Windows 7 Crashes and dumps memory

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  1. Posts : 7
    Window 7 64-bit
       #1

    Windows 7 Crashes and dumps memory


    I have recently installed Windows 7 from previously using XP.

    I am finding it very good to use, but it randomly crashes around 2-3 times a week with blue screen and warnings saying that it dumps the memory.

    I get the following error report after next boot up:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF900C22F70B8
    BCP2: 0000000000000001
    BCP3: FFFFF96000154186
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\021110-23712-01.dmp
    C:\Users\Savan Patel\AppData\Local\Temp\WER-111681-0.sysdata.xml


    Does anyone have any ideas of the problems / solutions?


    Many thanks in advance,


    Regards,


    Savan P :)
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome!

    Could you please upload the dmp files that were created when your computer crashed?

    https://www.sevenforums.com/crash-loc...d-problem.html

    Thanks,
    ~JK
      My Computer


  3. Posts : 7
    Window 7 64-bit
    Thread Starter
       #3

    Ok I have attached the minidump files to this post.

    Thanks for your prompt reply!
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Try opening an elevated command prompt and running sfc /scannow.
      My Computer


  5. Posts : 7
    Window 7 64-bit
    Thread Starter
       #5

    Ok thats running at the minute, in its verfication stage.

    What does this acheive and what do I do with the results?
      My Computer


  6. Posts : 7
    Window 7 64-bit
    Thread Starter
       #6

    Ok the scan has completed and come back with some corrupt files.

    I have included a screenshot and the log file for your inspection.

    Many Regards in Advance, much appreciated!

    Savan P
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    I'm not sure I can analyze those files, but I can tell you what the scan did. It scanned for bad system files and attempted to repair them.

    Hopefully that took care of the problem.

    Good luck!
    ~JK
      My Computer


  8. Posts : 7
    Window 7 64-bit
    Thread Starter
       #8

    Ok we'll see what happens.

    Do you know of any other solutions if the problem still persists?
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9

    Well, there's a few things we can try, like a memory test and other hardware checks, but let's see if repairing those system files did the trick.
      My Computer


  10. Posts : 7
    Window 7 64-bit
    Thread Starter
       #10

    Ok at the minute there has not been a crash since the scan.

    If there happens to be a crash, I will post the dump file on here and let you know.

    Thanks for the help.

    Savan P
      My Computer


 
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