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#1
Startup/Boot hang/freeze
Hi
My computer has been hanging at the following screen upon startup/boot (note: the Windows flag or whatever it is does not show up).
The following is a brief sequence of what happens:
1) I press the power button to turn it on
2) It hangs at the above screen (I've waited as long as ten minutes at this screen)
3) I force shutoff by holding the power button
4) I restart by pressing the power button, again
5) It asks me if I want to start up normally or repair (I forgot the exact words, I'm away from my PC and posting from a netbook now)
5a) If I choose repair, it does a system restore - computer now turns on. However, if I shut it off (the correct way, not a force shutoff) and turn it back on, this whole process restarts.
5b) If I choose to start up normally, it starts up just fine. Again, if I shut it off (the correct way, not a force shutoff) and turn it back on, this whole process restarts.
I have defragged, run a check dick (C drive), and done two system restores. Nada.
The only changes I've made are uninstalling Kaspersky and installing Avast - but this was well over a week prior to the problem and installing Windows updates (defender, security, malicious software, etc updates).
Please advise!
Thank you!