New
#1
Help Blue Screen of Death
Hi - I'm new to the forum and was hoping if someone could help me with a problem I have. When I am using Itunes or Spotify, after a while I get a blue screen error. The pc freezes and then crashes. When I restart I get the following error:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80082474E0
BCP2: FFFFF88004C4A490
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020510-22323-01.dmp
C:\Users\Paula\AppData\Local\Temp\WER-57236-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have been trying to figure this one out myself but it keeps happening - I have also downloaded the latest driver for my nvidia geforce graphics card.
I am running windows 7 home 64bit.
Thanks!