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Windows 7: At my wits end - Kernal-Power Event 41 Freeze.

21 Feb 2010   #11
Robble

Windows 7 Home Premium
 
 

So an update.

Disabled every audio device the system has, and made additional changes to sleep/hibernation settings (turned all off).

Still crashing

Also found a tidbit about having to go into registry to get "high performance" option to actually register. Apparently you can set it in your options and your registry will still have "balanced option" without an overide.

Still crashing

So, last thing I have to try is plugging a network card into an open slot to see if it's possibly some kind of internal motherboard firewall, and I may give a new PSU a whirl..I have a 750w supply that came with the machine, I think installing one of those may be within my skillset, will see. Aside from that as far as I can tell that will be the end of the road sans a complete new motherboard. I'm obviously not optimistic.

Frustrating.


My System SpecsSystem Spec
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22 Feb 2010   #12
petdroo

windows 7 64bit Home
 
 

Hi did you resolve this? I have a similar problem, and have had 3 motherboards

I have windows7x64 its driving me nuts, I have a new psu,old one will not even power my Asus mb,Maybe my new psu is faulty how can you test it?
I have tested all my hardware eccept psu, it must be a driver/bios setting ahhhhhhh!!!
My System SpecsSystem Spec
22 Feb 2010   #13
Robble

Windows 7 Home Premium
 
 

Sorry to say I'm still unresolved. Looking through my event viewer I've had this critical error 30 times in the last 7 days. Considering I'm only on the computer a few hours a night during the week if I'm lucky, you can understand how frustrating it is.

Sorry to hear you share the same issue, this one really stinks.

So you have had the same issue occur even after replacing a motherboard? Ugh. I also suspect a driver/bios "something" is to blame, but I don't have much to go on from this point.

If anybody has any clues that I haven't tried, feel free to post them, I'll try about anything I have the competence to do.
My System SpecsSystem Spec
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22 Feb 2010   #14
petdroo

windows 7 64bit Home
 
 

Quote   Quote: Originally Posted by Robble View Post
Sorry to say I'm still unresolved. Looking through my event viewer I've had this critical error 30 times in the last 7 days. Considering I'm only on the computer a few hours a night during the week if I'm lucky, you can understand how frustrating it is.

Sorry to hear you share the same issue, this one really stinks.

So you have had the same issue occur even after replacing a motherboard? Ugh. I also suspect a driver/bios "something" is to blame, but I don't have much to go on from this point.

If anybody has any clues that I haven't tried, feel free to post them, I'll try about anything I have the competence to do.
Yep I have had a few motherboards,
1st one was a cheap nvidia 8100 board but it worked, accept that my touch screen would blank out.Sold it on fleabay..
Then a gygabyte,785g, that took ages to boot, and returned that.
And 2 Asus boards, same modals.I thought the first one was faulty because of the freezing issue. Asus exchanged it, as they could not help me with the bios settings.
But 4 months later,I am still having this issue.
My System SpecsSystem Spec
22 Feb 2010   #15
Aegis

Windows 7 Professional x64
 
 

I have the same issue.

i7 920 2.67GHz
12GB DDR-3 1333MHz
Gigabyte GA-EX58-UD5
BFGTech GTX 285 OC
Windows 7 Pro x64

Same audio loop crashes with same lack of dump files and same non-informative error reported in the event viewer.
My System SpecsSystem Spec
22 Feb 2010   #16
Robble

Windows 7 Home Premium
 
 

Well tonight i'm going to try the following "fixes" I've read on other boards.

-Disabling Windows 7 Sidebar -no idea why this would be the fix but I'm desperate
-Updating Harddrive Firmware - apparently some Seagate models caused freezing
-Slotting a nework card in open PCI slot
-Totally removing my soundcard, may slap a new one in
-Swapping out my Powersupply (stopping on way home)

Any recommendations out there for a new powersupply? Current is 750w, not sure on the exact voltages.

I'm going to try the first two fixes, then try to play for awhile, I'm assuming I'll still crash (because at this point I think I'm cursed).

After I'll do the new sound card, then the new power supply. I'll post back if I have any success.
My System SpecsSystem Spec
22 Feb 2010   #17
Aegis

Windows 7 Professional x64
 
 

Robbie, in the essence of troubleshooting, my similarities to your setup seem to be:

Similar OS (Windows 7 Pro x64)
Similar Make of Hard Drives ( I have 2 Seagate 1TB Barracuda 7200RPM drives )

I had my PSU tested, and it is fine under load. (An Antec 850W model).

I had used the Seagate "SeaTools" program which will tell you what model HDD you have and what firmware version. My drives also suffer from clicking when it crashes, and a firmware update (if available) would definitely be within the realm of responsibility. SeaTools told me, though, that both HDDs passed the Long DST test, which to Seagate, indicates the drives are fine (though says nothing of the firmware version)
My System SpecsSystem Spec
22 Feb 2010   #18
petdroo

windows 7 64bit Home
 
 

Well my spec is completly diferent, amd 9500,kingston sd drive, as in my system spec,I doubt if it is a hard drive problem, maybe a power setting inside the bios what bios have you guys got?

Mine: BIOS Version/Date American Megatrends Inc. 2708, 05/01/2010
My System SpecsSystem Spec
23 Feb 2010   #19
Robble

Windows 7 Home Premium
 
 

Not much new to report, I didn't have a lot of time to work on it last night.

I disabled sidebar & all gadgets and still froze.

Physically removed my soundcard and still froze.

Spent some time looking for new firmware for my hd, (hitachi) but wasn't having much luck, was tired and frustrated and called it a night.

I did stop and get a new power supply, but once I got into the case and see exactly how Dell has theirs installed, I'm pretty sure I won't be able to remove/replace, looks like I'd have to remove the entire motherboard and all components...not comfortable going that far.

I've considered doing a complete system restore off the CD's, then wiping/installing to Windows 7 again, updating all drivers again, and seeing if it works, but not sure I'm up to that undertaking.

Should be getting the new network card today, that is going to be about my last attempt at resolving. After that I may call Dell and just pitch a fit and try to get the whole machine replaced.
My System SpecsSystem Spec
23 Feb 2010   #20
petdroo

windows 7 64bit Home
 
 

If you are still under warrentee from dell, they are pretty good with support.
Asus and Gygabite suck!
Sad you can not solve it, I am still having the same problem, not sure what to do..
My System SpecsSystem Spec
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 At my wits end - Kernal-Power Event 41 Freeze.




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