BSOD 124 code please help DUmp attached


  1. Posts : 29
    7 ultima 32 bit
       #1

    BSOD 124 code please help DUmp attached


    HI all - i decide to replace my Pentium D with a Q6600 2.4 Ghz on windows 7 . For 20 mins it was fine then the first bsd - then another - re boot ok for 10 mins then another ....... so i re install windows just before desktop -bsd. Try ram sticks one by one but no good. Im sure there is no overheating - i updated the dell bios to 2.4.0 -i applied thermal paste. The main board Q6600 and 775socket are all compatiable - voltage is fine. ran mem test 5 times ok.
    I feel that it has somthing to do with the driver i installed for the 8400GS card as i see some people using lap top drivers from different sites -
    ANY HELP IS WELCOME
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    sepholdem said:
    HI all - i decide to replace my Pentium D with a Q6600 2.4 Ghz on windows 7 . For 20 mins it was fine then the first bsd - then another - re boot ok for 10 mins then another ....... so i re install windows just before desktop -bsd. Try ram sticks one by one but no good. Im sure there is no overheating - i updated the dell bios to 2.4.0 -i applied thermal paste. The main board Q6600 and 775socket are all compatiable - voltage is fine. ran mem test 5 times ok.
    I feel that it has somthing to do with the driver i installed for the 8400GS card as i see some people using lap top drivers from different sites -
    ANY HELP IS WELCOME
    Hello Welcome to SF,

    Follow this article this should help you https://www.sevenforums.com/crash-loc...-what-try.html

    Good Luck,
    Captain
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    sepholdem said:
    HI all - i decide to replace my Pentium D with a Q6600 2.4 Ghz on windows 7 . For 20 mins it was fine then the first bsd - then another - re boot ok for 10 mins then another ....... so i re install windows just before desktop -bsd. Try ram sticks one by one but no good. Im sure there is no overheating - i updated the dell bios to 2.4.0 -i applied thermal paste. The main board Q6600 and 775socket are all compatiable - voltage is fine. ran mem test 5 times ok.
    I feel that it has somthing to do with the driver i installed for the 8400GS card as i see some people using lap top drivers from different sites -
    ANY HELP IS WELCOME
    This crash was indeed caused by hardware. See here for what it means and how to fix. https://www.sevenforums.com/crash-loc...-what-try.html

    Let us know if you need help

    Ken
      My Computer


  4. Posts : 29
    7 ultima 32 bit
    Thread Starter
       #4

    Thanks guys - but i have swapped every bit of hardware and still same problem - i have also went though the checklist Mr jacksparrow posted - but no joy.
    However when i did uninstall my graphics card drivers i stopped getting the BSOD - then i went to the NVidea site and updated the latest driver and i got BSOD again - i have tried to the read the dump files and debbuging stuff and symbols but its got my head messed up. Is there any info on the dumpfile plz - thanks in advance
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    sepholdem said:
    Thanks guys - but i have swapped every bit of hardware and still same problem - i have also went though the checklist Mr jacksparrow posted - but no joy.
    However when i did uninstall my graphics card drivers i stopped getting the BSOD - then i went to the NVidea site and updated the latest driver and i got BSOD again - i have tried to the read the dump files and debbuging stuff and symbols but its got my head messed up. Is there any info on the dumpfile plz - thanks in advance

    The entire analysis is below.

    Where did you get your win dvd from?

    The debugger doesnt have the correct symbols because it is a different build

    Code:
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\DUMP1f62.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0x82843000 PsLoadedModuleList = 0x82982570
    Debug session time: Wed Feb 17 17:03:33.850 2010 (GMT-5)
    System Uptime: 0 days 0:46:34.004
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........
    Loading User Symbols
    Loading unloaded module list
    ......
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 84e8101c, Address of the WHEA_ERROR_RECORD structure.
    Arg3: b2000040, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000800, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_WHEA_ERROR_RECORD_HEADER                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_WHEA_ERROR_RECORD_HEADER                  ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    
    ADDITIONAL_DEBUG_TEXT:  
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
    
    FAULTING_MODULE: 82843000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    80e088ac 8281af3f 00000124 00000000 84e8101c nt+0xd1454
    80e088e8 82906004 8671e4c9 84e8101c 82898870 hal+0xef3f
    80e08918 8281b1f1 84e82ea8 82828e40 00000000 nt+0xc3004
    80e08a2c 8281b2e3 84e82ea8 84e82ef8 00000004 hal+0xf1f1
    80e08a50 8281b3ff 00000000 84e82ef8 00000000 hal+0xf2e3
    80e08a70 8281b548 00000000 84e82ea8 80e08b90 hal+0xf3ff
    80e08a80 828115f5 00000000 00000000 00000000 hal+0xf548
    80e08b90 8280e261 00000002 80e03750 00000000 hal+0x55f5
    00000000 00000000 00000000 00000000 00000000 hal+0x2261
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    Followup: MachineOwner
    ---------
      My Computer


  6. Posts : 29
    7 ultima 32 bit
    Thread Starter
       #6

    Thanks ZigZag - i got the win dvd off a friend - maybe its a non legal one its called win 7 tiny -has alot of stuff stripped out but has some very useful applications . Maybe i try the a different o/s and re-post ?
    I just bought the q6600 a few weeks ago brand new from canada - i hope thats not the problem !!
      My Computer


  7. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #7

    sepholdem said:
    Thanks ZigZag - i got the win dvd off a friend - maybe its a non legal one its called win 7 tiny -has alot of stuff stripped out but has some very useful applications . Maybe i try the a different o/s and re-post ?
    I just bought the q6600 a few weeks ago brand new from canada - i hope thats not the problem !!
    Well I'm sorry .. Here were would only support Legal version of Windows.

    - Captain
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    sepholdem said:
    Thanks ZigZag - i got the win dvd off a friend - maybe its a non legal one its called win 7 tiny -has alot of stuff stripped out but has some very useful applications . Maybe i try the a different o/s and re-post ?
    I just bought the q6600 a few weeks ago brand new from canada - i hope thats not the problem !!

    Knew it wasnt MS because of the build. It wold be a whole lot easier for us to support something we know.

    Ken
      My Computer


 

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