Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Blue Screen...sad face

19 Feb 2010   #1
Deadcool

Windows 7
 
 
Blue Screen...sad face

I built a brand new computer with 2.93 GHz processor, and 4 GB ram. Upon installing windows 7 not 10 minutes in and a blue screen pops up with the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 34
BCP1: 0000000000001838
BCP2: FFFFFFFFC0000420
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022010-16593-01.dmp
C:\Users\Matthew Kent\AppData\Local\Temp\WER-27328-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

This blue screen has happened more than a dozen times on the same day of installation.

Please help I'm a freelance artist and can't have my computer crashing in the middle of a large photoshop project. I have installed a printer, a wacom Bamboo Fun tablet and mozilla firefox and that's it.


My System SpecsSystem Spec
.
19 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Deadcool View Post
I built a brand new computer with 2.93 GHz processor, and 4 GB ram. Upon installing windows 7 not 10 minutes in and a blue screen pops up with the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 34
BCP1: 0000000000001838
BCP2: FFFFFFFFC0000420
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022010-16593-01.dmp
C:\Users\Matthew Kent\AppData\Local\Temp\WER-27328-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

This blue screen has happened more than a dozen times on the same day of installation.

Please help I'm a freelance artist and can't have my computer crashing in the middle of a large photoshop project. I have installed a printer, a wacom Bamboo Fun tablet and mozilla firefox and that's it.

We need the actual DMP files. use these to find them and upload them



thanks


Kken
My System SpecsSystem Spec
19 Feb 2010   #3
Tews

64-bit Windows 8.1 Pro
 
 

We need the .dmp file for analysis.... give this thread..

[1 - Novice] How to ask for help with a BSOD problem
My System SpecsSystem Spec
.

19 Feb 2010   #4
Deadcool

Windows 7
 
 

Here is the most recent DMP file.


Attached Files
File Type: zip 022010-16593-01.zip (21.3 KB, 11 views)
My System SpecsSystem Spec
19 Feb 2010   #5
alankoenig84

Microsoft Windows 7 Professional 64-bit
 
 

Ok, so im having major problems trying to get those dmp files.
I have the small memory dump set, but after a blue screen i cant find anything.
and winrar can zip anything up.
Not really sure what to do here...

and i have been looking where the "novice sticky" tells me to look for....but still nothing.
My System SpecsSystem Spec
Reply

 Blue Screen...sad face




Thread Tools




Similar help and support threads
Thread Forum
Unable to start - black screen or empty blue screen w cursor??
Hello, My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
General Discussion
Geforce 7300 LE - Blue screen of death - Multiple lines down screen.
Today I booted my computer up to be promoted with a black screen, I gave it a good half an hour before forcing it to shutdown, to which when I booted it back up. Was then promoted with a blue screen about the video card not being able to lead, that happened twice. I then booted it into safe...
Graphic Cards
Blue Screen Error but no actual blue screen pops up
While using my laptop, usually when trying to open some "windows" application such as task manager, wireless networks, documents, media player, windows updater etc. my laptop freezes or doesn't allow me to click on anything except the minus button on all my windows and the start button. I'll try to...
BSOD Help and Support
Blue Screen out of the Blue, Was working fine for 9+ hours then c...
Well i had my computer on all day since i woke up @ 8 in the morning gaming and what not. It had finally crashed on me while i was playing dirt 2 a couple of mins ago. I had fixed all my previouse blue screen problems by not using any AMD OverDrive Settings for my Radeon HD 4850. My specs...
BSOD Help and Support
Face to Face chat in game on pc?
i was just thinking about how it might be nice to have a semi opache live face to face chat in the side of your screen while your playing, i know you dont really tend to be able to look over that much, but it defiantly helps boost understanding and comunication with clan members i could assume....
Gaming


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:51.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App