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Windows 7: BSOD at random times

17 Feb 2010   #21
jpjones2288

Windows 7 x64 Build 7600
 
 

OK.. I got another BSOD. This is really frustrating. The whole reason I built this new computer was because my old computer was giving me similar problems and now I am going through almost the same thing. Here is the minidump.


My System SpecsSystem Spec
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17 Feb 2010   #22
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jpjones2288 View Post
OK.. I got another BSOD. This is really frustrating. The whole reason I built this new computer was because my old computer was giving me similar problems and now I am going through almost the same thing. Here is the minidump.

Have you run a system file check yet?

(type cmd in search>right click and run as admin>sfc /scannow)

And it appears firefox was involved in this last crash.


Ken
My System SpecsSystem Spec
17 Feb 2010   #23
jpjones2288

Windows 7 x64 Build 7600
 
 

I ran the SFC and it said Windows Resource Protection found corrupt files but was unable to fix some of them. Then it pointed me to a CBS.log, which I cannot make sense of. Maybe someone here can make something out of it.

Once again, I really appreciate the help!

Edit: I tried to go through and install all the latest drivers/BIOS on the ASUS site after this event. I will report back anything I notice.
My System SpecsSystem Spec
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18 Feb 2010   #24
jpjones2288

Windows 7 x64 Build 7600
 
 

Well, updating the drivers did not seem to work for me. I got another BSOD while browsing, which seems to be more common. After updating the drivers it seems like I am getting less BSODs. A couple days ago it was happening every time I shutdown and restarted my PC.

I am really stumped.
My System SpecsSystem Spec
18 Feb 2010   #25
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jpjones2288 View Post
Well, updating the drivers did not seem to work for me. I got another BSOD while browsing, which seems to be more common. After updating the drivers it seems like I am getting less BSODs. A couple days ago it was happening every time I shutdown and restarted my PC.

I am really stumped.

Hey JP

thi some was caused by firefox. I would lauch it in safe mode to see if one of the add-ons are causing it.

Also I would run a system file check
type cmd in search>right click and run as admin>sfc /scannow.

let us know the results

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\021810-26005-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c10000 PsLoadedModuleList = 0xfffff800`02e4de50
Debug session time: Thu Feb 18 04:02:22.060 2010 (GMT-5)
System Uptime: 0 days 0:42:56.200
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa8363c18010, 2, 1, fffff80002ca735f}

Probably caused by : win32k.sys ( win32k!memcpy+d6 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa8363c18010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ca735f, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb80e0
 fffffa8363c18010 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiReplenishPageSlist+100
fffff800`02ca735f f00fba6b1000    lock bts dword ptr [rbx+10h],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  firefox.exe

TRAP_FRAME:  fffff88009136d00 -- (.trap 0xfffff88009136d00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00ecc02600ecc026 rbx=0000000000000000 rcx=000000001484a008
rdx=fffff900afa50464 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960001b37a6 rsp=fffff88009136e98 rbp=fffff88009136f70
 r8=0000000000001db8  r9=00000000000000bb r10=00ecc02600ecc026
r11=00000000148499c4 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
win32k!memcpy+0xd6:
fffff960`001b37a6 4c8951f8        mov     qword ptr [rcx-8],r10 ds:0018:00000000`1484a000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c81469 to fffff80002c81f00

STACK_TEXT:  
fffff880`09136748 fffff800`02c81469 : 00000000`0000000a fffffa83`63c18010 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`09136750 fffff800`02c800e0 : fffffa80`05e8e9a0 fffffa83`63c18000 00000000`00000020 00000000`005801c6 : nt!KiBugCheckDispatch+0x69
fffff880`09136890 fffff800`02ca735f : 00000000`005801c6 fffff960`0017b681 00000000`00000200 fffff960`001849eb : nt!KiPageFault+0x260
fffff880`09136a20 fffff800`02ca788f : fffff800`02eba400 00000000`00000000 fffffa80`03c1e000 fffffa80`03c1c800 : nt!MiReplenishPageSlist+0x100
fffff880`09136a80 fffff800`02c9d27a : fffff680`000a4250 00000000`00000002 00000000`00000000 ffffffff`ffffffff : nt!MiRemoveAnyPage+0x24f
fffff880`09136ba0 fffff800`02c7ffee : 00000000`00000001 fffff900`c4299e28 fffff900`c0215500 fffff800`00000002 : nt!MmAccessFault+0x169a
fffff880`09136d00 fffff960`001b37a6 : fffff960`0017b681 00000000`14e1afff fffffa80`0d64e8b0 00000000`00000033 : nt!KiPageFault+0x16e
fffff880`09136e98 fffff960`0017b681 : 00000000`14e1afff fffffa80`0d64e8b0 00000000`00000033 00000000`0000076f : win32k!memcpy+0xd6
fffff880`09136ea0 fffff960`001757f8 : 00000000`00000001 00000000`00000000 00000000`00000000 fffff880`09137270 : win32k!vSrcCopyS32D32Identity+0x71
fffff880`09136ed0 fffff960`002e3994 : fffff900`c33fb368 fffff900`c4200018 00000000`00000000 fffff900`c01df760 : win32k!EngCopyBits+0x908
fffff880`091371e0 fffff960`001c571f : ffffffff`bc010e3d fffffa80`0b8e6780 fffff880`09137520 00000000`0008c2f8 : win32k!NtGdiBitBltInternal+0xc94
fffff880`091373c0 fffff800`02c81153 : 00000000`00000000 00000000`0185000f fffff900`c08858e0 00000000`75172450 : win32k!NtGdiBitBlt+0x5b
fffff880`09137430 00000000`751bfc4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008c2d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x751bfc4a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!memcpy+d6
fffff960`001b37a6 4c8951f8        mov     qword ptr [rcx-8],r10

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  win32k!memcpy+d6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc5e0

FAILURE_BUCKET_ID:  X64_0xA_win32k!memcpy+d6

BUCKET_ID:  X64_0xA_win32k!memcpy+d6

Followup: MachineOwner
---------
My System SpecsSystem Spec
18 Feb 2010   #26
jpjones2288

Windows 7 x64 Build 7600
 
 

I will test fox in safe mode. I ran the SFC and it said Windows Resource Protection found corrupt files but was unable to fix some of them. Then it pointed me to a CBS.log

My System SpecsSystem Spec
22 Feb 2010   #27
jpjones2288

Windows 7 x64 Build 7600
 
 

I tested in Firefox in safemode and I ended up changing the timings for my ram in bios and ran only necessary files at startup and everything seemed to work better..but the bsods have not gone away.. I really do not know what to do.
My System SpecsSystem Spec
22 Feb 2010   #28
DT Roberts

XP x86, Vista x86, Windows 7 x64, Ubuntu 9.10
 
 

I see that you're using a virtual CD/DVD drive program (Daemon Tools, Alcohol 120%, etc.). They are notorious for causing BSOD's in Windows Vista/Windows 7. Uninstall the program and let us know if BSOD's persist.
My System SpecsSystem Spec
22 Feb 2010   #29
jpjones2288

Windows 7 x64 Build 7600
 
 

I thought I uninstalled all of those programs, but apparently I missed one. I will see if anything changes.
My System SpecsSystem Spec
26 Feb 2010   #30
jpjones2288

Windows 7 x64 Build 7600
 
 

After testing, I think I may have a motherboard issue.

I noticed that when I set the corsair recommended speed, timings and voltage for my ram (1333mhz at 9-9-9-24 1.50v) Windows 7 ultimate 64 bit will not boot. When I set them lower, it boots fine (BSODs of course.) Has anyone ever dealt with anything like this?

I can set my timings properly when I only have 3 modules installed (in the orange slots) but when I add any modules in the black slots, I start to notice this issue. I also have tested one module in orange and one in black (I swapped them with others to make sure) and have gotten errors in memtest86+ immediately.

I think this may be causing my BSODs. How can I properly test for motherboard issues?
My System SpecsSystem Spec
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 BSOD at random times




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