tcpip.sys Crash

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  1. Posts : 29
    Windows 7
       #1

    tcpip.sys Crash


    My computer just randomly crashes.
    I can't really read everything, cause the computer would just turn off before I could read everything.

    But I did get this,
    It had to do something with tcpip.sys
    And I think it said Memory Dump.

    This hasn't happened to me since I installed Windows 7.

    I'm using Build 7068
      My Computer


  2. Posts : 1,519
    El Capitan / Windows 10
       #2

    Hold down the Windows key, press Pause. Click Advanced system settings, then Settings under Startup and recovery. You should see this:
    Attachment 7216
    Uncheck Automatically restart.
    Next time it happens write down everything exactly as it's shown on the blue screen and post it here and I will try to fix it for you.
      My Computer


  3. Posts : 29
    Windows 7
    Thread Starter
       #3

    baarod said:
    Hold down the Windows key, press Pause. Click Advanced system settings, then Settings under Startup and recovery. You should see this:
    Attachment 7216
    Uncheck Automatically restart.
    Next time it happens write down everything exactly as it's shown on the blue screen and post it here and I will try to fix it for you.
    Thanks,

    I will post it when it happens again.

    Just out of curiosity, what is this called, Is it called blue screen of death.
      My Computer


  4. Posts : 1,519
    El Capitan / Windows 10
       #4

    ChudaPati09 said:
    Thanks,

    I will post it when it happens again.

    Just out of curiosity, what is this called, Is it called blue screen of death.
    Well, it's certainly not the pink screen of happiness.

    Official terminology is a BUGCHECK but people have called it the "BSoD" or "Blue Screen of Death". Mostly folks blame Windows when 99% of the time it's some hardware vendor hiring substandard developers to code their device drivers.
      My Computer


  5. Posts : 29
    Windows 7
    Thread Starter
       #5

    oh ok,

    Ya so today morning around 10ish it happened again.
    I wrote it down and this is what it said.
    Hope it helps.
    Thanks for your help

    A problem has been detected and windows has been shut down to prevent damage to your computer.

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask yuour hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or sofware. Disable BIOS memory options such as caching or shadowing.
    If you need to use Safe Mode to remove or disable components, restart
    your computer. press F8 to select Advanced Startup Options, and then select Safe Mode.

    Technical information:

    ***STOP: 0x000000D1 (0x00000014, 0x00000002, 0x00000000, 0x88EA42A7)

    *** tcpip.sys - Address 88E42A7 base at 88E1C000, DateStamp 49c57dd0

    Collecting data for crash dump ...
    Initializing disk for crash dump ...
      My Computer


  6. Posts : 1,519
    El Capitan / Windows 10
       #6

    ChudaPati09 said:
    oh ok,

    Ya so today morning around 10ish it happened again.
    I wrote it down and this is what it said.
    Hope it helps.
    Thanks for your help
    Update your network adapter driver to fix this. What network hardware are you using? Ethernet or WiFi? Make and model please...
      My Computer


  7. Posts : 29
    Windows 7
    Thread Starter
       #7

    Umm,

    I'm using Wireless,
    I don't know what model.
    But the laptop is a Lenovo Y510.
    I looked in Device Manager, I think this might be the model I'm not sure
    Intel(R) PRO/Wireless 3945ABG Network Connection
      My Computer


  8. Posts : 1,519
    El Capitan / Windows 10
       #8

    Use the download link below to get the latest driver-only update for your hardware. There were several tcpip.sys crashes noted during a search of online errata.

    Confirm Download
      My Computer


  9. Posts : 29
    Windows 7
    Thread Starter
       #9

    Ok thanks,
    I will report back in 2 - 3 days on how well the new driver did.
    Thanks
      My Computer


  10. Posts : 29
    Windows 7
    Thread Starter
       #10

    Ok,

    So The computer was fine for the last couple days,
    I didn't know if i installed the driver right.
    So I uninstalled it and then reinstalled it using, iProDifX.exe. I ran it under "Run As Administrator".

    It was alrite till I connected to my wireless router.
    After I type in my password, it will try to identify it. but then it crashed.

    *** tcpip.sys - Address 88EC02A7 base at 88E38000, DateStamp 49c57dd0

    Thats the error message I got.

    Then I had a backup of the driver and I installed that and same thing after entering password and trying to identify it. Computer will crash.

    This is what I got that time.
    *** tcpip.sys - Address 890B02A7 base at 89028000, DateStamp 49c57dd0

    Then I had an external wireless card, that connected via USB.
    I installed the drivers and same thing happened.
    But I got a different error message.

    *** tcpip.sys - Address 88EBE2A7 base at 88E36000, DateStamp 49c57dd0

    Now this time I went and disabled the Intel Wireless driver, through Device Manager, and connected my external wireless card and now I'm back on.

    So I don't know what happened, but it's not working.
    Well my internal Wireless Card.
      My Computer


 
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