Random BSOD and Random Resets

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  1. Posts : 10
    Windows 7 64-Bit
       #1

    Random BSOD and Random Resets


    I recently built a new rig and have been trying everything I can to solve a problem I am having with BSOD and random resets of my machine.
    BSOD will happen during mundane tasks from simply surfing the internet or watching a movie in my cd drive. Crash dump occurs and I have to reset.
    Games aren't functional either. I try to run the benchmark tester Shattered Horizon and my computer locks up often along with a screen filled with pixels.
    I've run a compatibility test from the Windows 7 64-Bit website as well and it says all my parts are okay. I am at a complete loss.

    I'll attach a minidump (as seems to be the trend here). Hopefully I do this right as I have never done this before or am familiar with minidumps.

    System Specs:
    GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard
    Western Digital Caviar Black 1 TB HD
    EVGA GeForce GTX 275
    2- 2GB G.Skill Ram Sticks (both sticks have been scanned for errors and are operating fine)
    Intel Core 2 Quad Q8300
    Hanns G 24.6" screen
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Tinks said:
    I recently built a new rig and have been trying everything I can to solve a problem I am having with BSOD and random resets of my machine.
    BSOD will happen during mundane tasks from simply surfing the internet or watching a movie in my cd drive. Crash dump occurs and I have to reset.
    Games aren't functional either. I try to run the benchmark tester Shattered Horizon and my computer locks up often along with a screen filled with pixels.
    I've run a compatibility test from the Windows 7 64-Bit website as well and it says all my parts are okay. I am at a complete loss.

    I'll attach a minidump (as seems to be the trend here). Hopefully I do this right as I have never done this before or am familiar with minidumps.

    System Specs:
    GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard
    Western Digital Caviar Black 1 TB HD
    EVGA GeForce GTX 275
    2- 2GB G.Skill Ram Sticks (both sticks have been scanned for errors and are operating fine)
    Intel Core 2 Quad Q8300
    Hanns G 24.6" screen
    what did you use to test the memory and how long did you run it?

    Let me know so I can recommend a course of action

    Ken


    Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\022010-18532-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c58000 PsLoadedModuleList = 0xfffff800`02e95e50
    Debug session time: Sat Feb 20 14:33:10.807 2010 (GMT-5)
    System Uptime: 0 days 1:24:40.727
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffffa80c1d69250, 0, fffff80002ccdea6, 5}
    
    
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!SetWakeBit+f8 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffffa80c1d69250, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002ccdea6, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000005, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f000e0
     fffffa80c1d69250 
    
    FAULTING_IP: 
    nt!KeSetEvent+16
    fffff800`02ccdea6 f6037f          test    byte ptr [rbx],7Fh
    
    MM_INTERNAL_CODE:  5
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88007b79840 -- (.trap 0xfffff88007b79840)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff900c0814300 rbx=0000000000000000 rcx=0000000000000001
    rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002ccdea6 rsp=fffff88007b799d0 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000d6c280 r10=fffff900c08454f0
    r11=0000000000000401 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    nt!KeSetEvent+0x16:
    fffff800`02ccdea6 f6037f          test    byte ptr [rbx],7Fh ds:de30:00000000`00000000=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002d47b91 to fffff80002cc9f00
    
    STACK_TEXT:  
    fffff880`07b796d8 fffff800`02d47b91 : 00000000`00000050 fffffa80`c1d69250 00000000`00000000 fffff880`07b79840 : nt!KeBugCheckEx
    fffff880`07b796e0 fffff800`02cc7fee : 00000000`00000000 fffffa80`c1d69250 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x40f5b
    fffff880`07b79840 fffff800`02ccdea6 : fffffa80`03f15b30 00000000`00000004 fffff880`00000055 fffff880`07b79a70 : nt!KiPageFault+0x16e
    fffff880`07b799d0 fffff960`0018b1dc : 00000000`00000000 fffff880`00000002 00000000`00100100 00000000`00000001 : nt!KeSetEvent+0x16
    fffff880`07b79a40 fffff960`00190b8b : 00000000`00d6c280 00000000`00000000 00000000`00100100 fffff880`02f63100 : win32k!SetWakeBit+0xf8
    fffff880`07b79a70 fffff960`00190df1 : fffff900`c1f2ece0 fffffa80`00000401 00000000`73fb2450 00000000`00000000 : win32k!PostMessageExtended+0x30b
    fffff880`07b79b10 fffff960`00190849 : 00000000`00000000 00000000`00000000 00000000`00100144 0000007f`fffffff8 : win32k!PostMessageCheckIL+0x1c9
    fffff880`07b79b80 fffff800`02cc9153 : fffffa80`03dd9060 fffff880`07b79c60 00000000`00d6c280 00000000`00000020 : win32k!NtUserPostMessage+0xed
    fffff880`07b79be0 00000000`73fffcba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`00a5e588 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73fffcba
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    win32k!SetWakeBit+f8
    fffff960`0018b1dc 488b5c2430      mov     rbx,qword ptr [rsp+30h]
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  win32k!SetWakeBit+f8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: win32k
    
    IMAGE_NAME:  win32k.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc5e0
    
    FAILURE_BUCKET_ID:  X64_0x50_win32k!SetWakeBit+f8
    
    BUCKET_ID:  X64_0x50_win32k!SetWakeBit+f8
    
    Followup: MachineOwner
    ---------
    Last edited by zigzag3143; 21 Feb 2010 at 10:31.
      My Computer


  3. Posts : 10
    Windows 7 64-Bit
    Thread Starter
       #3

    I took it to a tech who ran it through BurnInIt, memtest and a few others I believe. No issues found.
    I tried to run Memtest myself (before taking it to the tech) but it would lock up while scanning: made it to 110% with no problems and froze. This ran very long.
    I should have saved my other minidumps but I have been cleaning them off my computer recently.
      My Computer


  4. Posts : 10
    Windows 7 64-Bit
    Thread Starter
       #4

    Just did it myself. 3 passes and no errors found using memtest. 2 hrs 15 mins give or take

    I've heard rumblings that compatibility of NVIDIA cards/drivers with Windows 7 is very poor. Is this true?


    I also just ran a system check through CMD and no integrity issues were found from that scan either.
    Last edited by Tinks; 20 Feb 2010 at 18:51.
      My Computer


  5. Posts : 10
    Windows 7 64-Bit
    Thread Starter
       #5

    Bump
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Tinks said:
    Bump

    Tinks

    Have you run an anti-virus scan?

    We may want to take a look at the temps. You can download cpu-z and gpu-z both are free.

    Im going to want you to run driver verifier, but before you don you need to have a backup, and a win 7 dvd.


    Ken
      My Computer


  7. Posts : 10
    Windows 7 64-Bit
    Thread Starter
       #7

    I run AVG so I don't think I have a virus.

    Also I use speedfan.

    Currently:

    GPU 37c
    temp1 33c
    temp2 25c
    temp3 -2c
    temp 0c
    hd0 28c
    core0 37c
    core1 31c
    core2 35c
    core3 35c

    I have the Win 7 dvd of course, however I haven't made a backup yet
      My Computer


  8. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #8

    Tinks said:
    I run AVG so I don't think I have a virus.

    Also I use speedfan.

    Currently:

    GPU 37c
    temp1 33c
    temp2 25c
    temp3 -2c
    temp 0c
    hd0 28c
    core0 37c
    core1 31c
    core2 35c
    core3 35c

    I have the Win 7 dvd of course, however I haven't made a backup yet
    As Ken suggested make a backup of you personal files because when you run the Driver verifier we will force the Computer to crash then find the file that causes the trouble. Once you backup everything post us back we will give you information in how to enable Driver verifier

    Good Luck,
    Captain
      My Computer


  9. Posts : 10
    Windows 7 64-Bit
    Thread Starter
       #9

    Did the verifier. Here is the minidumps from the day (a few before that too). The most recent one was from the BSOD after doing the verifier I believe. I was confused though as to why it was 0k. Dunno. Here they are though.
      My Computer


  10. Posts : 10
    Windows 7 64-Bit
    Thread Starter
       #10

    Ok ran the verifier again and this time I know I got it for sure. Not sure what happened with the last.
    Did the verifier, restarted and it crashed pretty instantly while starting up and gave me the BSOD. Collected the data. Had to do a system restore to make it back onto the computer because it needed repairs.

    Here is the minidump

    Hopefully this will solve the mystery
      My Computer


 
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