Bsod Crashes Also, No known reason


  1. Posts : 4
    Windows 7 64-bit
       #1

    Bsod Crashes Also, No known reason


    I have no idea why this is happening. I was running W7 RC and Never once had a problem. I installed Pro 7 from scratch and have been having problems since. I am completely lost I have only enough time to read "page fault error" or something like that.

    Any Help and direction is going to be awesome, as I have already turned to you guys for so many resources from you guys.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    B26ninspot said:
    I have no idea why this is happening. I was running W7 RC and Never once had a problem. I installed Pro 7 from scratch and have been having problems since. I am completely lost I have only enough time to read "page fault error" or something like that.

    Any Help and direction is going to be awesome, as I have already turned to you guys for so many resources from you guys.
    These crashes are being caused by memory corruption. It was caused by either nero (which has problems in win 7) or your comodo firewall.

    Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

    I would
    uninstall comodo and nero to see if it fixes the memory corruption
    download memtestx86 and run it for 5 passes
    run a system file check
    type cmd in search>right click and run as admin>sfc /scannow

    let us know the results as you may have to re-run it

    Ken




    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\New folder\021510-14445-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02e4a000 PsLoadedModuleList = 0xfffff800`03087e50
    Debug session time: Mon Feb 15 19:26:08.024 2010 (GMT-5)
    System Uptime: 0 days 0:03:04.068
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {ffffce802e7402b0, 1, fffff88001081840, 7}
    
    Unable to load image \SystemRoot\System32\DRIVERS\cmdguard.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for cmdguard.sys
    *** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
    
    Could not read faulting driver name
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffffce802e7402b0, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff88001081840, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000007, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030f20e0
     ffffce802e7402b0 
    
    FAULTING_IP: 
    fltmgr!FltIsDirectory+0
    fffff880`01081840 48895cff10      mov     qword ptr [rdi+rdi*8+10h],rbx
    
    MM_INTERNAL_CODE:  7
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  NERO-8.1.1.0B_
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff8800824d0e0 -- (.trap 0xfffff8800824d0e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=9990000033543901 rbx=0000000000000000 rcx=fffffa80052955a0
    rdx=fffffa8004a0f010 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88001081840 rsp=fffff8800824d278 rbp=0000000000000000
     r8=fffff8800824d2f1  r9=0000000000000000 r10=fffffa8004c0dab0
    r11=0000000000000011 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz ac pe cy
    fltmgr!FltIsDirectory:
    fffff880`01081840 48895cff10      mov     qword ptr [rdi+rdi*8+10h],rbx ds:be00:00000000`00000010=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002f39b19 to fffff80002ebbf00
    
    STACK_TEXT:  
    fffff880`0824cf78 fffff800`02f39b19 : 00000000`00000050 ffffce80`2e7402b0 00000000`00000001 fffff880`0824d0e0 : nt!KeBugCheckEx
    fffff880`0824cf80 fffff800`02eb9fee : 00000000`00000001 fffff8a0`02801c70 00000000`00000000 fffffa80`00000201 : nt! ?? ::FNODOBFM::`string'+0x40edb
    fffff880`0824d0e0 fffff880`01081840 : fffff880`015e6a87 fffffa80`069240c0 fffff880`015ea10a fffffa80`04a0f010 : nt!KiPageFault+0x16e
    fffff880`0824d278 fffff880`015e6a87 : fffffa80`069240c0 fffff880`015ea10a fffffa80`04a0f010 00000000`00000000 : fltmgr!FltIsDirectory
    fffff880`0824d280 fffffa80`069240c0 : fffff880`015ea10a fffffa80`04a0f010 00000000`00000000 00000000`00000072 : cmdguard+0xfa87
    fffff880`0824d288 fffff880`015ea10a : fffffa80`04a0f010 00000000`00000000 00000000`00000072 00000000`10000004 : 0xfffffa80`069240c0
    fffff880`0824d290 fffffa80`04a0f010 : 00000000`00000000 00000000`00000072 00000000`10000004 fffffa80`069240c0 : cmdguard+0x1310a
    fffff880`0824d298 00000000`00000000 : 00000000`00000072 00000000`10000004 fffffa80`069240c0 fffff880`015e92bb : 0xfffffa80`04a0f010
    
    
    STACK_COMMAND:  kb
    
    CHKIMG_EXTENSION: !chkimg -lo 50 -db !fltmgr
    8 errors : !fltmgr (fffff88001081843-fffff8800108187b)
    fffff88001081840  48  89  5c *ff  10  48  89  6c  24  18  48 *ff  74  24  20  57 H.\..H.l$.H.t$ W
    fffff88001081850  48  83  ec *ff  41  c6  00  00  48  83  79 *ff  00  49  8b  f0 H...A...H.y..I..
    fffff88001081860  48  8b  ea *ff  8b  d9  75  0a  b8  ef  00 *ff  c0  e9  b8  00 H.....u.........
    fffff88001081870  00  00  ff *ff  f8  17  00  00  85  c0  74 *ff  33  c0  e9  a7 ..........t.3...
    
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  STRIDE
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    
    Followup: memory_corruption
    ---------
      My Computer


  3. Posts : 4
    Windows 7 64-bit
    Thread Starter
       #3

    Wow WOW is all I can say. That was fast as lightning. I haven't been able to even install nero. I can uninstall Comodo. But then am wandering what I am going to do with out those programs. I have ran memtest86 on each module for 24 hours or so with no issues. So is it more likely the OS is the Problem and not the memory. I have some experience with computers but am wondering about my purchase of W7-64. Any suggestions???
      My Computer


  4. Posts : 4
    Windows 7 64-bit
    Thread Starter
       #4

    I have since had 3 BSODs since your reply. What in the world have I got myself into??? Please help.
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #5

    B26ninspot said:
    I have since had 3 BSODs since your reply. What in the world have I got myself into??? Please help.
    Hello B26ninspot,

    You dump file is pointing to HIDCLASS.SYS i.e. HIDClass Devices which are devices include keyboard, mouse, and joystick devices attached to PS/2, serial, and game ports so make sure you have the latest drivers installed.


    Run the Memory Diagnostic & HD Diagnostic


    Also i would recommend to run System Integrity Checker
    Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW


    Also update the following drivers

    Code:
    VMNetSrv.sys   1/24/2007 5:35:46 PM                        
    vmm.sys        2/18/2007 1:41:21 PM                        
    timntr.sys     9/12/2008 8:19:48 PM                        
    tifsfilt.sys   9/12/2008 8:20:44 PM                        
    snman380.sys   9/16/2008 10:39:00 PM                        
    tdrpm140.sys   10/3/2008 9:46:36 PM 

    Hope this helps,
    Captain
      My Computer


  6. Posts : 4
    Windows 7 64-bit
    Thread Starter
       #6

    dear Captain,

    I wish I was as smart as you and the others that offer up advice and answers on here. Then I would not be bothering you on your own time. Is there a way to tell how/what you use and ways you get your BSOD info from. I would really like to take care of my problem without expecting so much from everyone here.

    I have run SFC with no errors and now have my drivers up to date. I am still getting errors but am not sure if they are linked to the memory I am cont trying to get to work now after switching to W7 -64bit

    I am unsure how to update the other items you listed on the post also
      My Computer


  7. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #7

    B26ninspot said:
    dear Captain,

    I wish I was as smart as you and the others that offer up advice and answers on here. Then I would not be bothering you on your own time. Is there a way to tell how/what you use and ways you get your BSOD info from. I would really like to take care of my problem without expecting so much from everyone here.

    I have run SFC with no errors and now have my drivers up to date. I am still getting errors but am not sure if they are linked to the memory I am cont trying to get to work now after switching to W7 -64bit

    I am unsure how to update the other items you listed on the post also
    Well this is something you get from experience the number of analysis to do. Anyway coming back to the point. The updates for the drivers isn't that hard to find. Just Google them you'll find what program uses that driver. Once you find it go to their website and you will find the download section from their download the latest one.

    Good Luck,
    Captain
      My Computer


  8. Posts : 77
    xp, vista, seven
       #8

    RAM


    Try swapping your ram with different ones,\
    If that works fine try your old ram one at a time, this will help you isolate the defective ram. Once you have done that get a new ram and you should be good to go
      My Computer


 

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