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Windows 7: Win 7 Bluescreen ntoskrnl.exe problem

19 Feb 2010   #1
Christine2011

seven
 
 
Win 7 Bluescreen ntoskrnl.exe problem

Hello,

I have this non stop problem with my new NW21MF Vaio. I start, first comes a bluescreen or Winows message that Winexplorer found a problem and shout down. I run the dump reader and every bluescreen is following (more then 50 times already):

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
MODULE_NAME: nt
FAULTING_MODULE: fffff80002e5f000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
BUGCHECK_STR: 0x1a_41284
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002f27a63 to fffff80002ed0f00
STACK_TEXT:
fffff880`0373a7a8 fffff800`02f27a63 : 00000000`0000001a 00000000`00041284 00000000`00c84001 00000000`00000000 : nt+0x71f00
fffff880`0373a7b0 00000000`0000001a : 00000000`00041284 00000000`00c84001 00000000`00000000 fffff700`01080000 : nt+0xc8a63
fffff880`0373a7b8 00000000`00041284 : 00000000`00c84001 00000000`00000000 fffff700`01080000 fffff880`00161e32 : 0x1a
fffff880`0373a7c0 00000000`00c84001 : 00000000`00000000 fffff700`01080000 fffff880`00161e32 fffff680`00006420 : 0x41284
fffff880`0373a7c8 00000000`00000000 : fffff700`01080000 fffff880`00161e32 fffff680`00006420 fffff800`02f01c15 : 0xc84001

STACK_COMMAND: kb
FOLLOWUP_IP:
nt+71f00
fffff800`02ed0f00 48894c2408 mov qword ptr [rsp+8],rcx
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt+71f00
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: ntoskrnl.exe
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner


please help, i already change the mainboard and Wlan card, also recovered many times, always same problem and cannot figure out why.....

kind regards
christine


My System SpecsSystem Spec
.
19 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Christine2011 View Post
Hello,

I have this non stop problem with my new NW21MF Vaio. I start, first comes a bluescreen or Winows message that Winexplorer found a problem and shout down. I run the dump reader and every bluescreen is following (more then 50 times already):

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
MODULE_NAME: nt
FAULTING_MODULE: fffff80002e5f000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
BUGCHECK_STR: 0x1a_41284
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002f27a63 to fffff80002ed0f00
STACK_TEXT:
fffff880`0373a7a8 fffff800`02f27a63 : 00000000`0000001a 00000000`00041284 00000000`00c84001 00000000`00000000 : nt+0x71f00
fffff880`0373a7b0 00000000`0000001a : 00000000`00041284 00000000`00c84001 00000000`00000000 fffff700`01080000 : nt+0xc8a63
fffff880`0373a7b8 00000000`00041284 : 00000000`00c84001 00000000`00000000 fffff700`01080000 fffff880`00161e32 : 0x1a
fffff880`0373a7c0 00000000`00c84001 : 00000000`00000000 fffff700`01080000 fffff880`00161e32 fffff680`00006420 : 0x41284
fffff880`0373a7c8 00000000`00000000 : fffff700`01080000 fffff880`00161e32 fffff680`00006420 fffff800`02f01c15 : 0xc84001

STACK_COMMAND: kb
FOLLOWUP_IP:
nt+71f00
fffff800`02ed0f00 48894c2408 mov qword ptr [rsp+8],rcx
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt+71f00
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: ntoskrnl.exe
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner


please help, i already change the mainboard and Wlan card, also recovered many times, always same problem and cannot figure out why.....

kind regards
christine

Hello Christine

We need the actual DMP file. Can you use these instructions to find it and upload it to us? https://www.sevenforums.com/crash-loc...d-problem.html

Thanks

Ken
My System SpecsSystem Spec
Reply

 Win 7 Bluescreen ntoskrnl.exe problem




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