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Windows 7: BSoD.

21 Feb 2010   #1
Death

Windows 7 H.P.
 
 
BSoD.

Hi, i've just installed Win 7 home premium x64 and after a while i've got a bsod from nothing, appeared from nowhere after quitting a game.

This is the minidump, if someone can help me. Thanks a lot.

Regards, your Death.


My System SpecsSystem Spec
.
21 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Death View Post
Hi, i've just installed Win 7 home premium x64 and after a while i've got a bsod from nothing, appeared from nowhere after quitting a game.

This is the minidump, if someone can help me. Thanks a lot.

Regards, your Death.

Usual causes: System service, Device driver, graphics driver, ?memory.

Since Tquit was running I would suspect the graphics driver

I would uninstall the graphics driver and install a fresh copy

run a file system check
(type cmd in search>right click and run as admin>SFC /SCANNOW)

Let us know the results as you may need to run SFC again.

Ken

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\022110-19484-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e1f000 PsLoadedModuleList = 0xfffff800`0305ce50
Debug session time: Sun Feb 21 02:19:34.248 2010 (GMT-5)
System Uptime: 0 days 2:20:32.214
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002e5b01e, fffff88003693de0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002e5b01e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88003693de0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
fffff800`02e5b01e f00fba3100      lock btr dword ptr [rcx],0

CONTEXT:  fffff88003693de0 -- (.cxr 0xfffff88003693de0)
rax=fffffa8004222b60 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8004222b60 rsi=00000000ffffffff rdi=fffffa8004222b60
rip=fffff80002e5b01e rsp=fffff880036947c0 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000000 r10=0000000000003483
r11=fffff88003694810 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=fffff900c2367950
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26:
fffff800`02e5b01e f00fba3100      lock btr dword ptr [rcx],0 ds:002b:00000000`00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Tqit.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002e5b01e

STACK_TEXT:  
fffff880`036947c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26


FOLLOWUP_IP: 
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
fffff800`02e5b01e f00fba3100      lock btr dword ptr [rcx],0

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

STACK_COMMAND:  .cxr 0xfffff88003693de0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26

BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26

Followup: MachineOwner
---------
My System SpecsSystem Spec
21 Feb 2010   #3
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

very good advice from zigzag3143, also if you have the fatility sound card check the drivers for that, known to have issues with Titan Quest
My System SpecsSystem Spec
.

21 Feb 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pebbly View Post
very good advice from zigzag3143, also if you have the fatility sound card check the drivers for that, known to have issues with Titan Quest
Thanks for the backup Pebbly. I did not know about the sound card issue.
My System SpecsSystem Spec
21 Feb 2010   #5
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

thanks zigzag,only found out myself by doing a search on tqit.exe
My System SpecsSystem Spec
21 Feb 2010   #6
Death

Windows 7 H.P.
 
 

Hey, thanks for the replies. Well, as a sound card i have Realtek HD Audio.
Just finished the scan and i've got a message "Windows Resource Protection did not find any integrity violations."

Maybe it's the graphic driver, this is not the first time i had bsod after quiting Titan Quest, but i dont have the minidumps, just installed windows few days ago.

Should i uninstall the graphic driver and let windows update do his job?

Regards, your Death.
My System SpecsSystem Spec
Reply

 BSoD.




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