Windows 7 BSODing on Shuttle XPC Glamor


  1. Posts : 3
    Windows 7 Professional
       #1

    Windows 7 BSODing on Shuttle XPC Glamor


    Hello, I have a Shuttle XPC Glamor SG31G2 desktop computer with Windows 7 Professional and I have been having BSOD problems from day 1. It BSOD'd on me about 10 times in the course of three weeks and I suppose an update caused it to stop because it had not BSOD'd on me for over three months. Today it BSOD'd on me again. I have updated drivers since I installed everything. The BSOD seems to be entirely random and I can't pinpoint the frequency of it since it doesn't seem to hold to a pattern nor am I at any time doing the same thing when it goes off. It just BSOD's on me at entirely random intervals and the error always seems to be a little different. This is the latest dmp file.

    Help?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    deportu said:
    Hello, I have a Shuttle XPC Glamor SG31G2 desktop computer with Windows 7 Professional and I have been having BSOD problems from day 1. It BSOD'd on me about 10 times in the course of three weeks and I suppose an update caused it to stop because it had not BSOD'd on me for over three months. Today it BSOD'd on me again. I have updated drivers since I installed everything. The BSOD seems to be entirely random and I can't pinpoint the frequency of it since it doesn't seem to hold to a pattern nor am I at any time doing the same thing when it goes off. It just BSOD's on me at entirely random intervals and the error always seems to be a little different. This is the latest dmp file.

    Help?

    Deportu

    This crash was probably caused by memory corruption.

    To test the memory you can download memtestx86 and run it for 5 passes.

    Also, run a system file check
    type cmd in search>right click and run as admin>SFC /SCANNOW

    If you are overclocking STOP.

    Let us know if you need help

    Ken
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\022010-18392-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`03013000 PsLoadedModuleList = 0xfffff800`03250e50
    Debug session time: Sat Feb 20 02:00:07.412 2010 (GMT-5)
    System Uptime: 0 days 12:46:51.472
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    .....................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80003369d9c, fffff8800954ed20, 0}
    
    Probably caused by : memory_corruption ( nt!MiApplyCompressedFixups+40 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80003369d9c, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff8800954ed20, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!MiApplyCompressedFixups+40
    fffff800`03369d9c 0fb603          movzx   eax,byte ptr [rbx]
    
    CONTEXT:  fffff8800954ed20 -- (.cxr 0xfffff8800954ed20)
    rax=fffff8a020308000 rbx=7ffff8a020357e72 rcx=fffffa8003e5a8a0
    rdx=fffff8800cfec000 rsi=ffffffffffde0000 rdi=fffff8800cfec000
    rip=fffff80003369d9c rsp=fffff8800954f700 rbp=0000000000000003
     r8=7ffff8a020357e72  r9=ffffffffffde0000 r10=0000000000000fff
    r11=fffff8800cfec000 r12=fffffa8003e5a8a0 r13=000000000000ff7f
    r14=fffffa8003e5a8a0 r15=fffffa8003e5a8a0
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210206
    nt!MiApplyCompressedFixups+0x40:
    fffff800`03369d9c 0fb603          movzx   eax,byte ptr [rbx] ds:002b:7ffff8a0`20357e72=??
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  GFIBackup.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80003369d9c
    
    STACK_TEXT:  
    fffff880`0954f700 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiApplyCompressedFixups+0x40
    
    
    FOLLOWUP_IP: 
    nt!MiApplyCompressedFixups+40
    fffff800`03369d9c 0fb603          movzx   eax,byte ptr [rbx]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!MiApplyCompressedFixups+40
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    STACK_COMMAND:  .cxr 0xfffff8800954ed20 ; kb
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiApplyCompressedFixups+40
    
    BUCKET_ID:  X64_0x3B_nt!MiApplyCompressedFixups+40
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 3
    Windows 7 Professional
    Thread Starter
       #3

    Hello, zigzag,

    I forgot to mention this is Windows 7 64-bit, don't know how relevant that could be.

    I've tested and replaced my memory and both the original and replacements have no errors on memtest for over an hour before posting, I must've forgotten to mention this.

    I don't overclock.

    System file check returned a comment about corrupt files but I can't understand the huge log file it points to (CBS.log), it's beyond my comprehension. I'm attaching it as a txt in a zip.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    deportu said:
    Hello, zigzag,

    I forgot to mention this is Windows 7 64-bit, don't know how relevant that could be.

    I've tested and replaced my memory and both the original and replacements have no errors on memtest for over an hour before posting, I must've forgotten to mention this.

    I don't overclock.

    System file check returned a comment about corrupt files but I can't understand the huge log file it points to (CBS.log), it's beyond my comprehension. I'm attaching it as a txt in a zip.
    deportu

    this is the last tine from the file
    Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
    .
    It repaired about 60 files. So any crashes lately?

    Ken
      My Computer


  5. Posts : 3
    Windows 7 Professional
    Thread Starter
       #5

    No but it's too early to tell. I will let you know soon, they don't tend to happen SO frequently.

    Thank you for the help so far!
      My Computer


 

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