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12 Feb 2010 | #1 |
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Bsod irql_not_less_or_equal & driver_power_state_failur
I did a clean install of Windows 7 and have had numerous issues not the least of which has been the occasional (once per day) BSOD.
I've had two types: Driver_Power_State_Failure IRQL_Not_Less_Or_Equal If anyone would be so kind, I have no expertise in reading the dmp files which are included. Per instruction on this site, I did a memory boot test and let it run for 5 hours with no errors. Thanks in advance for pointing me in the right direction. This is getting really annoying. I switched from XP to Windows 7 because I'd heard how magnificent it was. I've had regular lockups but now the BSOD is taken the issues to a new level. I really don't have that much installed on this HP XW4550T. BTW, I have never received the BSOD while I've been working so it must have something to do with iot not being able to come out of suspend or hibernate. Thanks again. |
My System Specs![]() |
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12 Feb 2010 | #2 |
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I did a clean install of Windows 7 and have had numerous issues not the least of which has been the occasional (once per day) BSOD.
I've had two types: Driver_Power_State_Failure IRQL_Not_Less_Or_Equal If anyone would be so kind, I have no expertise in reading the dmp files which are included. Per instruction on this site, I did a memory boot test and let it run for 5 hours with no errors. Thanks in advance for pointing me in the right direction. This is getting really annoying. I switched from XP to Windows 7 because I'd heard how magnificent it was. I've had regular lockups but now the BSOD is taken the issues to a new level. I really don't have that much installed on this HP XW4550T. BTW, I have never received the BSOD while I've been working so it must have something to do with iot not being able to come out of suspend or hibernate. Thanks again. These were both caused by your usbhub.sys. I would download a fresh copy and install it run a system file check Type cmd in search>right click and run as admin>sfc /scannow If you are overclocking stop Let us know the results Ken Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\021210-37221-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500? Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`02a5f000 PsLoadedModuleList = 0xfffff800`02c9ce50 Debug session time: Fri Feb 12 11:33:37.507 2010 (GMT-5) System Uptime: 0 days 14:38:24.385 Loading Kernel Symbols ............................................................... ................................................................ ............................................. Loading User Symbols Loading unloaded module list .................................................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa8007fc0060, fffff80000b9c518, fffffa8004339420} Probably caused by : usbhub.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa8007fc0060, Physical Device Object of the stack Arg3: fffff80000b9c518, Functional Device Object of the stack Arg4: fffffa8004339420, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IRP_ADDRESS: fffffa8004339420 DEVICE_OBJECT: fffffa8007fc0060 DRIVER_OBJECT: fffffa8005e787e0 IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc2d MODULE_NAME: usbhub FAULTING_MODULE: fffff88004612000 usbhub CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff80002b3fe23 to fffff80002ad0f00 STACK_TEXT: fffff800`00b9c4c8 fffff800`02b3fe23 : 00000000`0000009f 00000000`00000003 fffffa80`07fc0060 fffff800`00b9c518 : nt!KeBugCheckEx fffff800`00b9c4d0 fffff800`02adcfa6 : fffff800`00b9c618 fffff800`00b9c618 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330 fffff800`00b9c570 fffff800`02adc326 : fffffa80`082c5168 fffffa80`082c5168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66 fffff800`00b9c5e0 fffff800`02adce7e : 0000007a`b642f752 fffff800`00b9cc58 00000000`00338d20 fffff800`02c4c688 : nt!KiProcessExpiredTimerList+0xc6 fffff800`00b9cc30 fffff800`02adc697 : 0000001b`7de0c8c4 0000001b`00338d20 0000001b`7de0c85e 00000000`00000020 : nt!KiTimerExpiration+0x1be fffff800`00b9ccd0 fffff800`02ad96fa : fffff800`02c49e80 fffff800`02c57c40 00000000`00000000 fffff880`03fa2db0 : nt!KiRetireDpcList+0x277 fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: X64_0x9F_IMAGE_usbhub.sys BUCKET_ID: X64_0x9F_IMAGE_usbhub.sys Followup: MachineOwner --------- |
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13 Feb 2010 | #3 |
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Gosh, thanks Ken for the lightning quick reply. I appreciate your effort. No, I'm not attempting to overclock. When you say, "download a fresh copy", I'm not quite certain if you mean for me to extract usbhub.sys from my Windows 7 disk, or to find it online.
It seems that most searching for that file point to Windows ME. Can you point me in the right direction in terms of obtaining that file. I assume "install" simply means to copy that file to the location where the current file is located. Am I going to encounter a problem there with the file being in use? Thanks again, Ken. I'll do a system scan right now. |
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13 Feb 2010 | #4 |
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Ken, I ran the recommended scan and the created CBS.LOG file was over 10mb. I have not included it because I didn't know if uploading a file of this size was appropriate. The end message, after running the scan, said that it could not fix the errors but to consult the CBS.LOG file...which I couldn't make heads or tails of. Thanks again, Ken.
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13 Feb 2010 | #5 |
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USBHUB.SYS is a core Windows file. I would try this to fix it:
SFC.EXE /SCANNOW Go to Start and type in "cmd.exe" (without the quotes) At the top of the search box, right click on the cmd.exe and select "Run as adminstrator" In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter. Let the program run and post back what it says when it's done. Beyond that I would suspect (in this order): - attached USB devices - programs that run the attached USB devices - the USB ports on the computer |
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13 Feb 2010 | #6 |
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Thanks for the reply. As I mentioned above, I ran the Scan but there was no fix applied. It returned a 10mb file. I guess I'll enclose it. I was hesitant because I didn't know the protocol. I couldn't make heads or tails out of the CBS.log file. Thanks again.
USBHUB.SYS is a core Windows file. I would try this to fix it:
SFC.EXE /SCANNOW Go to Start and type in "cmd.exe" (without the quotes) At the top of the search box, right click on the cmd.exe and select "Run as adminstrator" In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter. Let the program run and post back what it says when it's done. Beyond that I would suspect (in this order): - attached USB devices - programs that run the attached USB devices - the USB ports on the computer |
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13 Feb 2010 | #7 |
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I've got some vision problems - so I just noticed this:
Quote:
I've been working so it must have something to do with iot not being able to come out of suspend or hibernate.
Stop error when you put a computer that is running Windows 7 or Windows Server 2008 R2 to sleep or into hibernation, or when you restart the computer: "0x9F" Error message when you try to resume a Windows 7-based or a Windows Server 2008 R2-based computer from hibernation: "Stop 0x0000009F" |
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15 Feb 2010 | #8 |
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USASMA, thanks for the thoughts. Neither one of those conditions (regarding the hotfix) fit my situation.
I would still like to know why the SCE.Exe scan was not able to solve my problem. Do you know how to read the CBS.log? And Ken, I have no idea how to obtain and install the usbhub.sys file? The USB devices connected are: Epson Perfection 3170 Scanner Epson Stylus Photo R260 Apple Keyboard Logitech Mouse Logitech headphones Filemate Modem Sandisk Imagemate 8 in 1 When the computer is unattended, I also get a an occasional deep and rather loud pop coming from my speakers. My dogs think someones at the front door. ![]() Thanks! |
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16 Feb 2010 | #9 |
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Just got a new BSOD error message last night: Page_Fault_In_Nonpaged_Area. The minidump is included. Still wondering what the CBS.Log might tell us and I'm still at a loss as to how to replace the potentially corrupt USBHUB.SYS. Thanks!
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18 Feb 2010 | #10 |
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I can't easily read the CBS.log files - they just don't make much sense to me!
This entry says everything is OK, but what about all the stuff before it? Quote:
2010-02-13 11:29:16, Info CSI 000002ee [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
There is nothing that says usbhub.sys is corrupted, I just had you run SFC.EXE to be sure that it wasn't corrupted. In most cases of this sort, it's the hardware or the drivers for the device that are the problem (we assume Windows files are OK because System File Protection is present). More to follow - I'm in a conference right now.... |
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