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Windows 7: unexpected shutdown in my windows 7!

12 Feb 2010   #1
sadon

windows 7
 
 
unexpected shutdown in my windows 7!

Good day everyone;
I just assembled my own PC and I have chosen windows 7 to be my operating system. However, I am getting now and then an unexpected shutdown without giving me a prior notice or warning. As a matter of fact, it happened to me twice this day! when I had the first time, I googled the problem and found that I should clean the registry to avoid such error. I did clean my registry after that however, when I came 4 hours later, I got the exact same message again!



here is the details of the message I got:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002D3CE13
BCP3: FFFFF880079B0EE0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021210-21060-01.dmp
C:\Users\sadon\AppData\Local\Temp\WER-40482-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409





please guys, help me to overcome this problem.



My System SpecsSystem Spec
.
12 Feb 2010   #2
Wishmaster

Windows 7 Home Premium 64bit
 
 

We will need some information to help you.


System Specs, and dmp file please.

Registry Cleaners will not solve a BSOD due to hardware or dirvers. in fact, they do far more harm than they do good.
Especially on a fresh install of Windows.
My System SpecsSystem Spec
12 Feb 2010   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Download Blue Screen View BlueScreenView - blue screen of death (STOP error) information.
It will give you the Bsod information.
My System SpecsSystem Spec
.

12 Feb 2010   #4
sadon

windows 7
 
 

Quote   Quote: Originally Posted by Wishmaster View Post
We will need some information to help you.


System Specs, and dmp file please.

Registry Cleaners will not solve a BSOD due to hardware or dirvers. in fact, they do far more harm than they do good.
Especially on a fresh install of Windows.
thank you Wishmaster,
please have a look.

https://www.sevenforums.com/attachmen...1&d=1266055045
My System SpecsSystem Spec
12 Feb 2010   #5
sadon

windows 7
 
 

sorry,
i forgot about the dmp file. How can i get? i do not know where is it in my win 7
My System SpecsSystem Spec
13 Feb 2010   #6
sadon

windows 7
 
 

Quote   Quote: Originally Posted by Jacee View Post
Download Blue Screen View BlueScreenView - blue screen of death (STOP error) information.
It will give you the Bsod information.

I followed the steps in this page. Please have a look at the snapshot from BlueScreenView:





please help.
My System SpecsSystem Spec
13 Feb 2010   #7
usasma
Microsoft MVP

 
 

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.
My System SpecsSystem Spec
13 Feb 2010   #8
sadon

windows 7
 
 

i think my machine is now stable. I have run Windows Memory Diagnostic and everything seems to work fine after.


Thank you very much guys for you help.
My System SpecsSystem Spec
15 Feb 2010   #9
sadon

windows 7
 
 

Quote   Quote: Originally Posted by usasma View Post
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.


sorry my friend,
I woke up today and found the recovered from unexpected shutdown message. Yesterday and the day before, I had no problem! Maybe the reason of unexpected shutdown is because I was downloading a 3 GB file and I was expecting it to be completely downloaded when I wake up.


I have zipped all the dmp files I found in the folder you told me to visit. Please open the attached zip file to see them.
My System SpecsSystem Spec
15 Feb 2010   #10
sadon

windows 7
 
 

Man! I just got another crash. it definitely involves downloading! I was trying to download Google talk and then the blue screen came up.


please open the attached zip file.
My System SpecsSystem Spec
Reply

 unexpected shutdown in my windows 7!




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