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Windows 7: new system..random BSOD (dump dile included)

10 Feb 2010   #1
gamepoint

windows 7 professional x64 bit RTM
 
 
new system..random BSOD (dump dile included)

additional info :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002A5501E
BCP3: FFFFF88006792E20
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


My System SpecsSystem Spec
.
10 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gamepoint View Post
additional info :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002A5501E
BCP3: FFFFF88006792E20
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
This was probably caused by your Itunes.

Ii would re-install it
also run a system file check
type cmd in search>right click and run as admin>sfc /scannow

If you are overclocking stop



Let us know the results


Ken


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\021110-20280-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a19000 PsLoadedModuleList = 0xfffff800`02c56e50
Debug session time: Wed Feb 10 11:02:52.223 2010 (GMT-5)
System Uptime: 0 days 4:19:43.907
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
.................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002a5501e, fffff88006792e20, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002a5501e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006792e20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
fffff800`02a5501e f00fba3100      lock btr dword ptr [rcx],0

CONTEXT:  fffff88006792e20 -- (.cxr 0xfffff88006792e20)
rax=fffffa8004958060 rbx=4572693559026a72 rcx=4572693559026a72
rdx=fffffa8004958060 rsi=00000000ffffffff rdi=fffffa8004958060
rip=fffff80002a5501e rsp=fffff88006793800 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000000 r10=0000000000004dbe
r11=fffff88006793850 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=fffff900c2291280
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26:
fffff800`02a5501e f00fba3100      lock btr dword ptr [rcx],0 ds:002b:45726935`59026a72=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  iTunes.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002a5501e

STACK_TEXT:  
fffff880`06793800 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26


FOLLOWUP_IP: 
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
fffff800`02a5501e f00fba3100      lock btr dword ptr [rcx],0

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

STACK_COMMAND:  .cxr 0xfffff88006792e20 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26

BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26

Followup: MachineOwner
---------
My System SpecsSystem Spec
10 Feb 2010   #3
gamepoint

windows 7 professional x64 bit RTM
 
 

thank u!
My System SpecsSystem Spec
.

Reply

 new system..random BSOD (dump dile included)




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