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Windows 7: Windows 7 64Bit BSOD minidumps

21 Feb 2010   #1
scooter211

Windows 7 Ultimate x64
 
 
Windows 7 64Bit BSOD minidumps

Hi i was wondering if anybody can Help me please.

My computer seems to blue screen randomly ive discovered it mostly does it when im a few minutes in to converting a video file in Convert X to DVD.

Ive updated all of my Drivers and have also flashed my BIOS to the newest version, increased my RAM Voltage and also ran Windows memory diagnostics and it all came back fine.

AMD Phenom 9850
4GB OCZ Reaper 5-5-5 @2.1 DDR2
Asus M3N-HT Deluxe Mem Pipe
PNY GF GT 240 1GB DDR3

Please i hope somebody can help me to solve this very annoying problem.

Thanks


My System SpecsSystem Spec
.
21 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by scooter211 View Post
Hi i was wondering if anybody can Help me please.

My computer seems to blue screen randomly ive discovered it mostly does it when im a few minutes in to converting a video file in Convert X to DVD.

Ive updated all of my Drivers and have also flashed my BIOS to the newest version, increased my RAM Voltage and also ran Windows memory diagnostics and it all came back fine.

AMD Phenom 9850
4GB OCZ Reaper 5-5-5 @2.1 DDR2
Asus M3N-HT Deluxe Mem Pipe
PNY GF GT 240 1GB DDR3

Please i hope somebody can help me to solve this very annoying problem.

Thanks
These dmps are caused by various things. Since there are so many I have to start thinking hardware

1-download memtestx86 and run for 5 passes
2-run a system file check
(type cmd in search>right click and run as admin>SFC /SCANNOW
3-IF you are overclocking stop
4-If you have a RAID update its driver.

Let us know the results as you may have to re-run SFC

Ken



Code:
021510-28501-01.dmp    2/14/2010 4:28:57 PM        0x00000117    fffffa80`052164e0    fffff880`0fd80a20    00000000`00000000    00000000`00000000    netbios.sys    netbios.sys+6618a0        x64    
022010-27159-01.dmp    2/20/2010 9:04:28 PM        0x0000010e    00000000`0000001f    fffff8a0`0379b230    00000000`00000000    00000000`0088384a    watchdog.sys    watchdog.sys+122f        x64    
021710-27502-01.dmp    2/17/2010 11:35:08 PM    ATTEMPTED_WRITE_TO_READONLY_MEMORY    0x000000be    fffff8a0`0208a490    80000001`0366f101    fffff880`009c7910    00000000`0000000b    dxgkrnl.sys    dxgkrnl.sys+110b        x64    
021710-28329-01.dmp    2/17/2010 10:12:06 PM    BAD_POOL_HEADER    0x00000019    00000000`00000020    fffff8a0`09008bc0    fffff8a0`09008bc0    00000000`05000203    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021710-31777-01.dmp    2/17/2010 7:14:53 PM    BAD_POOL_HEADER    0x00000019    00000000`00000020    fffffa80`06f3f3b0    fffffa80`06f3f740    00000000`0539fd88    nvlddmkm.sys    nvlddmkm.sys+39c00        x64    
021110-30279-01.dmp    2/11/2010 4:16:06 AM    MEMORY_MANAGEMENT    0x0000001a    00000000`00005003    fffff700`01080000    00000000`000003fc    00000401`000007f0    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021810-38828-01.dmp    2/18/2010 6:51:26 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041284    00000000`2f4e8001    00000000`0000e565    fffff700`01080000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
022110-25771-01.dmp    2/21/2010 4:57:26 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041284    fffff980`082e3001    00000000`00008c59    fffff780`c0000000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021810-27627-01.dmp    2/18/2010 7:18:48 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff900`c26b9628    00000000`00000000    fffff960`00177579    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021810-29218-01.dmp    2/18/2010 7:38:08 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa8a`6806001b    00000000`00000000    fffff800`02ea1d3b    00000000`00000005    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
022110-30888-01.dmp    2/21/2010 7:05:48 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000046    fffff800`02efb7f8    fffff880`080ce8b0    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021910-31886-01.dmp    2/19/2010 8:11:12 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`00194a92    fffff880`02750bc0    00000000`00000000    win32k.sys    win32k.sys+c4a92        x64    
022110-31371-01.dmp    2/21/2010 8:02:25 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`001facc1    fffff880`02731030    00000000`00000000    win32k.sys    win32k.sys+13acc1        x64    
022110-53804-01.dmp    2/21/2010 5:49:05 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`00112ba2    fffff880`040b10c0    00000000`00000000    win32k.sys    win32k.sys+c2ba2        x64    
021510-28984-01.dmp    2/15/2010 8:47:12 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`04590ca9    fffff880`03de55d8    fffff880`03de4e30    dxgmms1.sys    dxgmms1.sys+215e1        x64
My System SpecsSystem Spec
21 Feb 2010   #3
DT Roberts

XP x86, Vista x86, Windows 7 x64, Ubuntu 9.10
 
 

First thing's first.

A few drivers need to be updated:
Code:
fffff880`03bec000 fffff880`03bf6000   nvsmu    nvsmu.sys    Fri Oct 12 19:53:40 2007 (47100904)
fffff880`03cc1000 fffff880`03d02000   MRVW13C  MRVW13C.sys  Tue Oct 16 05:19:27 2007 (4714821F)
fffff880`0459c000 fffff880`045e0000   MarvinBus64 MarvinBus64.sys Fri Sep 23 17:17:03 2005 (433470CF)
This is the probable cause; it was destroying computers all over the Internet a few months ago:
Code:
fffff880`0484f000 fffff880`04857000   ASACPI   ASACPI.sys   Sun Mar 27  22:30:36 2005 (42476C4C)
Navigate to C:\Windows\System32\drivers and find ASACPI.SYS, then rename it to ASACPI.BAK and reboot your computer. See if BSOD's persist.

Also, sptd.sys, a key part in virtual CD/DVD drive software, is installed on your system. I've seen dozens if not hundreds of systems Blue-Screening just because of that software. If you're still getting BSOD's remove Daemon Tools or any other virtual drive software that you may have and let us know how it goes.
My System SpecsSystem Spec
.

22 Feb 2010   #4
scooter211

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by scooter211 View Post
Hi i was wondering if anybody can Help me please.

My computer seems to blue screen randomly ive discovered it mostly does it when im a few minutes in to converting a video file in Convert X to DVD.

Ive updated all of my Drivers and have also flashed my BIOS to the newest version, increased my RAM Voltage and also ran Windows memory diagnostics and it all came back fine.

AMD Phenom 9850
4GB OCZ Reaper 5-5-5 @2.1 DDR2
Asus M3N-HT Deluxe Mem Pipe
PNY GF GT 240 1GB DDR3

Please i hope somebody can help me to solve this very annoying problem.

Thanks
These dmps are caused by various things. Since there are so many I have to start thinking hardware

1-download memtestx86 and run for 5 passes
2-run a system file check
(type cmd in search>right click and run as admin>SFC /SCANNOW
3-IF you are overclocking stop
4-If you have a RAID update its driver.

Let us know the results as you may have to re-run SFC

Ken



Code:
021510-28501-01.dmp    2/14/2010 4:28:57 PM        0x00000117    fffffa80`052164e0    fffff880`0fd80a20    00000000`00000000    00000000`00000000    netbios.sys    netbios.sys+6618a0        x64    
022010-27159-01.dmp    2/20/2010 9:04:28 PM        0x0000010e    00000000`0000001f    fffff8a0`0379b230    00000000`00000000    00000000`0088384a    watchdog.sys    watchdog.sys+122f        x64    
021710-27502-01.dmp    2/17/2010 11:35:08 PM    ATTEMPTED_WRITE_TO_READONLY_MEMORY    0x000000be    fffff8a0`0208a490    80000001`0366f101    fffff880`009c7910    00000000`0000000b    dxgkrnl.sys    dxgkrnl.sys+110b        x64    
021710-28329-01.dmp    2/17/2010 10:12:06 PM    BAD_POOL_HEADER    0x00000019    00000000`00000020    fffff8a0`09008bc0    fffff8a0`09008bc0    00000000`05000203    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021710-31777-01.dmp    2/17/2010 7:14:53 PM    BAD_POOL_HEADER    0x00000019    00000000`00000020    fffffa80`06f3f3b0    fffffa80`06f3f740    00000000`0539fd88    nvlddmkm.sys    nvlddmkm.sys+39c00        x64    
021110-30279-01.dmp    2/11/2010 4:16:06 AM    MEMORY_MANAGEMENT    0x0000001a    00000000`00005003    fffff700`01080000    00000000`000003fc    00000401`000007f0    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021810-38828-01.dmp    2/18/2010 6:51:26 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041284    00000000`2f4e8001    00000000`0000e565    fffff700`01080000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
022110-25771-01.dmp    2/21/2010 4:57:26 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041284    fffff980`082e3001    00000000`00008c59    fffff780`c0000000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021810-27627-01.dmp    2/18/2010 7:18:48 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff900`c26b9628    00000000`00000000    fffff960`00177579    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021810-29218-01.dmp    2/18/2010 7:38:08 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa8a`6806001b    00000000`00000000    fffff800`02ea1d3b    00000000`00000005    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
022110-30888-01.dmp    2/21/2010 7:05:48 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000046    fffff800`02efb7f8    fffff880`080ce8b0    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00        x64    
021910-31886-01.dmp    2/19/2010 8:11:12 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`00194a92    fffff880`02750bc0    00000000`00000000    win32k.sys    win32k.sys+c4a92        x64    
022110-31371-01.dmp    2/21/2010 8:02:25 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`001facc1    fffff880`02731030    00000000`00000000    win32k.sys    win32k.sys+13acc1        x64    
022110-53804-01.dmp    2/21/2010 5:49:05 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`00112ba2    fffff880`040b10c0    00000000`00000000    win32k.sys    win32k.sys+c2ba2        x64    
021510-28984-01.dmp    2/15/2010 8:47:12 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`04590ca9    fffff880`03de55d8    fffff880`03de4e30    dxgmms1.sys    dxgmms1.sys+215e1        x64


Thanks Ken

I have turned off my overclock and ran the memory test by 5 passes and my memory is fine.

This is the Result i got from SFC

hope this can help

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

Thanks

Scott
My System SpecsSystem Spec
22 Feb 2010   #5
scooter211

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by DT Roberts View Post
First thing's first.

A few drivers need to be updated:
Code:
fffff880`03bec000 fffff880`03bf6000   nvsmu    nvsmu.sys    Fri Oct 12 19:53:40 2007 (47100904)
fffff880`03cc1000 fffff880`03d02000   MRVW13C  MRVW13C.sys  Tue Oct 16 05:19:27 2007 (4714821F)
fffff880`0459c000 fffff880`045e0000   MarvinBus64 MarvinBus64.sys Fri Sep 23 17:17:03 2005 (433470CF)
This is the probable cause; it was destroying computers all over the Internet a few months ago:
Code:
fffff880`0484f000 fffff880`04857000   ASACPI   ASACPI.sys   Sun Mar 27  22:30:36 2005 (42476C4C)
Navigate to C:\Windows\System32\drivers and find ASACPI.SYS, then rename it to ASACPI.BAK and reboot your computer. See if BSOD's persist.

Also, sptd.sys, a key part in virtual CD/DVD drive software, is installed on your system. I've seen dozens if not hundreds of systems Blue-Screening just because of that software. If you're still getting BSOD's remove Daemon Tools or any other virtual drive software that you may have and let us know how it goes.
Thanks DT Roberts

I have just updated all of my drivers and also changed ASACPI.SYS to.BAK
My System SpecsSystem Spec
22 Feb 2010   #6
scooter211

Windows 7 Ultimate x64
 
 
Solved :D



Thanks Guys one of these solutions seem to have worked i have finally converted a video file with Convert X to DVD without a single BSOD.

Life Savers Both of You

Thanks once again!!!
My System SpecsSystem Spec
22 Feb 2010   #7
DT Roberts

XP x86, Vista x86, Windows 7 x64, Ubuntu 9.10
 
 

Always glad to help. Come back if ever you need assistance!
My System SpecsSystem Spec
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 Windows 7 64Bit BSOD minidumps




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