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Windows 7: Bluescreen on new Win7 install

15 Feb 2010   #1
gregrocker

 
Bluescreen on new Win7 install

Friend has a chronic periodic bluescreen on new install to Latitude C640. Using Dell's video graphics driver which replaced the stock MS in installer (to get sleep), so I'm hesitant to roll it back if bugcheck shows some other cause. Google won't find any hits on this combo of stop codes:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2/14/2010 1:44:26 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Robert-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x94cb76c4, 0x80f391a8, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021410-27729-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-02-14T21:44:26.000000000Z" />
<EventRecordID>2092</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Robert-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000008e (0xc0000005, 0x94cb76c4, 0x80f391a8, 0x00000000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">021410-27729-01</Data>
</EventData>
</Event>

Appreciate any help from bugchecker geniuses.


My System SpecsSystem Spec
.
15 Feb 2010   #2
myzr7

Windows 7 Ulti. x64
 
 

Greg , You need to post the file found at this address C:\Windows\MEMORY.DMP. Report Id: 021410-27729-01. It will most likly tell the driver that caused the problem. Post it in the bugs section where the true pro's will look as well as novices such as myself.
My System SpecsSystem Spec
15 Feb 2010   #3
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello Greg,

Is there anyway you can find the Dump file and post it ?? If you need to know about the Bugcheck here is the link BSOD Index but still if we have the dump it would be helpful

- Captain
My System SpecsSystem Spec
.

15 Feb 2010   #4
gregrocker

 

Will do tomorrow when I am back there. Thanks guys
My System SpecsSystem Spec
18 Feb 2010   #5
usasma
Microsoft MVP

 
 

The MEMORY.DMP file will be located in C:\Windows - and it's gonna be too big to upload here.
Zip it up and then upload it to a free file hosting service (don't use RapidShare as most analysts can't access it) and post the link here.
My System SpecsSystem Spec
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 Bluescreen on new Win7 install




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