole (HP computer) and when I filled in your form for my system specs I realized it wasn't even 500W.Got the information from HP's site, after searching far and wide. They don't seem to think the PSU is all that important. Could this be the reason for my troubles?

If someone would please take a look at my dumps and maybe even find a solution I'd be most grateful.


Thanks Nina


My System SpecsSystem Spec
.
10 Feb 2010   #2
dogpuppy

windows 7 home premium 64-bit (7600)
 
 

Bumping and adding latest critical error log-thingy. Please help!



HTML Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> 
- <System> 
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
<EventID>41</EventID> 
<Version>2</Version> 
<Level>1</Level> 
<Task>63</Task> 
<Opcode>0</Opcode> 
<Keywords>0x8000000000000002</Keywords> 
<TimeCreated SystemTime="2010-02-10T15:40:32.331213800Z" /> 
<EventRecordID>6106</EventRecordID> 
<Correlation /> 
<Execution ProcessID="4" ThreadID="8" /> 
<Channel>System</Channel> 
<Computer>Ninas</Computer> 
<Security UserID="S-1-5-18" /> 
</System> 
- <EventData> 
<Data Name="BugcheckCode">127</Data> 
<Data Name="BugcheckParameter1">0x8</Data> 
<Data Name="BugcheckParameter2">0x80050031</Data> 
<Data Name="BugcheckParameter3">0x6f8</Data> 
<Data Name="BugcheckParameter4">0xfffff80002ad0591</Data> 
<Data Name="SleepInProgress">false</Data> 
<Data Name="PowerButtonTimestamp">0</Data> 
</EventData> 
</Event>
Also, once again the crash occured right after my husband started a game on his computer. Why would that be happening?
My System SpecsSystem Spec
10 Feb 2010   #3
rick475

Windows 7 64
 
 

Hi,

I suggest you scan your memory with BurnInTest, when the scan will be over you should have a "Passed" or "Failed" window. If Failed, RMA the memory.
If It succeeds, try to scan the other components with BurnInTest.

30 days free. Great tool to scan the hardware and it can detect memory errors that Memtest86 won't see.
PassMark BurnInTest software - PC Reliability and Load Testing
My System SpecsSystem Spec
.

11 Feb 2010   #4
usasma
Microsoft MVP

 
 

Looks like your networking drivers to me. One of the dump files blames rt64Win7.sys, while the others blame networking in general.
Please:
- download the latest version of the networking driver from the RealTek website: Realtek
- uninstall the networking drivers/program currently installed on your system
- install the freshly downloaded drivers and monitor for further BSOD's

Please upload the memory dump file dated 02/10/10 - this error code is different from the others - a STOP 0x127 (more info here: BSOD Index )

Most likely this is a driver issue - but it can also be malware or a defective networking card.

Also, please update this driver. Although it doesn't appear in all the memory dumps, it's old enough to cause issues on it's own: lirsgt.sys Sun Jan 29 06:13:28 2006 It's a component of the Tages Copy Protection software and you'll find a link to the update page under the drive name here: Driver Reference

Summary of the BSOD's:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Feb  5 06:17:36.179 2010 (GMT-5)
System Uptime: 0 days 0:33:40.319
BugCheck 9F, {3, fffffa800779aa20, fffff80004192518, fffffa8006bc8ca0}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Feb  5 10:46:13.035 2010 (GMT-5)
System Uptime: 0 days 3:47:39.063
BugCheck 7F, {8, 80050031, 6f8, fffff80002ab240f}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Feb  5 17:52:31.374 2010 (GMT-5)
System Uptime: 0 days 7:05:25.514
BugCheck 7F, {8, 80050031, 6f8, fffff80002a4f7a0}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Feb  5 18:11:41.904 2010 (GMT-5)
System Uptime: 0 days 0:12:01.059
BugCheck 7F, {8, 80050031, 6f8, fffff80002ad4591}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Feb  6 13:50:50.545 2010 (GMT-5)
System Uptime: 0 days 0:24:43.574
BugCheck 7F, {8, 80050031, 6f8, fffff80002a85314}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb  7 07:29:47.007 2010 (GMT-5)
System Uptime: 0 days 0:52:24.147
BugCheck 7F, {8, 80050031, 6f8, fffff80002ad7591}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb  7 09:29:33.637 2010 (GMT-5)
System Uptime: 0 days 1:47:40.777
BugCheck 7F, {8, 80050031, 6f8, fffff80002a5d40f}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Feb  8 14:34:53.992 2010 (GMT-5)
System Uptime: 0 days 7:32:19.148
BugCheck 7F, {8, 80050031, 6f8, fffff80002a9640f}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
My System SpecsSystem Spec
14 Feb 2010   #5
dogpuppy

windows 7 home premium 64-bit (7600)
 
 

Thanks! Tages are updated. For now the system seems stable, but if it crashes again, the realtek driver is first on my list. Thank you so much!


Also, for others with a similar problem, I uninstalled zonealarm and changed to comodo. Can recomend it. Nice firewall!
My System SpecsSystem Spec
18 Feb 2010   #6
dogpuppy

windows 7 home premium 64-bit (7600)
 
 

Since I changed firewall, I've had no more problems. You can consider this solved. Thanks for your help!
My System SpecsSystem Spec
Reply

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