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Windows 7: Random BSoD, I have some info for it.

17 Feb 2010   #1
alankoenig84

Microsoft Windows 7 Professional 64-bit
 
 
Random BSoD, I have some info for it.

After multiple attempts to retrieve the minidump file, I figured i was doing it wrong. But Microsoft somehow sent this message to me.....(look below)
Not really sure what it all means, HOWEVER, when the next BSoD occurs, I will have .zip the file ASAP.
But here is what I have found so far.

Thanks for ANY help in advance!!!
Thank you!





Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 82AC3DC8
BCP3: 8CF27574
BCP4: 8CF27150
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021510-52681-01.dmp
C:\Users\Alan\AppData\Local\Temp\WER-63492-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.
17 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by alankoenig84 View Post
After multiple attempts to retrieve the minidump file, I figured i was doing it wrong. But Microsoft somehow sent this message to me.....(look below)
Not really sure what it all means, HOWEVER, when the next BSoD occurs, I will have .zip the file ASAP.
But here is what I have found so far.

Thanks for ANY help in advance!!!
Thank you!

We really need the actual DMP file. use this to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html

thanks


Ken




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 82AC3DC8
BCP3: 8CF27574
BCP4: 8CF27150
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021510-52681-01.dmp
C:\Users\Alan\AppData\Local\Temp\WER-63492-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt[/QUOTE]
My System SpecsSystem Spec
17 Feb 2010   #3
alankoenig84

Microsoft Windows 7 Professional 64-bit
 
 

Thanks, I went there and read that, however, I didnt know you had to set that up. the small mem dump on my computer says 128, not 64, which confused me. I will wait untill the next bsod.

I have tried updating my graphics card from intel from their site, an error occured. go figure.
My System SpecsSystem Spec
.

17 Feb 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by alankoenig84 View Post
Thanks, I went there and read that, however, I didnt know you had to set that up. the small mem dump on my computer says 128, not 64, which confused me. I will wait untill the next bsod.

I have tried updating my graphics card from intel from their site, an error occured. go figure.

what driver, what video card, what OS (64bit or 32)?
My System SpecsSystem Spec
17 Feb 2010   #5
alankoenig84

Microsoft Windows 7 Professional 64-bit
 
 

intel mobile set 365 media accelerator x3100
windows 7 prof. 32 bit

No, BSod yet again. I guess I have to wait. In the meantime, i uninstalled firefox cuz it seems as though the problems started after I installed firefox.
My System SpecsSystem Spec
17 Feb 2010   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by alankoenig84 View Post
intel mobile set 365 media accelerator x3100
windows 7 prof. 32 bit

No, BSod yet again. I guess I have to wait. In the meantime, i uninstalled firefox cuz it seems as though the problems started after I installed firefox.

Not having the DMP file, I can look and see the bug check C000000005 is memory related. Cant say for sure unless I have the DMP file

Ken
My System SpecsSystem Spec
17 Feb 2010   #7
alankoenig84

Microsoft Windows 7 Professional 64-bit
 
 

I did the memory check you guys mentioned in other posts, but nothing came up. also did a disc check for errors as well. but nothing is coming up.
I will most certainly get that DMP file if it happens again....

Weird, I noticed last night my fan stopped working, then its working all over again....
My System SpecsSystem Spec
17 Feb 2010   #8
alankoenig84

Microsoft Windows 7 Professional 64-bit
 
 

So, the problem Im having after a BSoD is that it does NOT put any information into the minidump file.
When the blue screen pops up, it doesnt do anything. Never goes away from that screen.
"initializing"

that doesnt sound too great....

im not sure how to retrieve the minidump if nothing is going into it...
My System SpecsSystem Spec
18 Feb 2010   #9
alankoenig84

Microsoft Windows 7 Professional 64-bit
 
 

how would allow the minidump to work? i have already selected the small memory dump, but when i get the blue screen it never goes past "initializing" so im never able to get those minidump files for people to see
My System SpecsSystem Spec
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 Random BSoD, I have some info for it.




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