Freezing issues and BSoD issues. Help please!

Inepsy · 12 Feb 2010

My first problem is that Windows will randomly freeze up and I end up having to hard reboot my system. Windows will also BSOD on me randomly. I've read a number of things online about how to fix it, but nothing seems to help.

Also, another problem, I'm not quite sure how to explain this one. I'm not too computer savvy so forgive me if it doesn't make sense. Windows seems to "lag" from time to time as well. I'll move the mouse and it will appear off somewhere else, just like how you lag in video games, where you would move and appear in other places because the computer can't process it. Also, during this "lag" if there is any audio playing it will "loop"? The sound will repeat until the "lag" spike goes away. This will happen about 3 to 6 times within a few seconds and then it will stop. Sorry if I made that confusing but that's the best way I know how to describe it.

If anyone can offer any suggestion on how to fix these two problems, I would greatly appreciate it.

I've included the most recent minidump file and my system specs.

Processor Information:
Vendor: GenuineIntel
Speed: 2669 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Windows Version:
Windows 7 (64 bit)
NTFS: Supported

Video Card:
Driver: NVIDIA GeForce 8600 GT
DirectX Driver Name: nvd3dum.dll
Driver Version: 8.17.11.9621
DirectX Driver Version: 8.17.11.9621
Driver Date: 11 Jan 2010
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce 8600 GT
VendorID: 0x10de
DeviceID: 0x402
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1440 x 900
Desktop Resolution: 1440 x 900
Primary Display Size: 20.00" x 12.52" (23.58" diag)
50.8cm x 31.8cm (59.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 256 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 4095 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 715302 Mb
Largest Free Hard Disk Block: 419460 Mb
Steam Hard Disk Usage: 18113 Mb
OS Install Date: Dec 31 1969
Installed Packages: Firefox,Windows Firewall

**Capt.Jack Sparrow** · 12 Feb 2010

Hello Welcome to SF,

I guess the issueis with one of the core Windows compenent ndis.sys This problem may occur if you installed the NWLink IPX/SPX/NetBIOS Compatible Transport protocol on your computer and you are using the Driver Verifier Manager to troubleshoot your Ndis.sys driver's Special Pool feature.
Reinstall you display driver and make sure you download them from vendors wensite and NOT from Windows update. Uninstall if your using any third party anitvirus or Firewall see whether that makes any difference. Update you BIOS firmware. If your Overclocking please stop it.

Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW

Probable Cause

Code:

    Image path: \SystemRoot\system32\drivers\ndis.sys
    Image name: ndis.sys
    Timestamp:        Tue Jul 14 04:51:40 2009 (4A5BC184)
    CheckSum:         000F0209
    ImageSize:        000F2000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     NDIS.SYS
    OriginalFilename: NDIS.SYS
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  NDIS 6.20 driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

Description

Code:

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Bugcheck Analysis

Code:

FAULTING_IP: 
+2d0952f00cfdfdc
00000000`00000000 ??              ???
EXCEPTION_PARAMETER1:  0000000000000000
EXCEPTION_PARAMETER2:  0000000000000000
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
CURRENT_IRQL:  2
SYMBOL_STACK_INDEX:  7
SYMBOL_NAME:  ndis!ndisInsertInWorkQueue+72
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: ndis
IMAGE_NAME:  ndis.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc184
FAILURE_BUCKET_ID:  X64_0x1E_ndis!ndisInsertInWorkQueue+72
BUCKET_ID:  X64_0x1E_ndis!ndisInsertInWorkQueue+72

Hope this helps,
Captain