Win 7 Bluescreen ntoskrnl.exe problem


  1. Posts : 1
    seven
       #1

    Win 7 Bluescreen ntoskrnl.exe problem


    Hello,

    I have this non stop problem with my new NW21MF Vaio. I start, first comes a bluescreen or Winows message that Winexplorer found a problem and shout down. I run the dump reader and every bluescreen is following (more then 50 times already):

    ADDITIONAL_DEBUG_TEXT:
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
    MODULE_NAME: nt
    FAULTING_MODULE: fffff80002e5f000 nt
    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
    BUGCHECK_STR: 0x1a_41284
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from fffff80002f27a63 to fffff80002ed0f00
    STACK_TEXT:
    fffff880`0373a7a8 fffff800`02f27a63 : 00000000`0000001a 00000000`00041284 00000000`00c84001 00000000`00000000 : nt+0x71f00
    fffff880`0373a7b0 00000000`0000001a : 00000000`00041284 00000000`00c84001 00000000`00000000 fffff700`01080000 : nt+0xc8a63
    fffff880`0373a7b8 00000000`00041284 : 00000000`00c84001 00000000`00000000 fffff700`01080000 fffff880`00161e32 : 0x1a
    fffff880`0373a7c0 00000000`00c84001 : 00000000`00000000 fffff700`01080000 fffff880`00161e32 fffff680`00006420 : 0x41284
    fffff880`0373a7c8 00000000`00000000 : fffff700`01080000 fffff880`00161e32 fffff680`00006420 fffff800`02f01c15 : 0xc84001

    STACK_COMMAND: kb
    FOLLOWUP_IP:
    nt+71f00
    fffff800`02ed0f00 48894c2408 mov qword ptr [rsp+8],rcx
    SYMBOL_STACK_INDEX: 0
    SYMBOL_NAME: nt+71f00
    FOLLOWUP_NAME: MachineOwner
    IMAGE_NAME: ntoskrnl.exe
    BUCKET_ID: WRONG_SYMBOLS
    Followup: MachineOwner


    please help, i already change the mainboard and Wlan card, also recovered many times, always same problem and cannot figure out why.....

    kind regards
    christine
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Christine2011 said:
    Hello,

    I have this non stop problem with my new NW21MF Vaio. I start, first comes a bluescreen or Winows message that Winexplorer found a problem and shout down. I run the dump reader and every bluescreen is following (more then 50 times already):

    ADDITIONAL_DEBUG_TEXT:
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
    MODULE_NAME: nt
    FAULTING_MODULE: fffff80002e5f000 nt
    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
    BUGCHECK_STR: 0x1a_41284
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from fffff80002f27a63 to fffff80002ed0f00
    STACK_TEXT:
    fffff880`0373a7a8 fffff800`02f27a63 : 00000000`0000001a 00000000`00041284 00000000`00c84001 00000000`00000000 : nt+0x71f00
    fffff880`0373a7b0 00000000`0000001a : 00000000`00041284 00000000`00c84001 00000000`00000000 fffff700`01080000 : nt+0xc8a63
    fffff880`0373a7b8 00000000`00041284 : 00000000`00c84001 00000000`00000000 fffff700`01080000 fffff880`00161e32 : 0x1a
    fffff880`0373a7c0 00000000`00c84001 : 00000000`00000000 fffff700`01080000 fffff880`00161e32 fffff680`00006420 : 0x41284
    fffff880`0373a7c8 00000000`00000000 : fffff700`01080000 fffff880`00161e32 fffff680`00006420 fffff800`02f01c15 : 0xc84001

    STACK_COMMAND: kb
    FOLLOWUP_IP:
    nt+71f00
    fffff800`02ed0f00 48894c2408 mov qword ptr [rsp+8],rcx
    SYMBOL_STACK_INDEX: 0
    SYMBOL_NAME: nt+71f00
    FOLLOWUP_NAME: MachineOwner
    IMAGE_NAME: ntoskrnl.exe
    BUCKET_ID: WRONG_SYMBOLS
    Followup: MachineOwner


    please help, i already change the mainboard and Wlan card, also recovered many times, always same problem and cannot figure out why.....

    kind regards
    christine

    Hello Christine

    We need the actual DMP file. Can you use these instructions to find it and upload it to us? https://www.sevenforums.com/crash-loc...d-problem.html

    Thanks

    Ken
      My Computer


 

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