Random Rebooting. Due to new ATI CCC?


  1. Goomba81
    Posts : 24
    Windows 7 Ultimate
       New #1

    Random Rebooting. Due to new ATI CCC?


    Hi guys,

    Well recently my pc has been playing up. It get's to the loading windows screen... then it reboots.
    At first i thought it might have been the new ATI CCC package (released recently) I installed so i rolled back the drivers... but still no good. That gave me an excuse to reformat.
    Just to be sure i rebooted it a few times throughout the reinstall and left the GFX drivers/CCC(previous release that's been working fine) install til the end, with alot of system restore points inbetween.
    Everything was good last night, but it rebooted again this morning. Upon reboot i F8 and ran last known good config and it started up fine.
    I've attached the minidump... just wondering if one of u uber smart peoples can help me figure out what's up with it...
      My Computer
    Quote Quote

  3. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #2

    Goomba81 said:
    Hi guys,

    Well recently my pc has been playing up. It get's to the loading windows screen... then it reboots.
    At first i thought it might have been the new ATI CCC package (released recently) I installed so i rolled back the drivers... but still no good. That gave me an excuse to reformat.
    Just to be sure i rebooted it a few times throughout the reinstall and left the GFX drivers/CCC(previous release that's been working fine) install til the end, with alot of system restore points inbetween.
    Everything was good last night, but it rebooted again this morning. Upon reboot i F8 and ran last known good config and it started up fine.
    I've attached the minidump... just wondering if one of u uber smart peoples can help me figure out what's up with it...
    Hello Goomba81, Welcome to SF,

    I guess the problem is with your Display driver ATI remove the drivers completely the download the latest driver from Manufactures website NOT from Windows update.

    Run the Memory Diagnostic & HD Diagnostic

    Also i would recommend to run System Integrity Checker
    Start > Run > CMD >Right Click and Run as administrator >     SFC/ SCANNOW
    Update the Following Drivers

    Code:
    
PxHlpa64.sys Tue Dec 11 05:19:01 2007 - Px Engine Device Driver
vncmirror.sys Fri Mar 14 23:13:05 2008 -  VNC Mirror Driver
    Probable Cause

    Code:
    Loaded symbol image file: atipmdag.sys

Image path  :     \SystemRoot\system32\DRIVERS\atipmdag.sys
Image name  :     atipmdag.sys
Timestamp   :     Sat Dec 12 02:03:38 2009 (4B22ACA2)
CheckSum    :     005FD0C8
ImageSize   :     00643000
Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Description

    Code:
    SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003d20833, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006e31930, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

    Bugcheck Analysis

    Code:
    CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88003d20833
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  atipmdag+25833
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: atipmdag
IMAGE_NAME:  atipmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4b22aca2
STACK_COMMAND:  .cxr 0xfffff88006e31930 ; kb
FAILURE_BUCKET_ID:  X64_0x3B_atipmdag+25833
BUCKET_ID:  X64_0x3B_atipmdag+25833
    Hope this helps,
    Captain
      My Computer
    Quote Quote

  4. Goomba81
    Posts : 24
    Windows 7 Ultimate
    Thread Starter
       New #3

    awesome captain. i'll give it a go. will keep post back if there's anymore reboots. love ya work~!
      My Computer
    Quote Quote

  6. Goomba81
    Posts : 24
    Windows 7 Ultimate
    Thread Starter
       New #4

    well all was well.. til just a few minutes ago
    was watching some media and screen went funky then crashed.
    rebooted then crashed just as desktop loaded.. then it happened again.

    currently i'm running the newest ATI drivers from their website... no catalyst control center.
    haven't had a chance to update those other two files mentioned yet.. but working on it.

    attached are the minidumps.. hope it helps
      My Computer
    Quote Quote

  7. Goomba81
    Posts : 24
    Windows 7 Ultimate
    Thread Starter
       New #5

    and here are some more frequent crashes.. not reboots.
      My Computer
    Quote Quote

  8. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #6

    Goomba81 said:
    and here are some more frequent crashes.. not reboots.
    Did you run Memory Diaganostic ??

    - Captain
      My Computer
    Quote Quote

  10. Goomba81
    Posts : 24
    Windows 7 Ultimate
    Thread Starter
       New #7

    well i ran the integrity test and HDD test. they're fine. i just read the mem diagnostic link and it seems that the win7 memdiag isn't recommended anymore? so i'll load up memtest and let it run overnight. will keep ya updated captain. and again thanks for the help.
      My Computer
    Quote Quote

  11. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #8

    Goomba81 said:
    well i ran the integrity test and HDD test. they're fine. i just read the mem diagnostic link and it seems that the win7 memdiag isn't recommended anymore? so i'll load up memtest and let it run overnight. will keep ya updated captain. and again thanks for the help.
    Your Welcome make sure you run the memtest atleast 5 passes

    - Captain
      My Computer
    Quote Quote

  12. Goomba81
    Posts : 24
    Windows 7 Ultimate
    Thread Starter
       New #9

    just an update on the situation...
    so before bed i thought i'd back everything up and have it all clean and ready for memtest... went n checked the memory timing tables for my ram...
    that's when i noticed that for whatever reason my current timing and the bios version was different. zzzz... bios had reset to it's original version of F2. zzzz.... and that probably was because i was tinkering around with the OC features the other day... yes... the same day everything started to play up.
    so i up'd the bios back to the latest version and readjusted the ram timing, there hasn't been a reboot/crash since.
    i also tried memtest overnight to be sure and that came back all good..

    captain u've been a great help... thanks buddy.

    now.. to the meat of the problem~!
    Can i really be bothered reimaging the machine back to the original image b4 all this.. or do i just keep it as this fresh clean install.. mmmmmm....

    the end.
      My Computer
    Quote Quote

  13. Informativos
    Posts : 2
    Win7
       New #10

    Well something similar is happening to me... Sometimes when I back to my PC it has restarted (?) and when showing some videos gives me a bluescreen related to atipmdag.sys (when Win7 drivers, not ATI -read the end to understand why and under what circunstances) .

    Also, it doesn´t render well some areas (ramdomly) of the screen:



    I have an ATI Radeon HD 4870 x2 with NO ccc (control panel) installed (only the drivers) and Win7 b7048 64bit with 4 Gb RAM

    PD. If I install the Win7 drivers the screen bug solves but the "atipmdag.sys" appears.
    I have thought it could be something related to the Win7 version is a beta (I´ll try to install a RTM in a week or so to see if it solves)
      My Computer
    Quote Quote

 

  Related Discussions
Hi There, For some time now, my PC has been randomly rebooting itself every 15 minutes or so, though sometimes it remains on for many hours and then just reboots out of what appears to be nowhere (i.e. no obvious cause or predictability). :( Running a full scan with security essentials...
Hey everyone! To begin, my system specs are in my profile but I can post them here if that is preferred. I have had a nightmare with this thing, and I need some help. You see, I built it just fine but when I did the processor was overheating. After complying to Intel's requests to check...
Windows random rebooting
in BSOD Help and Support

Hello, I have done a clean installation of windows 7 on my computer. During the installation, the only things present in my desktop are PSU, motherboard and DVD drive. The windows 7 kept rebooting randomly after that. Could anyone help me with that please? I have also attached a copy...
Window 7 BSOD and random rebooting
in BSOD Help and Support

So I've had a BSOD today, and I can't seem to upload the Seven Form Zip as posted in the SF diagnostic tool thread as the .zip/rar is 82 megabites in size and it's only 8mb for the size of the file.
Random rebooting
in BSOD Help and Support

I left my PC on last night to, uh, download some personal movies uploaded by a friend in, lets says, Canada but I heard it reboot itself 2 or 3 times during the night. It would have just loaded into Windows and sat on the desktop doing it's thing for me, I would hear a click, silence and then 5...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 01:50.
Find Us