Is there reboot or restart log to explain why or what?


  1. Posts : 2
    Windows 7 x64
       #1

    Is there reboot or restart log to explain why or what?


    I get a system restart sometimes. Is there a log anywhere I can find out why the pc says this occurred?
      My Computer


  2. Posts : 31,250
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #2

    Random re-boots are a difficult thing to trace as the actual event does not give the operating system time to react and write an error message - you may find some clues in the Event manager - but this may be misleading as the actual cause of the re-boot is rarely logged.

    To find the Event Log right click on Computer and select manage

    The most common cause of random re-boots is probably the Power supply but of course there are other possibilities.

    First things to do is check that the specification of the PSU is sufficient for the hardware installed
      My Computers


  3. Posts : 1,508
    Lion
       #3

    You can also let us know whether your system restarts when it is left idle or whenever you try to invoke some action. Like starting a application, playing songs/vdos etc.
      My Computer


  4. Posts : 2
    Windows 7 x64
    Thread Starter
       #4

    Thank you. The even log was what I was looking for.
      My Computer


  5. Posts : 4
    Windows 7 Professional x64
       #5

    Also having this problem


    I am also having this problem. It's happened 2 or 3 times so far (I got a new machine a couple of months ago) and it always happens when I am away and the machine is idle. At first I thought it was Windows Update but I have that set to not install without my telling it to do so. I looked at the Task Manager and figured out how long the system has been up, so I went to System Events and found the events after the reboot. I've got this message after it restarts:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    The first message after the reboot is at 11:40:32am and the previous message was at 10:17 so there is nothing obvious there (I guess it could show that it was not a clean shutdown since there are likely lost messages). I checked my C: disk for files modified around 11:40 to see if I could figure out what was going on when it rebooted. At 11:38, there is activity in
    C:\Users\bill\AppData\Local\Microsoft\Feeds\FeedsStore.feedsdb-ms

    Also FeedsStore.feedsdb-ms and Internet Explorer Suggested Sites~.feed-ms in the same directory structure.

    C:\Windows\System32\LogFiles\Scm\aefab29b-12d7-4c00-bffa-514e5df093ac

    Obviously other files might have been updated right before the reboot but they've been updated since then.

    I doubt this has anything that will help solve the problem but hopefully the next person who has it will add their information and maybe we can figure it out.
      My Computer


  6. Posts : 365
    Windows 10 Pro - 64 bit
       #6

    MisterBill2 said:
    I am also having this problem. It's happened 2 or 3 times so far (I got a new machine a couple of months ago) and it always happens when I am away and the machine is idle. At first I thought it was Windows Update but I have that set to not install without my telling it to do so. I looked at the Task Manager and figured out how long the system has been up, so I went to System Events and found the events after the reboot. I've got this message after it restarts:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    The first message after the reboot is at 11:40:32am and the previous message was at 10:17 so there is nothing obvious there (I guess it could show that it was not a clean shutdown since there are likely lost messages). I checked my C: disk for files modified around 11:40 to see if I could figure out what was going on when it rebooted. At 11:38, there is activity in
    C:\Users\bill\AppData\Local\Microsoft\Feeds\FeedsStore.feedsdb-ms

    Also FeedsStore.feedsdb-ms and Internet Explorer Suggested Sites~.feed-ms in the same directory structure.

    C:\Windows\System32\LogFiles\Scm\aefab29b-12d7-4c00-bffa-514e5df093ac

    Obviously other files might have been updated right before the reboot but they've been updated since then.

    I doubt this has anything that will help solve the problem but hopefully the next person who has it will add their information and maybe we can figure it out.
    Hello : You can get who crashed from here Resplendence Software - WhoCrashed, automatic crash dump analyzer

    run the program and it will tell you why your computer crashed ..

    this has worked great for me ..
      My Computer


  7. Posts : 4
    Windows 7 Professional x64
       #7

    Thanks for the suggestion. I installed the program but it did not find any dump files. However, I realized that I just ran the CCLEANER program today because I installed a new version and I am sure it deleted any dump files that existed. If this happens again, I will be ready .
      My Computer


 

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