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Windows 7: Crash every few minutes

19 Feb 2010   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by emptykaiba View Post
Quote   Quote: Originally Posted by richc46 View Post
Try these easy things first:

Turn off A/V

Go to event viewer and look for errors (type event viewer in search)

Run A/V scan

Download and run, malwarebytes.
Thank you. I am running a malwarebytes scan now. Event Viewer indicates 10 critical errors in the last 24 hours:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

EVENT 41
TASK CATEGORY 63

My laptop has been plugged in this whole time, BTW.
Have not used this myself, just found out about it. Try it and then report back. Possibly, I helped you and you can help others with your findings.
Events and Errors Message Center: Advanced Search


My System SpecsSystem Spec
.
20 Feb 2010   #12
emptykaiba

32-Bit Windows 7 Professional
 
 

Malwarebytes reports that my computer had no malware. I installed a few things in the last few days. A visual c++ 2005 thing needed for a softphone I was using and I updated my video driver.

I have uninstalled the driver, the softphone app, and the c++ thing and my laptop seems stable. I am going to try installing things one at a time ahe nd figure out what is causing my problem.

I appreciate the help and suggestions.

Also, I ran memtestx86 and let it run for about 3 hours. In that time, it found over 200 errors. It did not specify what type of errors or the severity. Does any type of error showing up indicate I need new RAM? Also, does that program (memtest) ever finish the test?
My System SpecsSystem Spec
20 Feb 2010   #13
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Its suggeted that the test run overnight, about 6 hours. If it showed so many errors that is probably where the problem is.

Type event viewer in search and take a look at the errors that are reported.
My System SpecsSystem Spec
.

21 Feb 2010   #14
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by emptykaiba View Post
Malwarebytes reports that my computer had no malware. I installed a few things in the last few days. A visual c++ 2005 thing needed for a softphone I was using and I updated my video driver.

I have uninstalled the driver, the softphone app, and the c++ thing and my laptop seems stable. I am going to try installing things one at a time ahe nd figure out what is causing my problem.

I appreciate the help and suggestions.

Also, I ran memtestx86 and let it run for about 3 hours. In that time, it found over 200 errors. It did not specify what type of errors or the severity. Does any type of error showing up indicate I need new RAM? Also, does that program (memtest) ever finish the test?
So after uninstalling your vid drivers the system is stable. Cool, glad I could help!

Memtest found errors... What made you run memtest, have you recently added memory? Have you had other issues that make you suspect memory?
My System SpecsSystem Spec
22 Feb 2010   #15
emptykaiba

32-Bit Windows 7 Professional
 
 

Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by emptykaiba View Post
Malwarebytes reports that my computer had no malware. I installed a few things in the last few days. A visual c++ 2005 thing needed for a softphone I was using and I updated my video driver.

I have uninstalled the driver, the softphone app, and the c++ thing and my laptop seems stable. I am going to try installing things one at a time ahe nd figure out what is causing my problem.

I appreciate the help and suggestions.

Also, I ran memtestx86 and let it run for about 3 hours. In that time, it found over 200 errors. It did not specify what type of errors or the severity. Does any type of error showing up indicate I need new RAM? Also, does that program (memtest) ever finish the test?
So after uninstalling your vid drivers the system is stable. Cool, glad I could help!

Memtest found errors... What made you run memtest, have you recently added memory? Have you had other issues that make you suspect memory?
Yes, I updated my drivers to a different release and things have been stable. Thank you.

I ran memtest because I saw someone mention it in another thread and I was curious. I had several errors over the hours I let it run.
My System SpecsSystem Spec
22 Feb 2010   #16
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by emptykaiba View Post

I ran memtest because I saw someone mention it in another thread and I was curious. I had several errors over the hours I let it run.

If you had several Errors in Memtest then I'm afraid the problem is bad Memory. Make sure it place correctly on the MOBO clean the dust it with a dry cloth see whether that makes any difference if that fails better replace them.

Good Luck,
Captain
My System SpecsSystem Spec
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 Crash every few minutes




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