BSOD Please help me to read my dump files

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  1. Posts : 2,528
    Windows 10 Pro x64
       #81

    Looks like verifier did it's job (you can disable it) - your broadcom wireless driver is called out as the culprit:
    Code:
    1: kd> k
    Child-SP          RetAddr           Call Site
    fffff880`02fb78f8 fffff800`02b9267b nt!KeBugCheckEx
    fffff880`02fb7900 fffff800`02bbe356 nt!MmFreeSpecialPool+0x1bb
    fffff880`02fb7a30 fffff880`014653cb nt!ExDeferredFreePool+0xf13
    fffff880`02fb7ae0 fffff880`0147ad16 ndis!NdisFreeNetBuffer+0xfb
    fffff880`02fb7b10 fffff880`02d2e201 ndis! ?? ::FNODOBFM::`string'+0x4516
    fffff880`02fb7b40 fffff880`0151f5ad vwififlt!FilterSendNetBufferListsComplete+0x151
    fffff880`02fb7b90 fffff880`04825997 ndis!NdisMSendNetBufferListsComplete+0x6d
    fffff880`02fb7bd0 fffffa80`05383000 bcmwl664+0x24997
    fffff880`02fb7bd8 fffff800`02c305a0 0xfffffa80`05383000
    fffff880`02fb7be0 fffff980`03026f70 nt!ExWorkerQueue
    fffff880`02fb7be8 fffff980`1157eed0 0xfffff980`03026f70
    fffff880`02fb7bf0 00000000`00000000 0xfffff980`1157eed0
    
    1: kd> lmvm bcmwl664
    start             end                 module name
    fffff880`04801000 fffff880`04c00000   bcmwl664 T (no symbols)           
        Loaded symbol image file: bcmwl664.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
        Image name: bcmwl664.sys
        Timestamp:        Thu Jun 03 15:25:17 2010 (4C08019D)
        CheckSum:         003FB521
        ImageSize:        003FF000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I love it when verifier actually works properly .
      My Computer


  2. Posts : 49
    win 7 64 bits
    Thread Starter
       #82

    As things that i understand, the broadcom wireless driver is not good or maybe not compatible with Dell laptop. I updated it by Update Driver in Device Manager, so here's the result :

    Any ideas ?

    The left is broadcom wireless driver with BSOD
    The right is the current broadcom wireless driver after updating it.
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #83

    Now let's see if you get more BSODs.

    If you do, disable it, and purchase a new one.
      My Computer


  4. Posts : 49
    win 7 64 bits
    Thread Starter
       #84

    Jonathan_King said:
    Now let's see if you get more BSODs.

    If you do, disable it, and purchase a new one.
    It means to buy a new hardware wireless ? my current wireless is on mainboard.
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #85

    Okay, I am getting a bit confused as to whether it is your Ethernet or wireless drivers causing the BSODs.

    Try disabling the Ethernet card in Device Manager, and ONLY using the wireless at work.
      My Computer


  6. Posts : 2,528
    Windows 10 Pro x64
       #86

    vietnam said:
    It means to buy a new hardware wireless ? my current wireless is on mainboard.
    No, but it does look like you were using an actual broadcom driver for the Dell rebranded/modified wireless onboard, which is never a good idea. I think you will be much better served using the driver you have installed now - it's older, yes, but it is also specifically designed for the Dell 1130 wireless card, whereas the actual broadcom driver for the chip itself may not be entirely.
      My Computer


  7. Posts : 49
    win 7 64 bits
    Thread Starter
       #87

    I disabled verifier.exe yesterday, and today i has received a new BSOD when i connect internet by Ethernet (disable Wireless).
    Code:
    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.
    
    The problem seems to be caused by the following file: ntoskrnl.exe
    
    IRQL_NOT_LESS_OR_EQUAL
    
    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:
    
    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.
    
    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.
    
    Technical Information:
    
    *** STOP: 0x0000000a (0xfffffa801b043010, 0x0000000000000002, 0x0000000000000001, 
    0xfffff80002b33ab7)
    
    *** ntoskrnl.exe - Address 0xfffff80002a75740 base at 0xfffff80002a05000 DateStamp 
    0x4c1c44a9
    Ethernet or wireless drivers is cause the BSODs ?
    Maybe i must enable it to detect driver ? Thanks for your help,
      My Computer


  8. Posts : 49
    win 7 64 bits
    Thread Starter
       #88

    Please help me
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #89

    Now disable the Ethernet and use the Wireless instead.
      My Computer


  10. Posts : 49
    win 7 64 bits
    Thread Starter
       #90

    I debuged my new BSOD which is come from Microsoft Security Essentials or Windows Defender ? Many thanks for your help.

    Quang Anh

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\NVQuangAnh\Desktop\091410-17893-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02a61000 PsLoadedModuleList = 0xfffff800`02c9ee50
    Debug session time: Tue Sep 14 23:10:44.636 2010 (GMT+7)
    System Uptime: 0 days 2:42:42.478
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff6e0007fff20, 0, fffff80002aed4be, 5}
    
    
    Could not read faulting driver name
    Probably caused by : memory_corruption ( nt!MiDispatchFault+de )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff6e0007fff20, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002aed4be, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000005, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d090e0
     fffff6e0007fff20 
    
    FAULTING_IP: 
    nt!MiDispatchFault+de
    fffff800`02aed4be 488b1c29        mov     rbx,qword ptr [rcx+rbp]
    
    MM_INTERNAL_CODE:  5
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  MsMpEng.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff880047bf820 -- (.trap 0xfffff880047bf820)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=c000fffe43c1fffe rbx=0000000000000000 rcx=fffff68000000000
    rdx=00000000ffffffff rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002aed4be rsp=fffff880047bf9b0 rbp=00000060007fff20
     r8=ffffc000fffe43c1  r9=0000000000000000 r10=0000000fffffffff
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    nt!MiDispatchFault+0xde:
    fffff800`02aed4be 488b1c29        mov     rbx,qword ptr [rcx+rbp] ds:0001:fffff6e0`007fff20=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002b508c1 to fffff80002ad1740
    
    STACK_TEXT:  
    fffff880`047bf6b8 fffff800`02b508c1 : 00000000`00000050 fffff6e0`007fff20 00000000`00000000 fffff880`047bf820 : nt!KeBugCheckEx
    fffff880`047bf6c0 fffff800`02acf82e : 00000000`00000000 00000000`090f270c 00000000`00401800 fffff800`02b68079 : nt! ?? ::FNODOBFM::`string'+0x40e8b
    fffff880`047bf820 fffff800`02aed4be : 00000000`00000000 00000000`092175d8 fffff880`047bfa50 fffffa80`055fae28 : nt!KiPageFault+0x16e
    fffff880`047bf9b0 fffff800`02aeb743 : ffffffff`ffffffff 00000000`090f270c fffff880`009e7180 fffffa80`00000000 : nt!MiDispatchFault+0xde
    fffff880`047bfac0 fffff800`02acf82e : 00000000`00000000 00000000`0001685a 00000000`0a45f101 00000000`00001000 : nt!MmAccessFault+0x343
    fffff880`047bfc20 00000000`74cb702c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
    00000000`0277e9c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74cb702c
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiDispatchFault+de
    fffff800`02aed4be 488b1c29        mov     rbx,qword ptr [rcx+rbp]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!MiDispatchFault+de
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x50_nt!MiDispatchFault+de
    
    BUCKET_ID:  X64_0x50_nt!MiDispatchFault+de
    
    Followup: MachineOwner
    ---------
      My Computer


 
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