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Windows 7: Windows 7 Crashes and dumps memory

11 Feb 2010   #1
savanp

Window 7 64-bit
 
 
Windows 7 Crashes and dumps memory

I have recently installed Windows 7 from previously using XP.

I am finding it very good to use, but it randomly crashes around 2-3 times a week with blue screen and warnings saying that it dumps the memory.

I get the following error report after next boot up:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFF900C22F70B8
BCP2: 0000000000000001
BCP3: FFFFF96000154186
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021110-23712-01.dmp
C:\Users\Savan Patel\AppData\Local\Temp\WER-111681-0.sysdata.xml


Does anyone have any ideas of the problems / solutions?


Many thanks in advance,


Regards,


Savan P :)



My System SpecsSystem Spec
.
11 Feb 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

Could you please upload the dmp files that were created when your computer crashed?

https://www.sevenforums.com/crash-loc...d-problem.html

Thanks,
~JK
My System SpecsSystem Spec
11 Feb 2010   #3
savanp

Window 7 64-bit
 
 

Ok I have attached the minidump files to this post.

Thanks for your prompt reply!
My System SpecsSystem Spec
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11 Feb 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

Try opening an elevated command prompt and running sfc /scannow.
My System SpecsSystem Spec
11 Feb 2010   #5
savanp

Window 7 64-bit
 
 

Ok thats running at the minute, in its verfication stage.

What does this acheive and what do I do with the results?
My System SpecsSystem Spec
11 Feb 2010   #6
savanp

Window 7 64-bit
 
 

Ok the scan has completed and come back with some corrupt files.

I have included a screenshot and the log file for your inspection.

Many Regards in Advance, much appreciated!

Savan P
My System SpecsSystem Spec
11 Feb 2010   #7
Jonathan_King

Windows 7 Professional x64
 
 

I'm not sure I can analyze those files, but I can tell you what the scan did. It scanned for bad system files and attempted to repair them.

Hopefully that took care of the problem.

Good luck!
~JK
My System SpecsSystem Spec
11 Feb 2010   #8
savanp

Window 7 64-bit
 
 

Ok we'll see what happens.

Do you know of any other solutions if the problem still persists?
My System SpecsSystem Spec
11 Feb 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

Well, there's a few things we can try, like a memory test and other hardware checks, but let's see if repairing those system files did the trick.
My System SpecsSystem Spec
13 Feb 2010   #10
savanp

Window 7 64-bit
 
 

Ok at the minute there has not been a crash since the scan.

If there happens to be a crash, I will post the dump file on here and let you know.

Thanks for the help.

Savan P
My System SpecsSystem Spec
Reply

 Windows 7 Crashes and dumps memory




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