Windows 7 Ultimate 64 bit crash


  1. Posts : 4
    Windows 7 Ultimate Edition 64 bit
       #1

    Windows 7 Ultimate 64 bit crash


    Guys, I'm using Windows 7 Ultimate Edition x64 on my PC. Occasionally my system crashes without any warning. The event viewer referred to the event as :-
    Kernel-Power
    Event id - 41
    Task Category - 63
    It's random, some days it won't crash at all, on others, like today, it kept crashing again and again.
    At first it was a crash in the middle of the session. After that I restart the system, the log-in screen comes, I enter my password and when I hit enter, before logging in it crashes. Now, I took my 8400 GS off the motherboard and turned the sytem on with the integrated GeForce 7100 mGPU. It started normally.
    It seems it crashes for no reason at all, I have all the latest drivers, my power supply is adequate (450 W). Please help me out here.
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Are you getting a BSOD? If so attach the .dmp file for anaylsis...

    [1 - Novice] How to ask for help with a BSOD problem
      My Computer


  3. Posts : 4
    Windows 7 Ultimate Edition 64 bit
    Thread Starter
       #3

    No, I'm not getting a BSOD. It's just a complete shut down.
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    Enter viewer in the search box and open up the event viewer...Windows log...applications and check for any critical errors (red circle) and take a screenshot, then attach it to your next post so we can take a look at it...
      My Computer


  5. Posts : 4
    Windows 7 Ultimate Edition 64 bit
    Thread Starter
       #5

    There isn't any error in the applications section. But the administrative section has got plenty of them.
    Shall I upload those errors, or is it unnecessary?
      My Computer


  6. Posts : 4
    Windows 7 Ultimate Edition 64 bit
    Thread Starter
       #6

    GUys I need help..pleaase...it's hard to deal with a randomly booting PC !! Can't work or do anything. I asked if it would be fruitful to post the screenshot of the admininstrative events, no reply on that. I'm posting both of them now.

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 17-02-2010 11:59:26
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Batcomputer
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-02-17T06:29:26.578125000Z" />
    <EventRecordID>1281</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Batcomputer</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

      My Computer


 

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