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Windows 7: Gateway SX2841 Brand New Crashing

10 Feb 2010   #1
JohnG56

Windows 7
 
 
Gateway SX2841 Brand New Crashing

Hey Guys! I recently got a new GatewaySX2841 and have been installing some freeware without trouble. However, when I installed AVG and restarted the desktop pc it popped up a blue screen after logging-in. After that happened I ran it in safe mode and uninstalled AVG. This didn't help either. The following is the problem information provided by Windows:
Problem signature:
Problem event name: Bluescreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88002D8303C
BCP3: FFFFF88007928F70
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product 768_1

Any ideas?


My System SpecsSystem Spec
.
10 Feb 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by JohnG56 View Post
Hey Guys! I recently got a new GatewaySX2841 and have been installing some freeware without trouble. However, when I installed AVG and restarted the desktop pc it popped up a blue screen after logging-in. After that happened I ran it in safe mode and uninstalled AVG. This didn't help either. The following is the problem information provided by Windows:
Problem signature:
Problem event name: Bluescreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88002D8303C
BCP3: FFFFF88007928F70
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product 768_1

Any ideas?
Hello, Welcome to SF,

Please post us the Dump file to analysis it https://www.sevenforums.com/crash-loc...d-problem.html

Good Luck,
Captain
My System SpecsSystem Spec
10 Feb 2010   #3
JohnG56

Windows 7
 
 

Thanks! How do I recover the dump file? Can I do it from Safe mode? I am currently using my laptop. Thanks again!
My System SpecsSystem Spec
.

10 Feb 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by JohnG56 View Post
Thanks! How do I recover the dump file? Can I do it from Safe mode? I am currently using my laptop. Thanks again!
Login into Safe mode with Networking and copy the Dump files and post it here

Good Luck,
Captain
My System SpecsSystem Spec
10 Feb 2010   #5
JohnG56

Windows 7
 
 

Okay! I started a new thread with the mini dump attached. Hope this helps! Thank you!
My System SpecsSystem Spec
10 Feb 2010   #6
JohnG56

Windows 7
 
 

Here you go!
My System SpecsSystem Spec
Reply

 Gateway SX2841 Brand New Crashing




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