Blue Screen...sad face


  1. Posts : 6
    Windows 7
       #1

    Blue Screen...sad face


    I built a brand new computer with 2.93 GHz processor, and 4 GB ram. Upon installing windows 7 not 10 minutes in and a blue screen pops up with the following message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 34
    BCP1: 0000000000001838
    BCP2: FFFFFFFFC0000420
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\022010-16593-01.dmp
    C:\Users\Matthew Kent\AppData\Local\Temp\WER-27328-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    This blue screen has happened more than a dozen times on the same day of installation.

    Please help I'm a freelance artist and can't have my computer crashing in the middle of a large photoshop project. I have installed a printer, a wacom Bamboo Fun tablet and mozilla firefox and that's it.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Deadcool said:
    I built a brand new computer with 2.93 GHz processor, and 4 GB ram. Upon installing windows 7 not 10 minutes in and a blue screen pops up with the following message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 34
    BCP1: 0000000000001838
    BCP2: FFFFFFFFC0000420
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\022010-16593-01.dmp
    C:\Users\Matthew Kent\AppData\Local\Temp\WER-27328-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    This blue screen has happened more than a dozen times on the same day of installation.

    Please help I'm a freelance artist and can't have my computer crashing in the middle of a large photoshop project. I have installed a printer, a wacom Bamboo Fun tablet and mozilla firefox and that's it.

    We need the actual DMP files. use these to find them and upload them



    thanks


    Kken
      My Computer


  3. Posts : 11,840
    64-bit Windows 8.1 Pro
       #3

    We need the .dmp file for analysis.... give this thread..

    [1 - Novice] How to ask for help with a BSOD problem
      My Computer


  4. Posts : 6
    Windows 7
    Thread Starter
       #4

    Here is the most recent DMP file.
    Blue Screen...sad face Attached Files
      My Computer


  5. Posts : 32
    Microsoft Windows 7 Professional 64-bit
       #5

    Ok, so im having major problems trying to get those dmp files.
    I have the small memory dump set, but after a blue screen i cant find anything.
    and winrar can zip anything up.
    Not really sure what to do here...

    and i have been looking where the "novice sticky" tells me to look for....but still nothing.
      My Computer


 

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