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Windows 7: blue screen error? Please help me figure out?

04 Mar 2010   #11
Jonathan_King

Windows 7 Professional x64
 
 

Great, that is just right. I will run those, and let you know what I can find.


My System SpecsSystem Spec
.
04 Mar 2010   #12
Jonathan_King

Windows 7 Professional x64
 
 

Okay, here are the results.
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\New Compressed (zipped) Folder\010210-129792-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e5a000 PsLoadedModuleList = 0xfffff800`03097e50
Debug session time: Sat Jan  2 10:26:43.081 2010 (GMT-5)
System Uptime: 0 days 2:47:33.315
Loading Kernel Symbols
...............................................................
................................................................
................................................................

Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80077ea6a0, fffff80000b9c518, fffffa80082f2cd0}

*** WARNING: Unable to verify timestamp for swnc8u80.sys
*** ERROR: Module load completed but symbols could not be loaded for swnc8u80.sys
Probably caused by : swnc8u80.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80077ea6a0, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa80082f2cd0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa80082f2cd0

DEVICE_OBJECT: fffffa8007bcf050

DRIVER_OBJECT: fffffa800e5aeb40

IMAGE_NAME:  swnc8u80.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49d2902e

MODULE_NAME: swnc8u80

FAULTING_MODULE: fffff8800a772000 swnc8u80

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002f3ae23 to fffff80002ecbf00

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02f3ae23 : 00000000`0000009f 00000000`00000003 fffffa80`077ea6a0 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02ed7fa6 : fffff800`00b9c618 fffff800`00b9c618 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`00b9c570 fffff800`02ed7326 : fffffa80`0ec94c68 fffffa80`0ec94c68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02ed7e7e : 00000017`683e22df fffff800`00b9cc58 00000000`0009d557 fffff800`03047d68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02ed7697 : 00000006`fe2133c3 00000006`0009d557 00000006`fe21338f 00000000`00000056 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02ed46fa : fffff800`03044e80 fffff800`03052c40 00000000`00000000 fffff800`02edd25c : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_swnc8u80.sys

BUCKET_ID:  X64_0x9F_IMAGE_swnc8u80.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80077ea6a0, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa80082f2cd0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa80082f2cd0

DEVICE_OBJECT: fffffa8007bcf050

DRIVER_OBJECT: fffffa800e5aeb40

IMAGE_NAME:  swnc8u80.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49d2902e

MODULE_NAME: swnc8u80

FAULTING_MODULE: fffff8800a772000 swnc8u80

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002f3ae23 to fffff80002ecbf00

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02f3ae23 : 00000000`0000009f 00000000`00000003 fffffa80`077ea6a0 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02ed7fa6 : fffff800`00b9c618 fffff800`00b9c618 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`00b9c570 fffff800`02ed7326 : fffffa80`0ec94c68 fffffa80`0ec94c68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02ed7e7e : 00000017`683e22df fffff800`00b9cc58 00000000`0009d557 fffff800`03047d68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02ed7697 : 00000006`fe2133c3 00000006`0009d557 00000006`fe21338f 00000000`00000056 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02ed46fa : fffff800`03044e80 fffff800`03052c40 00000000`00000000 fffff800`02edd25c : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_swnc8u80.sys

BUCKET_ID:  X64_0x9F_IMAGE_swnc8u80.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80077ea6a0, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa80082f2cd0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa80082f2cd0

DEVICE_OBJECT: fffffa8007bcf050

DRIVER_OBJECT: fffffa800e5aeb40

IMAGE_NAME:  swnc8u80.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49d2902e

MODULE_NAME: swnc8u80

FAULTING_MODULE: fffff8800a772000 swnc8u80

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002f3ae23 to fffff80002ecbf00

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02f3ae23 : 00000000`0000009f 00000000`00000003 fffffa80`077ea6a0 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02ed7fa6 : fffff800`00b9c618 fffff800`00b9c618 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`00b9c570 fffff800`02ed7326 : fffffa80`0ec94c68 fffffa80`0ec94c68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02ed7e7e : 00000017`683e22df fffff800`00b9cc58 00000000`0009d557 fffff800`03047d68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02ed7697 : 00000006`fe2133c3 00000006`0009d557 00000006`fe21338f 00000000`00000056 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02ed46fa : fffff800`03044e80 fffff800`03052c40 00000000`00000000 fffff800`02edd25c : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_swnc8u80.sys

BUCKET_ID:  X64_0x9F_IMAGE_swnc8u80.sys

Followup: MachineOwner
---------
I recommend running a virus scan. Download Malwarebytes and run a full scan.

You should also update your network drivers, especially the swnc8u80.sys file.

You may also want to run a system files check. Open an elevated command prompt and enter sfc /scannow.

Good luck!
~JK
My System SpecsSystem Spec
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 blue screen error? Please help me figure out?




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