additional info :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002A5501E
BCP3: FFFFF88006792E20
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
This was probably caused by your Itunes.
Ii would re-install it
also run a system file check
type cmd in search>right click and run as admin>sfc /scannow
If you are overclocking stop
Let us know the results
Ken
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\021110-20280-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`02a19000 PsLoadedModuleList = 0xfffff800`02c56e50 Debug session time: Wed Feb 10 11:02:52.223 2010 (GMT-5) System Uptime: 0 days 4:19:43.907 Loading Kernel Symbols ............................................................... ................................................................ ................................ Loading User Symbols Loading unloaded module list ................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff80002a5501e, fffff88006792e20, 0} Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff80002a5501e, Address of the exception record for the exception that caused the bugcheck Arg3: fffff88006792e20, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 fffff800`02a5501e f00fba3100 lock btr dword ptr [rcx],0 CONTEXT: fffff88006792e20 -- (.cxr 0xfffff88006792e20) rax=fffffa8004958060 rbx=4572693559026a72 rcx=4572693559026a72 rdx=fffffa8004958060 rsi=00000000ffffffff rdi=fffffa8004958060 rip=fffff80002a5501e rsp=fffff88006793800 rbp=0000000000000001 r8=0000000000000000 r9=0000000000000000 r10=0000000000004dbe r11=fffff88006793850 r12=0000000000000000 r13=0000000000000001 r14=0000000000000000 r15=fffff900c2291280 iopl=0 nv up ei ng nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282 nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26: fffff800`02a5501e f00fba3100 lock btr dword ptr [rcx],0 ds:002b:45726935`59026a72=???????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: iTunes.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002a5501e STACK_TEXT: fffff880`06793800 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26 FOLLOWUP_IP: nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 fffff800`02a5501e f00fba3100 lock btr dword ptr [rcx],0 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600 STACK_COMMAND: .cxr 0xfffff88006792e20 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 BUCKET_ID: X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 Followup: MachineOwner ---------
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