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Windows 7: At my wits end - Kernal-Power Event 41 Freeze.

19 Feb 2010   #1
Robble

Windows 7 Home Premium
 
 
At my wits end - Kernal-Power Event 41 Freeze.

Hi everyone, first post, after weeks and weeks of reading and hoping to solve my problem on my own. It's a long one, please bear with me as I wanted to be comprehensive and hopefully not miss anything.

I've read a lot of threads on this error. I primarily receive this error when gaming (Aion/WoW), but have recently started to have it pop up when browsing, etc.

System will suddenly freeze & hang, playing a sound loop of whatever the most recent game or browsing sound was, forcing a "press and hold power button" type reboot. As it doesn't BSOD on me, I can't seem to find any dump files, I've searched on *dmp as suggested here several times.

It happens totally randomly, but i notice it seems to happen in clusters...either i can play/surf for a few days with no issues, then I seem to get a week of constant crashing etc.

What I get in event viewer is this:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/18/2010 10:50:08 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Rob-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-02-19T04:50:08.900400000Z" />
<EventRecordID>10216</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Rob-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">129110285588568000</Data>
</EventData>
</Event>

I'm far from a computer expert, but I have a friend who is much more capable walking me through a number of different fixes based on his experience and my research on the site...things I've tried to date, with no luck.

Updated Vista 32 to 7 64 (complete wipe/install (i had the same issues with vista 32 btw)
Updated from 4 Gig to 8 Gig of RAM
Swapped in new RAM, 2 completely different sets of 8gb of RAM from newegg, both tested clean with memtest
New Vid Card (Same model, Dell swapout (warranty)
New Heatsink (same as above)
Newest drivers for vid card
Older Drivers for vid card
New drivers for mobo
Older drivers for mobo
Flashed bios
Reset CMOS (popped battery and let mobo reset)
Adjusted chipset voltages
Turned off disabled sound devices
Disabled all sleep/hibernate functions
Took side off case and had a humdinger of a fan blowing through the case for a few days (thought it may be heat)
Reinstalled game(s) that was having issues
Disabled second audio device
Reseated RAM a million times and blown out the case with duster daily
Disabled onboard sound in BIOS
Physicall removed soundcard
Removed Windows Gadgets


Lastly, i've read some threads on a possible internal firewall on my motherboard that causes memory leaks/freezes, i am getting a cheap network card to throw in an open slot and see if that does anything, but as you can imagine i'm far from optimistic at this point. Every time I seem to get a glimmer of hope and uninterrupted gameplay, it comes back.

I'm 'extremely' frustrated, open to any suggestions anyone here may have. As I'm pretty new at this, if I left off information that is necessary for anyone to respond, please let me know and I'll do my best to obtain it.

Thank you in advance for anything you can offer.

Edit - I run McAfee as a virus program, and have not done any overclocking.


My System SpecsSystem Spec
.
19 Feb 2010   #2
Robble

Windows 7 Home Premium
 
 

Ugh, almost 50 views with no response does not instill me with confidence. I do thank everyone for taking the time to read though.

If someone with a higher level of competetnce than I have could even give me a generic "you're screwed get a new machine" I'd appreciate trying to get some sort of closure

Thanks again!
My System SpecsSystem Spec
19 Feb 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Robble View Post
Ugh, almost 50 views with no response does not instill me with confidence. I do thank everyone for taking the time to read though.

If someone with a higher level of competetnce than I have could even give me a generic "you're screwed get a new machine" I'd appreciate trying to get some sort of closure

Thanks again!
Hello Robbie

there is a known problem with you maudio driver (realtek)

i think i found out a solution for problem. it seems there was problem with realtek audio driver. i installed newest 2.24 driver, and i havent seen any crashes anymore.


I have seen these quite a few times so ifI were you I would get that drive and install it.


Let us know if you need help

Ken
My System SpecsSystem Spec
.

19 Feb 2010   #4
Robble

Windows 7 Home Premium
 
 

Thank you Ken, I'll give that a whirl tonight.

I'd thought that disabling my sound devices would cover that possibility, but that is definitely a piece of my system that i have no confidence that I know what I'm doing with. I usually see 2 entries under Sound Devices in device manager and am not sure what goes where..so I had just turned them both off.
My System SpecsSystem Spec
19 Feb 2010   #5
Thorsen

Win7 Home Premium 64x
 
 

Have you or can you test the PSU and see if it is functioning properly? This is the only other thing I can think of that is not on your list.
My System SpecsSystem Spec
19 Feb 2010   #6
brady

 

to be honest this screams hardware. you have a persistent issue that passed between operating systems. Seems like the only thing you haven't replaced is psu, mobo and hdd. I hate blaming things on motherboards due to it's pretty hard to pinpoint the issue... it just screams hardware to me.
My System SpecsSystem Spec
19 Feb 2010   #7
Robble

Windows 7 Home Premium
 
 

Thank you both for responding, I have not done anything with the PSU, I'm not quite sure what steps I would take to "test" one.

I'd slowly been winding down to a motherboard issue I guess via process of elimination. I guess with all the issues to date I just fear going to a repair shop and having it replaced then running into the same freeze....and going certifiably insane.
My System SpecsSystem Spec
19 Feb 2010   #8
brady

 

Yeah, I understand that. I hate blaming the motherboard but honestly, if you don't look at it now, it will most likely be the issue. irony
My System SpecsSystem Spec
19 Feb 2010   #9
Robble

Windows 7 Home Premium
 
 

I'm going to go ahead and disable onboard sound in the BIOS to make sure I have all the bases covered. I guess if I still freeze up I'll start pricing out motherboards and installation costs!
My System SpecsSystem Spec
19 Feb 2010   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Robble View Post
Thank you Ken, I'll give that a whirl tonight.

I'd thought that disabling my sound devices would cover that possibility, but that is definitely a piece of my system that i have no confidence that I know what I'm doing with. I usually see 2 entries under Sound Devices in device manager and am not sure what goes where..so I had just turned them both off.
Good Luck and let us know. I was amazzed the first time I saw this.

Ken
My System SpecsSystem Spec
Reply

 At my wits end - Kernal-Power Event 41 Freeze.




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