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Windows 7: BSOD Please help me to read my dump files

16 Jul 2010   #21
Petey7

Windows 7 Professional SP1 64-bit
 
 

ttran, I've noticed that some drivers show an old date, but were updated a long time ago. The driver I uploaded is actually fairly new and could not have existed 4 years ago as it is a Windows 7 driver. Not sure what causes it, but it is what it is.

Vietnam, I missed before where you said you had a Dell. This makes me more sure than ever that you had the 32-bit version of the driver installed. For some reason the driver package for the Ricoh memory card reader downloaded from Dell does not contain the 64-bit driver despite claiming that it does.


My System SpecsSystem Spec
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16 Jul 2010   #22
vietnam

win 7 64 bits
 
 

Quote   Quote: Originally Posted by ttran View Post
Quote   Quote: Originally Posted by Petey7 View Post
Override it. Trust me, it solved my problem completely. I got the idea from another forum where others reported it working for them as well.
Thanks for the advise, It is appreciated

Hey Quang Anh, make sure to update the drive date from 2006 that I mentioned, driver that about 4 years old is not good in window 7.
I have seen Avast causing BSODs (not a lot but some). I wonder If you are willing to try Microsoft Security Essential for testing purpose (It is BSOD free). Here is the link:
http://www.microsoft.com/security_essentials
Make sure to uninstall Avast before installing MSE:
avast! Uninstall Utility

Memtestx86 usually take quite long to finish even 1 pass, I would recommend to let it run over night (mine take about 24 hours). If there are any error, you will see red line appear on screen, otherwise your ram is ok
Memory Diagnostics <---Instruction in detail & link to download memtest86
Hope it's help

Tuấn
Hi Tuan,

1. I removed Avast as the instruction below :

Download aswClear5.exe on your desktop
Start Windows in Safe Mode
Open (execute) the uninstall utility
If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
Click REMOVE
Restart your computer

2. Installed the new antivirus - Microsoft Security Essential

3. I've checked my Broadcom NDIS driver, it runs really the final version driver.

4. Ok ... i'll try again with Memtest.

Cam on Tuan nhieu nhe.
My System SpecsSystem Spec
16 Jul 2010   #23
vietnam

win 7 64 bits
 
 

Quote   Quote: Originally Posted by Petey7 View Post
ttran, I've noticed that some drivers show an old date, but were updated a long time ago. The driver I uploaded is actually fairly new and could not have existed 4 years ago as it is a Windows 7 driver. Not sure what causes it, but it is what it is.

Vietnam, I missed before where you said you had a Dell. This makes me more sure than ever that you had the 32-bit version of the driver installed. For some reason the driver package for the Ricoh memory card reader downloaded from Dell does not contain the 64-bit driver despite claiming that it does.
Thanks you so much, we hope it works fine now.
My System SpecsSystem Spec
.

16 Jul 2010   #24
ttran

Microsoft Window 7 Professional 32 bit
 
 

Quang Anh ny,

For the broadcom driver, Can you find the driver from your laptop manufacture's website??. If it's not available or the website said that the driver goes with original window 7, one simple trick you can try to update it is to right click on it in the device manager and choose uninstall-->restart your machine, window will automatically reinstall the driver and hopefully will get the better one. Don't use the option automatically update from the device manager , most of time it will tell you you have most up to date driver

C g ko hiểu cứ hỏi mnh nh

Tuấn
My System SpecsSystem Spec
16 Jul 2010   #25
vietnam

win 7 64 bits
 
 

Quote   Quote: Originally Posted by ttran View Post
Quang Anh ny,

For the broadcom driver, Can you find the driver from your laptop manufacture's website??. If it's not available or the website said that the driver goes with original window 7, one simple trick you can try to update it is to right click on it in the device manager and choose uninstall-->restart your machine, window will automatically reinstall the driver and hopefully will get the better one. Don't use the option automatically update from the device manager , most of time it will tell you you have most up to date driver

C g ko hiểu cứ hỏi mnh nh

Tuấn
I've uninstalled this device and Windows was installed automatically as you mentioned. And i think no pb with this driver. Hope that i will not get the next BSOD to tell you. Thanks Tuan ^^
My System SpecsSystem Spec
16 Jul 2010   #26
Petey7

Windows 7 Professional SP1 64-bit
 
 

I personally think all your drivers should be fine now. I see you haven't reported a BSOD in a while. Lets see if we can't get one to happen. Run the programs you normally use, more than one at a time would be best. Try using each of the different devices on your computer (card reader, webcam, stuff like that). Report back in 24 hours or when the next BSOD happens. That should give use a good indication of if you have found a fix already or not.
My System SpecsSystem Spec
16 Jul 2010   #27
vietnam

win 7 64 bits
 
 

Hi Tuan, Hi Petey7

I've used Memtest86.v4 to test my memory (2 lots : 4 Gb) and the unhoped thing has became.
I saw the red line appear on screen.

Tst : 4
Pass : 2
Failling Address : 000078312d4 - 120.1 Mb
Good :5c295490
Bad : 5ca95490
Err-Bits : 00800000
Count : 1


I've 2 lots of memory : one is DDR 2 Gb, bus 667. Another is DDR 2 Gb, bus 800.
which lot is erreur here ?

Thanks for your reply.
My System SpecsSystem Spec
16 Jul 2010   #28
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi Quang Anh

This is not necessary Ram failure, but it can be compatibility between 2 stick of Ram as well or it can be that one of your motherboard slots is bad (possible).
To test that, please test individual stick of Ram to choose a good one with 100% pass, then test that one on both of your slot. This will take a lot of time to do, but after that you will know exactly what is final decision u make with your machine.

I hope it's help, I'm sad too to know the result, it's no fun at all

Tuan
My System SpecsSystem Spec
16 Jul 2010   #29
vietnam

win 7 64 bits
 
 

Hi Tuan,

Besides the red line as below, here's the blue line

WallTime : 10 : 22 : 00
Cached : 4086 M
RsvdMem : 0K
MemMap : e820
Cache : on
ECC : off
Test : Stdd
Pass : 8
Errors : 3
ECC Errs : 0


What does it means ? Errors = 3, ram is bad ?

Thanks Tuan
My System SpecsSystem Spec
16 Jul 2010   #30
ttran

Microsoft Window 7 Professional 32 bit
 
 

I'm not really good at hardware stuff, but if Ram is ok, it will pass every test without single error. I believe that error here just mean the test is fail at some point and we have to take step by step as I suggested earlier. By testing individual Ram stick and choose a good one, we can test the slots.

Tuan
My System SpecsSystem Spec
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 BSOD Please help me to read my dump files




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